# crm_import

Import CRM

Agent View of the PolicyLayer registry record for `crm_import`. HTML page: https://policylayer.com/tools/com-getmunin-munin/crm-import

## Facts

- Tool: `crm_import`
- Server: Munin (`https://mcp.getmunin.com/mcp`) — https://policylayer.com/tools/com-getmunin-munin.md
- Homepage: https://github.com/getmunin/munin
- Risk category: Write (Medium risk)
- Registry record: grade D, identity unverified
- Server auth posture: gated
- Server rate-limited: no
- Parameters: 0
- Recommended policy verdict: Rate-limited

## Example call (MCP tools/call, JSON-RPC 2.0)

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "crm_import",
    "arguments": {}
  }
}
```

## Why crm_import is rated Medium

Import operations are reversible write actions that add or update data in the CRM. While potentially affecting multiple records, the operation is not inherently destructive (data is not deleted) and does not involve financial transactions or code execution. Severity is medium because bulk imports could overwrite or create many records, impacting business data, but the damage is potentially recoverable.

From the tool's own definition: "Tool name is 'crm_import' and description states 'Import CRM'. The import operation creates or modifies CRM data records by ingesting external data into the system."

## Use case

AI agents use crm_import to create or update resources in Munin, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Munin environment.

## Recommended policy (PolicyLayer)

Verdict: **Rate-limited**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches Munin:

```json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "crm_import": {
      "limits": [
        {
          "counter": "crm_import_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}
```

## Other tools on Munin (241)

- `analytics_revoke_tracker` — Destructive — https://policylayer.com/tools/com-getmunin-munin/analytics-revoke-tracker.md
- `analytics_rotate_tracker_key` — Destructive — https://policylayer.com/tools/com-getmunin-munin/analytics-rotate-tracker-key.md
- `bookings_cancel_booking` — Destructive — https://policylayer.com/tools/com-getmunin-munin/bookings-cancel-booking.md
- `bookings_cancel_my_booking` — Destructive — https://policylayer.com/tools/com-getmunin-munin/bookings-cancel-my-booking.md
- `cms_delete_asset` — Destructive — https://policylayer.com/tools/com-getmunin-munin/cms-delete-asset.md
- `cms_delete_collection` — Destructive — https://policylayer.com/tools/com-getmunin-munin/cms-delete-collection.md
- `cms_delete_entry` — Destructive — https://policylayer.com/tools/com-getmunin-munin/cms-delete-entry.md
- `connectors_delete_connection` — Destructive — https://policylayer.com/tools/com-getmunin-munin/connectors-delete-connection.md
- `conv_delete_attachment` — Destructive — https://policylayer.com/tools/com-getmunin-munin/conv-delete-attachment.md
- `conv_rotate_widget_key` — Destructive — https://policylayer.com/tools/com-getmunin-munin/conv-rotate-widget-key.md
- `crm_delete_segment` — Destructive — https://policylayer.com/tools/com-getmunin-munin/crm-delete-segment.md
- `kb_delete_document` — Destructive — https://policylayer.com/tools/com-getmunin-munin/kb-delete-document.md
- `kb_dismiss_curation_candidate` — Destructive — https://policylayer.com/tools/com-getmunin-munin/kb-dismiss-curation-candidate.md
- `outreach_cancel_scheduled_send` — Destructive — https://policylayer.com/tools/com-getmunin-munin/outreach-cancel-scheduled-send.md
- `slack_unlink_user` — Destructive — https://policylayer.com/tools/com-getmunin-munin/slack-unlink-user.md
- `webhooks_delete` — Destructive — https://policylayer.com/tools/com-getmunin-munin/webhooks-delete.md
- `conv_request_callback` — Execute — https://policylayer.com/tools/com-getmunin-munin/conv-request-callback.md
- `conv_retry_delivery` — Execute — https://policylayer.com/tools/com-getmunin-munin/conv-retry-delivery.md
- `conv_send_email_channel_test` — Execute — https://policylayer.com/tools/com-getmunin-munin/conv-send-email-channel-test.md
- `conv_send_sms_channel_test` — Execute — https://policylayer.com/tools/com-getmunin-munin/conv-send-sms-channel-test.md
- `conv_test_email_channel` — Execute — https://policylayer.com/tools/com-getmunin-munin/conv-test-email-channel.md
- `conv_test_voice_sms_channel` — Execute — https://policylayer.com/tools/com-getmunin-munin/conv-test-voice-sms-channel.md
- `outreach_approve_proposal` — Execute — https://policylayer.com/tools/com-getmunin-munin/outreach-approve-proposal.md
- `seo_submit_urls` — Execute — https://policylayer.com/tools/com-getmunin-munin/seo-submit-urls.md
- `cancel_subscription` — Financial — https://policylayer.com/tools/com-getmunin-munin/cancel-subscription.md
- `outreach_withdraw_proposal` — Financial — https://policylayer.com/tools/com-getmunin-munin/outreach-withdraw-proposal.md
- `analytics_export_config` — Read — https://policylayer.com/tools/com-getmunin-munin/analytics-export-config.md
- `analytics_export_events` — Read — https://policylayer.com/tools/com-getmunin-munin/analytics-export-events.md
- `analytics_get_contact_journey` — Read — https://policylayer.com/tools/com-getmunin-munin/analytics-get-contact-journey.md
- `analytics_get_funnel` — Read — https://policylayer.com/tools/com-getmunin-munin/analytics-get-funnel.md
- …and 211 more: https://policylayer.com/tools/com-getmunin-munin.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

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Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=com-getmunin-munin · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/com-getmunin-munin
