# theprotocol_getMySupportTickets

List your support tickets. Optional status filter (open/in_progress/resolved/closed).

Agent View of the PolicyLayer registry record for `theprotocol_getMySupportTickets`. HTML page: https://policylayer.com/tools/cloud-theprotocol-registry/theprotocol-getmysupporttickets

## Facts

- Tool: `theprotocol_getMySupportTickets`
- Server: TheProtocol — Sovereign AI Agent Platform (`https://api.theprotocol.cloud/mcp/sse`) — https://policylayer.com/tools/cloud-theprotocol-registry.md
- Homepage: https://github.com/https://api.theprotocol.cloud/mcp/sse
- Risk category: Read (Low risk)
- Registry record: grade F, identity unverified
- Server auth posture: open
- Server rate-limited: yes
- Parameters: 3
- Recommended policy verdict: Allowed

## Parameters

| Parameter | Type | Required | Description |
| --- | --- | --- | --- |
| `limit` | integer | no |  |
| `offset` | integer | no |  |
| `ticket_status` | string | no |  |

Parameters from the server's own tool schema.

## Example call (MCP tools/call, JSON-RPC 2.0)

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "theprotocol_getMySupportTickets",
    "arguments": {}
  }
}
```

## Why theprotocol_getMySupportTickets is rated Low

This tool only queries and returns existing support ticket data belonging to the user. It performs no modifications, deletions, or external operations. The optional status filter is a query parameter for filtering results, not a destructive or state-changing operation. This is clearly a Read category tool with low severity since it only accesses the user's own support ticket metadata.

From the tool's own definition: "Tool name contains 'get' and description states 'List your support tickets' with optional filtering. This is a pure retrieval operation with no side effects."

## Use case

AI agents call theprotocol_getMySupportTickets to retrieve information from TheProtocol — Sovereign AI Agent Platform without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

## Recommended policy (PolicyLayer)

Verdict: **Allowed**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches TheProtocol — Sovereign AI Agent Platform:

```json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "theprotocol_getMySupportTickets": {}
  }
}
```

## Other tools on TheProtocol — Sovereign AI Agent Platform (412)

- `theprotocol_agentRevokeAttestation` — Destructive — https://policylayer.com/tools/cloud-theprotocol-registry/theprotocol-agentrevokeattestation.md
- `theprotocol_authForgotPassword` — Destructive — https://policylayer.com/tools/cloud-theprotocol-registry/theprotocol-authforgotpassword.md
- `theprotocol_authResetPassword` — Destructive — https://policylayer.com/tools/cloud-theprotocol-registry/theprotocol-authresetpassword.md
- `theprotocol_authSetNewPassword` — Destructive — https://policylayer.com/tools/cloud-theprotocol-registry/theprotocol-authsetnewpassword.md
- `theprotocol_cancelExchangeOrder` — Destructive — https://policylayer.com/tools/cloud-theprotocol-registry/theprotocol-cancelexchangeorder.md
- `theprotocol_changePassword` — Destructive — https://policylayer.com/tools/cloud-theprotocol-registry/theprotocol-changepassword.md
- `theprotocol_createTegPolicy` — Destructive — https://policylayer.com/tools/cloud-theprotocol-registry/theprotocol-createtegpolicy.md
- `theprotocol_crossRegistryContractProxy` — Destructive — https://policylayer.com/tools/cloud-theprotocol-registry/theprotocol-crossregistrycontractproxy.md
- `theprotocol_deleteBundle` — Destructive — https://policylayer.com/tools/cloud-theprotocol-registry/theprotocol-deletebundle.md
- `theprotocol_deleteFederationPeerSelf` — Destructive — https://policylayer.com/tools/cloud-theprotocol-registry/theprotocol-deletefederationpeerself.md
- `theprotocol_deleteMyAgent` — Destructive — https://policylayer.com/tools/cloud-theprotocol-registry/theprotocol-deletemyagent.md
- `theprotocol_deleteMyAgentByDev` — Destructive — https://policylayer.com/tools/cloud-theprotocol-registry/theprotocol-deletemyagentbydev.md
- `theprotocol_deleteMyApiKey` — Destructive — https://policylayer.com/tools/cloud-theprotocol-registry/theprotocol-deletemyapikey.md
- `theprotocol_deleteOrganization` — Destructive — https://policylayer.com/tools/cloud-theprotocol-registry/theprotocol-deleteorganization.md
- `theprotocol_deleteOrganizationTeam` — Destructive — https://policylayer.com/tools/cloud-theprotocol-registry/theprotocol-deleteorganizationteam.md
- `theprotocol_deletePipeline` — Destructive — https://policylayer.com/tools/cloud-theprotocol-registry/theprotocol-deletepipeline.md
- `theprotocol_deleteTegPolicy` — Destructive — https://policylayer.com/tools/cloud-theprotocol-registry/theprotocol-deletetegpolicy.md
- `theprotocol_deleteVersion` — Destructive — https://policylayer.com/tools/cloud-theprotocol-registry/theprotocol-deleteversion.md
- `theprotocol_deleteWebhook` — Destructive — https://policylayer.com/tools/cloud-theprotocol-registry/theprotocol-deletewebhook.md
- `theprotocol_disable2FASelf` — Destructive — https://policylayer.com/tools/cloud-theprotocol-registry/theprotocol-disable2faself.md
- `theprotocol_disableMyMtls` — Destructive — https://policylayer.com/tools/cloud-theprotocol-registry/theprotocol-disablemymtls.md
- `theprotocol_federationSlashRequest` — Destructive — https://policylayer.com/tools/cloud-theprotocol-registry/theprotocol-federationslashrequest.md
- `theprotocol_federationVetoProposal` — Destructive — https://policylayer.com/tools/cloud-theprotocol-registry/theprotocol-federationvetoproposal.md
- `theprotocol_finalizeFrameInvitation` — Destructive — https://policylayer.com/tools/cloud-theprotocol-registry/theprotocol-finalizeframeinvitation.md
- `theprotocol_guildCancelOrder` — Destructive — https://policylayer.com/tools/cloud-theprotocol-registry/theprotocol-guildcancelorder.md
- `theprotocol_logoutSession` — Destructive — https://policylayer.com/tools/cloud-theprotocol-registry/theprotocol-logoutsession.md
- `theprotocol_logTegDispute` — Destructive — https://policylayer.com/tools/cloud-theprotocol-registry/theprotocol-logtegdispute.md
- `theprotocol_operatorPortalSelfRestart` — Destructive — https://policylayer.com/tools/cloud-theprotocol-registry/theprotocol-operatorportalselfrestart.md
- `theprotocol_regenerateBackupCodes` — Destructive — https://policylayer.com/tools/cloud-theprotocol-registry/theprotocol-regeneratebackupcodes.md
- `theprotocol_removeOrganizationMember` — Destructive — https://policylayer.com/tools/cloud-theprotocol-registry/theprotocol-removeorganizationmember.md
- …and 382 more: https://policylayer.com/tools/cloud-theprotocol-registry.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

---

Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=cloud-theprotocol-registry · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/cloud-theprotocol-registry