# aiva_get_customer

Get customer profile by ID or email. Returns customer details, RFM segment, health score, and subscription status.

Agent View of the PolicyLayer registry record for `aiva_get_customer`. HTML page: https://policylayer.com/tools/0800tim-aiva-mcp/aiva-get-customer

## Facts

- Tool: `aiva_get_customer`
- Server: AIVA MCP Server (`0800tim/aiva-mcp`) — https://policylayer.com/tools/0800tim-aiva-mcp.md
- Homepage: https://github.com/0800tim/aiva-mcp
- Risk category: Read (Low risk)
- Registry record: grade A, identity unverified
- Server rate-limited: no
- Parameters: 0
- Recommended policy verdict: Allowed

## Example call (MCP tools/call, JSON-RPC 2.0)

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "aiva_get_customer",
    "arguments": {}
  }
}
```

## Why aiva_get_customer is rated Low

This tool queries and returns customer intelligence data without side effects. While access to customer profiles carries medium severity due to potential PII exposure and the sensitivity of customer health/financial metrics (RFM segments, churn indicators, subscription status) that could be misused if an AI agent over-retrieves or exposes this data, the tool itself performs only read operations.

From the tool's own definition: "Tool retrieves customer data ('Get customer profile') and returns customer details, RFM segment, health score, and subscription status. No modification, deletion, or execution is performed."

## Use case

AI agents call aiva_get_customer to retrieve information from AIVA MCP Server without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

## Recommended policy (PolicyLayer)

Verdict: **Allowed**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches AIVA MCP Server:

```json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "aiva_get_customer": {}
  }
}
```

## Other tools on AIVA MCP Server (14)

- `aiva_get_affiliate` — Read — https://policylayer.com/tools/0800tim-aiva-mcp/aiva-get-affiliate.md
- `aiva_get_churn_risk` — Read — https://policylayer.com/tools/0800tim-aiva-mcp/aiva-get-churn-risk.md
- `aiva_get_delivery_schedule` — Read — https://policylayer.com/tools/0800tim-aiva-mcp/aiva-get-delivery-schedule.md
- `aiva_get_referrals` — Read — https://policylayer.com/tools/0800tim-aiva-mcp/aiva-get-referrals.md
- `aiva_get_rfm_segments` — Read — https://policylayer.com/tools/0800tim-aiva-mcp/aiva-get-rfm-segments.md
- `aiva_get_subscription` — Read — https://policylayer.com/tools/0800tim-aiva-mcp/aiva-get-subscription.md
- `aiva_list_affiliates` — Read — https://policylayer.com/tools/0800tim-aiva-mcp/aiva-list-affiliates.md
- `aiva_list_subscriptions` — Read — https://policylayer.com/tools/0800tim-aiva-mcp/aiva-list-subscriptions.md
- `aiva_search_customers` — Read — https://policylayer.com/tools/0800tim-aiva-mcp/aiva-search-customers.md
- `shopify_get_customer` — Read — https://policylayer.com/tools/0800tim-aiva-mcp/shopify-get-customer.md
- `shopify_get_orders` — Read — https://policylayer.com/tools/0800tim-aiva-mcp/shopify-get-orders.md
- `shopify_get_product` — Read — https://policylayer.com/tools/0800tim-aiva-mcp/shopify-get-product.md
- `shopify_get_products` — Read — https://policylayer.com/tools/0800tim-aiva-mcp/shopify-get-products.md
- `aiva_subscription_actions` — Write — https://policylayer.com/tools/0800tim-aiva-mcp/aiva-subscription-actions.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

---

Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=0800tim-aiva-mcp · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/0800tim-aiva-mcp