# servicetitan_list_customer_contacts List all contacts for a customer Agent View of the PolicyLayer registry record for `servicetitan_list_customer_contacts`. HTML page: https://policylayer.com/tools/busybee3333-servicetitan-mcp-2026-complete/servicetitan-list-customer-contacts ## Facts - Tool: `servicetitan_list_customer_contacts` - Server: ServiceTitan MCP Server (`busybee3333/servicetitan-mcp-2026-complete`) — https://policylayer.com/tools/busybee3333-servicetitan-mcp-2026-complete.md - Homepage: https://github.com/BusyBee3333/servicetitan-mcp-2026-complete - Risk category: Read (Low risk) - Registry record: grade F, identity unverified - Server rate-limited: no - Parameters: 0 - Recommended policy verdict: Allowed ## Example call (MCP tools/call, JSON-RPC 2.0) ```json { "jsonrpc": "2.0", "id": 1, "method": "tools/call", "params": { "name": "servicetitan_list_customer_contacts", "arguments": {} } } ``` ## Why servicetitan_list_customer_contacts is rated Low This tool retrieves customer contact information without creating, modifying, deleting, or executing any operations. It is a straightforward data query with minimal security impact, as contact information exposure is generally less sensitive than financial or operational changes. Severity is low because misuse would only result in unauthorized information access, not operational or financial harm. From the tool's own definition: "Tool name contains 'list' and description states 'List all contacts for a customer' — a retrieval operation with no modification or side effects." ## Use case AI agents call servicetitan_list_customer_contacts to retrieve information from ServiceTitan MCP Server without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere. ## Recommended policy (PolicyLayer) Verdict: **Allowed**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches ServiceTitan MCP Server: ```json { "version": "1", "default": "deny", "tools": { "servicetitan_list_customer_contacts": {} } } ``` ## Other tools on ServiceTitan MCP Server (107) - `servicetitan_cancel_appointment` — Destructive — https://policylayer.com/tools/busybee3333-servicetitan-mcp-2026-complete/servicetitan-cancel-appointment.md - `servicetitan_cancel_job` — Destructive — https://policylayer.com/tools/busybee3333-servicetitan-mcp-2026-complete/servicetitan-cancel-job.md - `servicetitan_cancel_membership` — Destructive — https://policylayer.com/tools/busybee3333-servicetitan-mcp-2026-complete/servicetitan-cancel-membership.md - `servicetitan_deactivate_customer` — Destructive — https://policylayer.com/tools/busybee3333-servicetitan-mcp-2026-complete/servicetitan-deactivate-customer.md - `servicetitan_deactivate_equipment` — Destructive — https://policylayer.com/tools/busybee3333-servicetitan-mcp-2026-complete/servicetitan-deactivate-equipment.md - `servicetitan_deactivate_inventory_item` — Destructive — https://policylayer.com/tools/busybee3333-servicetitan-mcp-2026-complete/servicetitan-deactivate-inventory-item.md - `servicetitan_deactivate_location` — Destructive — https://policylayer.com/tools/busybee3333-servicetitan-mcp-2026-complete/servicetitan-deactivate-location.md - `servicetitan_remove_customer_tag` — Destructive — https://policylayer.com/tools/busybee3333-servicetitan-mcp-2026-complete/servicetitan-remove-customer-tag.md - `servicetitan_void_invoice` — Destructive — https://policylayer.com/tools/busybee3333-servicetitan-mcp-2026-complete/servicetitan-void-invoice.md - `servicetitan_create_payment` — Financial — https://policylayer.com/tools/busybee3333-servicetitan-mcp-2026-complete/servicetitan-create-payment.md - `servicetitan_deactivate_technician` — Read — https://policylayer.com/tools/busybee3333-servicetitan-mcp-2026-complete/servicetitan-deactivate-technician.md - `servicetitan_export_payroll` — Read — https://policylayer.com/tools/busybee3333-servicetitan-mcp-2026-complete/servicetitan-export-payroll.md - `servicetitan_get_appointment` — Read — https://policylayer.com/tools/busybee3333-servicetitan-mcp-2026-complete/servicetitan-get-appointment.md - `servicetitan_get_ar_aging_report` — Read — https://policylayer.com/tools/busybee3333-servicetitan-mcp-2026-complete/servicetitan-get-ar-aging-report.md - `servicetitan_get_campaign` — Read — https://policylayer.com/tools/busybee3333-servicetitan-mcp-2026-complete/servicetitan-get-campaign.md - `servicetitan_get_customer` — Read — https://policylayer.com/tools/busybee3333-servicetitan-mcp-2026-complete/servicetitan-get-customer.md - `servicetitan_get_customer_acquisition_report` — Read — https://policylayer.com/tools/busybee3333-servicetitan-mcp-2026-complete/servicetitan-get-customer-acquisition-report.md - `servicetitan_get_customer_balance` — Read — https://policylayer.com/tools/busybee3333-servicetitan-mcp-2026-complete/servicetitan-get-customer-balance.md - `servicetitan_get_dispatch_board` — Read — https://policylayer.com/tools/busybee3333-servicetitan-mcp-2026-complete/servicetitan-get-dispatch-board.md - `servicetitan_get_dispatch_metrics` — Read — https://policylayer.com/tools/busybee3333-servicetitan-mcp-2026-complete/servicetitan-get-dispatch-metrics.md - `servicetitan_get_equipment` — Read — https://policylayer.com/tools/busybee3333-servicetitan-mcp-2026-complete/servicetitan-get-equipment.md - `servicetitan_get_equipment_history` — Read — https://policylayer.com/tools/busybee3333-servicetitan-mcp-2026-complete/servicetitan-get-equipment-history.md - `servicetitan_get_estimate` — Read — https://policylayer.com/tools/busybee3333-servicetitan-mcp-2026-complete/servicetitan-get-estimate.md - `servicetitan_get_estimate_items` — Read — https://policylayer.com/tools/busybee3333-servicetitan-mcp-2026-complete/servicetitan-get-estimate-items.md - `servicetitan_get_inventory_item` — Read — https://policylayer.com/tools/busybee3333-servicetitan-mcp-2026-complete/servicetitan-get-inventory-item.md - `servicetitan_get_inventory_levels` — Read — https://policylayer.com/tools/busybee3333-servicetitan-mcp-2026-complete/servicetitan-get-inventory-levels.md - `servicetitan_get_invoice` — Read — https://policylayer.com/tools/busybee3333-servicetitan-mcp-2026-complete/servicetitan-get-invoice.md - `servicetitan_get_invoice_items` — Read — https://policylayer.com/tools/busybee3333-servicetitan-mcp-2026-complete/servicetitan-get-invoice-items.md - `servicetitan_get_job` — Read — https://policylayer.com/tools/busybee3333-servicetitan-mcp-2026-complete/servicetitan-get-job.md - `servicetitan_get_job_costing_report` — Read — https://policylayer.com/tools/busybee3333-servicetitan-mcp-2026-complete/servicetitan-get-job-costing-report.md - …and 77 more: https://policylayer.com/tools/busybee3333-servicetitan-mcp-2026-complete.md ## For agents This record is a snapshot. Live verdicts and the full registry: - Check every server in your MCP config at once: `npx -y policylayer stack` - Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md) - Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events` --- Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=busybee3333-servicetitan-mcp-2026-complete · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/busybee3333-servicetitan-mcp-2026-complete