# crm_update_contact

Update fields on a contact. Only keys present in

Agent View of the PolicyLayer registry record for `crm_update_contact`. HTML page: https://policylayer.com/tools/com-getmunin-munin/crm-update-contact

## Facts

- Tool: `crm_update_contact`
- Server: Munin (`https://mcp.getmunin.com/mcp`) — https://policylayer.com/tools/com-getmunin-munin.md
- Homepage: https://github.com/getmunin/munin
- Risk category: Write (Medium risk)
- Registry record: grade D, identity unverified
- Server auth posture: gated
- Server rate-limited: no
- Parameters: 0
- Recommended policy verdict: Rate-limited

## Example call (MCP tools/call, JSON-RPC 2.0)

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "crm_update_contact",
    "arguments": {}
  }
}
```

## Why crm_update_contact is rated Medium

This tool modifies contact records in a CRM system. While the modification is reversible (not destructive), it has Write-level impact on customer data. Severity is medium because misuse could corrupt or alter CRM records for multiple contacts, but the blast radius is limited to contact field data rather than financial transactions or system-level operations.

From the tool's own definition: "Tool name is 'crm_update_contact' with description 'Update fields on a contact'. The word 'Update' indicates reversible modification of existing data."

## Use case

AI agents use crm_update_contact to create or update resources in Munin, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Munin environment.

## Recommended policy (PolicyLayer)

Verdict: **Rate-limited**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches Munin:

```json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "crm_update_contact": {
      "limits": [
        {
          "counter": "crm_update_contact_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}
```

## Other tools on Munin (241)

- `analytics_revoke_tracker` — Destructive — https://policylayer.com/tools/com-getmunin-munin/analytics-revoke-tracker.md
- `analytics_rotate_tracker_key` — Destructive — https://policylayer.com/tools/com-getmunin-munin/analytics-rotate-tracker-key.md
- `bookings_cancel_booking` — Destructive — https://policylayer.com/tools/com-getmunin-munin/bookings-cancel-booking.md
- `bookings_cancel_my_booking` — Destructive — https://policylayer.com/tools/com-getmunin-munin/bookings-cancel-my-booking.md
- `cms_delete_asset` — Destructive — https://policylayer.com/tools/com-getmunin-munin/cms-delete-asset.md
- `cms_delete_collection` — Destructive — https://policylayer.com/tools/com-getmunin-munin/cms-delete-collection.md
- `cms_delete_entry` — Destructive — https://policylayer.com/tools/com-getmunin-munin/cms-delete-entry.md
- `connectors_delete_connection` — Destructive — https://policylayer.com/tools/com-getmunin-munin/connectors-delete-connection.md
- `conv_delete_attachment` — Destructive — https://policylayer.com/tools/com-getmunin-munin/conv-delete-attachment.md
- `conv_rotate_widget_key` — Destructive — https://policylayer.com/tools/com-getmunin-munin/conv-rotate-widget-key.md
- `crm_delete_segment` — Destructive — https://policylayer.com/tools/com-getmunin-munin/crm-delete-segment.md
- `kb_delete_document` — Destructive — https://policylayer.com/tools/com-getmunin-munin/kb-delete-document.md
- `kb_dismiss_curation_candidate` — Destructive — https://policylayer.com/tools/com-getmunin-munin/kb-dismiss-curation-candidate.md
- `outreach_cancel_scheduled_send` — Destructive — https://policylayer.com/tools/com-getmunin-munin/outreach-cancel-scheduled-send.md
- `slack_unlink_user` — Destructive — https://policylayer.com/tools/com-getmunin-munin/slack-unlink-user.md
- `webhooks_delete` — Destructive — https://policylayer.com/tools/com-getmunin-munin/webhooks-delete.md
- `conv_request_callback` — Execute — https://policylayer.com/tools/com-getmunin-munin/conv-request-callback.md
- `conv_retry_delivery` — Execute — https://policylayer.com/tools/com-getmunin-munin/conv-retry-delivery.md
- `conv_send_email_channel_test` — Execute — https://policylayer.com/tools/com-getmunin-munin/conv-send-email-channel-test.md
- `conv_send_sms_channel_test` — Execute — https://policylayer.com/tools/com-getmunin-munin/conv-send-sms-channel-test.md
- `conv_test_email_channel` — Execute — https://policylayer.com/tools/com-getmunin-munin/conv-test-email-channel.md
- `conv_test_voice_sms_channel` — Execute — https://policylayer.com/tools/com-getmunin-munin/conv-test-voice-sms-channel.md
- `outreach_approve_proposal` — Execute — https://policylayer.com/tools/com-getmunin-munin/outreach-approve-proposal.md
- `seo_submit_urls` — Execute — https://policylayer.com/tools/com-getmunin-munin/seo-submit-urls.md
- `cancel_subscription` — Financial — https://policylayer.com/tools/com-getmunin-munin/cancel-subscription.md
- `outreach_withdraw_proposal` — Financial — https://policylayer.com/tools/com-getmunin-munin/outreach-withdraw-proposal.md
- `analytics_export_config` — Read — https://policylayer.com/tools/com-getmunin-munin/analytics-export-config.md
- `analytics_export_events` — Read — https://policylayer.com/tools/com-getmunin-munin/analytics-export-events.md
- `analytics_get_contact_journey` — Read — https://policylayer.com/tools/com-getmunin-munin/analytics-get-contact-journey.md
- `analytics_get_funnel` — Read — https://policylayer.com/tools/com-getmunin-munin/analytics-get-funnel.md
- …and 211 more: https://policylayer.com/tools/com-getmunin-munin.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

---

Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=com-getmunin-munin · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/com-getmunin-munin