# list_crm_inbox

List CRM inbox messages (newest-first), optionally filtered by status (pending/approved/rejected), company, and/or type (support/sales/contact/feedback/other).

Agent View of the PolicyLayer registry record for `list_crm_inbox`. HTML page: https://policylayer.com/tools/ai-featureboard-featureboard/list-crm-inbox

## Facts

- Tool: `list_crm_inbox`
- Server: FeatureBoard (`https://github.com/valentil/featureboard-mcp/releases/download/v0.7/featureboard.plugin`) — https://policylayer.com/tools/ai-featureboard-featureboard.md
- Homepage: https://github.com/valentil/featureboard-mcp
- Risk category: Read (Low risk)
- Registry record: grade F, identity unverified
- Server rate-limited: no
- Parameters: 0
- Recommended policy verdict: Allowed

## Example call (MCP tools/call, JSON-RPC 2.0)

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "list_crm_inbox",
    "arguments": {}
  }
}
```

## Why list_crm_inbox is rated Low

This tool retrieves and queries CRM inbox messages with optional filtering parameters. It has no side effects—it does not create, modify, delete, or execute any operations. It is a straightforward data retrieval operation that fits the Read category.

From the tool's own definition: "Tool name is 'list_crm_inbox' and description explicitly states it 'List[s] CRM inbox messages' with filtering options. The verb 'list' is a read-only retrieval operation with no modification, deletion, or execution capability."

## Use case

AI agents call list_crm_inbox to retrieve information from FeatureBoard without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

## Recommended policy (PolicyLayer)

Verdict: **Allowed**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches FeatureBoard:

```json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "list_crm_inbox": {}
  }
}
```

## Other tools on FeatureBoard (214)

- `cancel_booking` — Destructive — https://policylayer.com/tools/ai-featureboard-featureboard/cancel-booking.md
- `cleanup_worktree` — Destructive — https://policylayer.com/tools/ai-featureboard-featureboard/cleanup-worktree.md
- `delete_task` — Destructive — https://policylayer.com/tools/ai-featureboard-featureboard/delete-task.md
- `prune_board` — Destructive — https://policylayer.com/tools/ai-featureboard-featureboard/prune-board.md
- `remove_annotation` — Destructive — https://policylayer.com/tools/ai-featureboard-featureboard/remove-annotation.md
- `remove_attachment` — Destructive — https://policylayer.com/tools/ai-featureboard-featureboard/remove-attachment.md
- `remove_company_agreement` — Destructive — https://policylayer.com/tools/ai-featureboard-featureboard/remove-company-agreement.md
- `remove_contact` — Destructive — https://policylayer.com/tools/ai-featureboard-featureboard/remove-contact.md
- `remove_media_comment` — Destructive — https://policylayer.com/tools/ai-featureboard-featureboard/remove-media-comment.md
- `remove_page` — Destructive — https://policylayer.com/tools/ai-featureboard-featureboard/remove-page.md
- `remove_product` — Destructive — https://policylayer.com/tools/ai-featureboard-featureboard/remove-product.md
- `remove_share` — Destructive — https://policylayer.com/tools/ai-featureboard-featureboard/remove-share.md
- `remove_test_page` — Destructive — https://policylayer.com/tools/ai-featureboard-featureboard/remove-test-page.md
- `commit_feature` — Execute — https://policylayer.com/tools/ai-featureboard-featureboard/commit-feature.md
- `create_worktree` — Execute — https://policylayer.com/tools/ai-featureboard-featureboard/create-worktree.md
- `deploy_site` — Execute — https://policylayer.com/tools/ai-featureboard-featureboard/deploy-site.md
- `drift_remediate` — Execute — https://policylayer.com/tools/ai-featureboard-featureboard/drift-remediate.md
- `drift_start` — Execute — https://policylayer.com/tools/ai-featureboard-featureboard/drift-start.md
- `eval_model_matrix` — Execute — https://policylayer.com/tools/ai-featureboard-featureboard/eval-model-matrix.md
- `graduate_project` — Execute — https://policylayer.com/tools/ai-featureboard-featureboard/graduate-project.md
- `set_git_config` — Execute — https://policylayer.com/tools/ai-featureboard-featureboard/set-git-config.md
- `start_checks` — Execute — https://policylayer.com/tools/ai-featureboard-featureboard/start-checks.md
- `validate_packaging` — Execute — https://policylayer.com/tools/ai-featureboard-featureboard/validate-packaging.md
- `activate_license` — Financial — https://policylayer.com/tools/ai-featureboard-featureboard/activate-license.md
- `request_commercial_license` — Financial — https://policylayer.com/tools/ai-featureboard-featureboard/request-commercial-license.md
- `set_usage_type` — Other — https://policylayer.com/tools/ai-featureboard-featureboard/set-usage-type.md
- `auto_configure_analytics` — Read — https://policylayer.com/tools/ai-featureboard-featureboard/auto-configure-analytics.md
- `bug_impact_scan` — Read — https://policylayer.com/tools/ai-featureboard-featureboard/bug-impact-scan.md
- `check_updates` — Read — https://policylayer.com/tools/ai-featureboard-featureboard/check-updates.md
- `churn_reconcile` — Read — https://policylayer.com/tools/ai-featureboard-featureboard/churn-reconcile.md
- …and 184 more: https://policylayer.com/tools/ai-featureboard-featureboard.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

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Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=ai-featureboard-featureboard · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/ai-featureboard-featureboard