# add_crm_message

Add an incoming message to the CRM inbox (starts pending review). Useful for logging inbound emails/leads that need triage and approval.

Agent View of the PolicyLayer registry record for `add_crm_message`. HTML page: https://policylayer.com/tools/ai-featureboard-featureboard/add-crm-message

## Facts

- Tool: `add_crm_message`
- Server: FeatureBoard (`https://github.com/valentil/featureboard-mcp/releases/download/v0.7/featureboard.plugin`) — https://policylayer.com/tools/ai-featureboard-featureboard.md
- Homepage: https://github.com/valentil/featureboard-mcp
- Risk category: Write (Medium risk)
- Registry record: grade F, identity unverified
- Server rate-limited: no
- Parameters: 0
- Recommended policy verdict: Rate-limited

## Example call (MCP tools/call, JSON-RPC 2.0)

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "add_crm_message",
    "arguments": {}
  }
}
```

## Why add_crm_message is rated Medium

This tool creates or adds data to a CRM inbox (reversibly modifiable entries marked as 'pending review'). It does not delete, execute arbitrary code, trigger financial transactions, or irreversibly modify existing records. The severity is medium because misuse could spam the CRM with false leads or misdirected messages, requiring manual cleanup, but the data remains recoverable and modifiable.

From the tool's own definition: "Tool description states 'Add an incoming message to the CRM inbox' and 'logging inbound emails/leads' — this creates new records in the CRM system."

## Use case

AI agents use add_crm_message to create or update resources in FeatureBoard, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your FeatureBoard environment.

## Recommended policy (PolicyLayer)

Verdict: **Rate-limited**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches FeatureBoard:

```json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "add_crm_message": {
      "limits": [
        {
          "counter": "add_crm_message_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}
```

## Other tools on FeatureBoard (214)

- `cancel_booking` — Destructive — https://policylayer.com/tools/ai-featureboard-featureboard/cancel-booking.md
- `cleanup_worktree` — Destructive — https://policylayer.com/tools/ai-featureboard-featureboard/cleanup-worktree.md
- `delete_task` — Destructive — https://policylayer.com/tools/ai-featureboard-featureboard/delete-task.md
- `prune_board` — Destructive — https://policylayer.com/tools/ai-featureboard-featureboard/prune-board.md
- `remove_annotation` — Destructive — https://policylayer.com/tools/ai-featureboard-featureboard/remove-annotation.md
- `remove_attachment` — Destructive — https://policylayer.com/tools/ai-featureboard-featureboard/remove-attachment.md
- `remove_company_agreement` — Destructive — https://policylayer.com/tools/ai-featureboard-featureboard/remove-company-agreement.md
- `remove_contact` — Destructive — https://policylayer.com/tools/ai-featureboard-featureboard/remove-contact.md
- `remove_media_comment` — Destructive — https://policylayer.com/tools/ai-featureboard-featureboard/remove-media-comment.md
- `remove_page` — Destructive — https://policylayer.com/tools/ai-featureboard-featureboard/remove-page.md
- `remove_product` — Destructive — https://policylayer.com/tools/ai-featureboard-featureboard/remove-product.md
- `remove_share` — Destructive — https://policylayer.com/tools/ai-featureboard-featureboard/remove-share.md
- `remove_test_page` — Destructive — https://policylayer.com/tools/ai-featureboard-featureboard/remove-test-page.md
- `commit_feature` — Execute — https://policylayer.com/tools/ai-featureboard-featureboard/commit-feature.md
- `create_worktree` — Execute — https://policylayer.com/tools/ai-featureboard-featureboard/create-worktree.md
- `deploy_site` — Execute — https://policylayer.com/tools/ai-featureboard-featureboard/deploy-site.md
- `drift_remediate` — Execute — https://policylayer.com/tools/ai-featureboard-featureboard/drift-remediate.md
- `drift_start` — Execute — https://policylayer.com/tools/ai-featureboard-featureboard/drift-start.md
- `eval_model_matrix` — Execute — https://policylayer.com/tools/ai-featureboard-featureboard/eval-model-matrix.md
- `graduate_project` — Execute — https://policylayer.com/tools/ai-featureboard-featureboard/graduate-project.md
- `set_git_config` — Execute — https://policylayer.com/tools/ai-featureboard-featureboard/set-git-config.md
- `start_checks` — Execute — https://policylayer.com/tools/ai-featureboard-featureboard/start-checks.md
- `validate_packaging` — Execute — https://policylayer.com/tools/ai-featureboard-featureboard/validate-packaging.md
- `activate_license` — Financial — https://policylayer.com/tools/ai-featureboard-featureboard/activate-license.md
- `request_commercial_license` — Financial — https://policylayer.com/tools/ai-featureboard-featureboard/request-commercial-license.md
- `set_usage_type` — Other — https://policylayer.com/tools/ai-featureboard-featureboard/set-usage-type.md
- `auto_configure_analytics` — Read — https://policylayer.com/tools/ai-featureboard-featureboard/auto-configure-analytics.md
- `bug_impact_scan` — Read — https://policylayer.com/tools/ai-featureboard-featureboard/bug-impact-scan.md
- `check_updates` — Read — https://policylayer.com/tools/ai-featureboard-featureboard/check-updates.md
- `churn_reconcile` — Read — https://policylayer.com/tools/ai-featureboard-featureboard/churn-reconcile.md
- …and 184 more: https://policylayer.com/tools/ai-featureboard-featureboard.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

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Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=ai-featureboard-featureboard · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/ai-featureboard-featureboard