# hubspot_create_ticket

Create a new ticket in HubSpot. Use hubspot_get_pipelines with objectType=

Agent View of the PolicyLayer registry record for `hubspot_create_ticket`. HTML page: https://policylayer.com/tools/adeel0x01-hubspot-mcp-tools/hubspot-create-ticket

## Facts

- Tool: `hubspot_create_ticket`
- Server: HubSpot MCP Server (`adeel0x01/hubspot-mcp-tools`) — https://policylayer.com/tools/adeel0x01-hubspot-mcp-tools.md
- Homepage: https://github.com/adeel0x01/hubspot-mcp-tools
- Risk category: Write (Medium risk)
- Registry record: grade F, identity unverified
- Server rate-limited: no
- Parameters: 0
- Recommended policy verdict: Rate-limited

## Example call (MCP tools/call, JSON-RPC 2.0)

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "hubspot_create_ticket",
    "arguments": {}
  }
}
```

## Why hubspot_create_ticket is rated Medium

This tool creates new ticket records in HubSpot, which is a reversible write operation. It adds data without deleting or overwriting existing records. Severity is medium because mass ticket creation could cause support queue chaos or data pollution, but the effect is contained within HubSpot and can be remedied by deletion.

From the tool's own definition: "Tool name 'hubspot_create_ticket' and description 'Create a new ticket in HubSpot' indicate a create operation that adds new data to the CRM system."

## Use case

AI agents use hubspot_create_ticket to create or update resources in HubSpot MCP Server, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your HubSpot MCP Server environment.

## Recommended policy (PolicyLayer)

Verdict: **Rate-limited**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches HubSpot MCP Server:

```json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "hubspot_create_ticket": {
      "limits": [
        {
          "counter": "hubspot_create_ticket_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}
```

## Other tools on HubSpot MCP Server (81)

- `hubspot_delete_association` — Destructive — https://policylayer.com/tools/adeel0x01-hubspot-mcp-tools/hubspot-delete-association.md
- `hubspot_delete_call` — Destructive — https://policylayer.com/tools/adeel0x01-hubspot-mcp-tools/hubspot-delete-call.md
- `hubspot_delete_company` — Destructive — https://policylayer.com/tools/adeel0x01-hubspot-mcp-tools/hubspot-delete-company.md
- `hubspot_delete_contact` — Destructive — https://policylayer.com/tools/adeel0x01-hubspot-mcp-tools/hubspot-delete-contact.md
- `hubspot_delete_deal` — Destructive — https://policylayer.com/tools/adeel0x01-hubspot-mcp-tools/hubspot-delete-deal.md
- `hubspot_delete_email_engagement` — Destructive — https://policylayer.com/tools/adeel0x01-hubspot-mcp-tools/hubspot-delete-email-engagement.md
- `hubspot_delete_meeting` — Destructive — https://policylayer.com/tools/adeel0x01-hubspot-mcp-tools/hubspot-delete-meeting.md
- `hubspot_delete_note` — Destructive — https://policylayer.com/tools/adeel0x01-hubspot-mcp-tools/hubspot-delete-note.md
- `hubspot_delete_task` — Destructive — https://policylayer.com/tools/adeel0x01-hubspot-mcp-tools/hubspot-delete-task.md
- `hubspot_delete_ticket` — Destructive — https://policylayer.com/tools/adeel0x01-hubspot-mcp-tools/hubspot-delete-ticket.md
- `hubspot_enroll_contact_in_workflow` — Execute — https://policylayer.com/tools/adeel0x01-hubspot-mcp-tools/hubspot-enroll-contact-in-workflow.md
- `hubspot_get_association_types` — Read — https://policylayer.com/tools/adeel0x01-hubspot-mcp-tools/hubspot-get-association-types.md
- `hubspot_get_associations` — Read — https://policylayer.com/tools/adeel0x01-hubspot-mcp-tools/hubspot-get-associations.md
- `hubspot_get_call` — Read — https://policylayer.com/tools/adeel0x01-hubspot-mcp-tools/hubspot-get-call.md
- `hubspot_get_company` — Read — https://policylayer.com/tools/adeel0x01-hubspot-mcp-tools/hubspot-get-company.md
- `hubspot_get_contact` — Read — https://policylayer.com/tools/adeel0x01-hubspot-mcp-tools/hubspot-get-contact.md
- `hubspot_get_deal` — Read — https://policylayer.com/tools/adeel0x01-hubspot-mcp-tools/hubspot-get-deal.md
- `hubspot_get_email_engagement` — Read — https://policylayer.com/tools/adeel0x01-hubspot-mcp-tools/hubspot-get-email-engagement.md
- `hubspot_get_meeting` — Read — https://policylayer.com/tools/adeel0x01-hubspot-mcp-tools/hubspot-get-meeting.md
- `hubspot_get_note` — Read — https://policylayer.com/tools/adeel0x01-hubspot-mcp-tools/hubspot-get-note.md
- `hubspot_get_object_notes` — Read — https://policylayer.com/tools/adeel0x01-hubspot-mcp-tools/hubspot-get-object-notes.md
- `hubspot_get_owner` — Read — https://policylayer.com/tools/adeel0x01-hubspot-mcp-tools/hubspot-get-owner.md
- `hubspot_get_pipeline` — Read — https://policylayer.com/tools/adeel0x01-hubspot-mcp-tools/hubspot-get-pipeline.md
- `hubspot_get_pipeline_stage` — Read — https://policylayer.com/tools/adeel0x01-hubspot-mcp-tools/hubspot-get-pipeline-stage.md
- `hubspot_get_pipeline_stages` — Read — https://policylayer.com/tools/adeel0x01-hubspot-mcp-tools/hubspot-get-pipeline-stages.md
- `hubspot_get_pipelines` — Read — https://policylayer.com/tools/adeel0x01-hubspot-mcp-tools/hubspot-get-pipelines.md
- `hubspot_get_properties` — Read — https://policylayer.com/tools/adeel0x01-hubspot-mcp-tools/hubspot-get-properties.md
- `hubspot_get_property` — Read — https://policylayer.com/tools/adeel0x01-hubspot-mcp-tools/hubspot-get-property.md
- `hubspot_get_property_groups` — Read — https://policylayer.com/tools/adeel0x01-hubspot-mcp-tools/hubspot-get-property-groups.md
- `hubspot_get_task` — Read — https://policylayer.com/tools/adeel0x01-hubspot-mcp-tools/hubspot-get-task.md
- …and 51 more: https://policylayer.com/tools/adeel0x01-hubspot-mcp-tools.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

---

Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=adeel0x01-hubspot-mcp-tools · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/adeel0x01-hubspot-mcp-tools