# servicenow_add_comment

Add a comment or work note to a ServiceNow incident. Comments are visible to the caller; work notes are internal only.

Agent View of the PolicyLayer registry record for `servicenow_add_comment`. HTML page: https://policylayer.com/tools/com-local-mcp-local-mcp/servicenow-add-comment

## Facts

- Tool: `servicenow_add_comment`
- Server: Local (`local-mcp`) — https://policylayer.com/tools/com-local-mcp-local-mcp.md
- Install: `npx -y local-mcp`
- Homepage: https://github.com/lanchuske/local-mcp
- Risk category: Write (Medium risk)
- Registry record: grade F, identity unverified
- Server auth posture: open
- Server CORS policy: *
- Server rate-limited: no
- Parameters: 3 (2 required)
- Recommended policy verdict: Rate-limited

## Parameters

| Parameter | Type | Required | Description |
| --- | --- | --- | --- |
| `text` | string | yes | Comment or work note text |
| `type` | string | no | 'comment' (visible to caller, default) or 'work_note' (internal only) |
| `sys_id` | string | yes | Incident sys_id from servicenow_get_incident |

Parameters from the server's own tool schema.

## Example call (MCP tools/call, JSON-RPC 2.0)

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "servicenow_add_comment",
    "arguments": {
      "text": "<text>",
      "sys_id": "<sys_id>"
    }
  }
}
```

## Why servicenow_add_comment is rated Medium

This tool creates or modifies data (adds comments/work notes to incidents) but does not delete or irreversibly destroy information, nor does it execute arbitrary code or move financial assets.

From the tool's own definition: "Tool description states 'Add a comment or work note to a ServiceNow incident', which modifies incident data by appending comments or internal notes. This is a reversible write operation."

## Use case

AI agents use servicenow_add_comment to create or update resources in Local, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Local environment.

## Recommended policy (PolicyLayer)

Verdict: **Rate-limited**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches Local:

```json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "servicenow_add_comment": {
      "limits": [
        {
          "counter": "servicenow_add_comment_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}
```

## Other tools on Local (233)

- `delete_calendar_event` — Destructive — https://policylayer.com/tools/com-local-mcp-local-mcp/delete-calendar-event.md
- `delete_reminder` — Destructive — https://policylayer.com/tools/com-local-mcp-local-mcp/delete-reminder.md
- `delete_reminder_list` — Destructive — https://policylayer.com/tools/com-local-mcp-local-mcp/delete-reminder-list.md
- `m365_delete_event` — Destructive — https://policylayer.com/tools/com-local-mcp-local-mcp/m365-delete-event.md
- `onedrive_delete_file` — Destructive — https://policylayer.com/tools/com-local-mcp-local-mcp/onedrive-delete-file.md
- `recipe_delete` — Destructive — https://policylayer.com/tools/com-local-mcp-local-mcp/recipe-delete.md
- `chrome_click` — Execute — https://policylayer.com/tools/com-local-mcp-local-mcp/chrome-click.md
- `chrome_evaluate_js` — Execute — https://policylayer.com/tools/com-local-mcp-local-mcp/chrome-evaluate-js.md
- `chrome_fill_form` — Execute — https://policylayer.com/tools/com-local-mcp-local-mcp/chrome-fill-form.md
- `chrome_go_back` — Execute — https://policylayer.com/tools/com-local-mcp-local-mcp/chrome-go-back.md
- `chrome_navigate` — Execute — https://policylayer.com/tools/com-local-mcp-local-mcp/chrome-navigate.md
- `chrome_type` — Execute — https://policylayer.com/tools/com-local-mcp-local-mcp/chrome-type.md
- `chrome_wait_for` — Execute — https://policylayer.com/tools/com-local-mcp-local-mcp/chrome-wait-for.md
- `nordvpn_diagnose` — Execute — https://policylayer.com/tools/com-local-mcp-local-mcp/nordvpn-diagnose.md
- `notion_open_page` — Execute — https://policylayer.com/tools/com-local-mcp-local-mcp/notion-open-page.md
- `recipe_run` — Execute — https://policylayer.com/tools/com-local-mcp-local-mcp/recipe-run.md
- `run_diagnostics` — Execute — https://policylayer.com/tools/com-local-mcp-local-mcp/run-diagnostics.md
- `run_terminal_command` — Execute — https://policylayer.com/tools/com-local-mcp-local-mcp/run-terminal-command.md
- `safari_click` — Execute — https://policylayer.com/tools/com-local-mcp-local-mcp/safari-click.md
- `safari_evaluate_js` — Execute — https://policylayer.com/tools/com-local-mcp-local-mcp/safari-evaluate-js.md
- `safari_fill_form` — Execute — https://policylayer.com/tools/com-local-mcp-local-mcp/safari-fill-form.md
- `safari_go_back` — Execute — https://policylayer.com/tools/com-local-mcp-local-mcp/safari-go-back.md
- `safari_navigate` — Execute — https://policylayer.com/tools/com-local-mcp-local-mcp/safari-navigate.md
- `safari_query_selector_all` — Execute — https://policylayer.com/tools/com-local-mcp-local-mcp/safari-query-selector-all.md
- `safari_type` — Execute — https://policylayer.com/tools/com-local-mcp-local-mcp/safari-type.md
- `safari_wait_for` — Execute — https://policylayer.com/tools/com-local-mcp-local-mcp/safari-wait-for.md
- `screen_record_start` — Execute — https://policylayer.com/tools/com-local-mcp-local-mcp/screen-record-start.md
- `screen_record_stop` — Execute — https://policylayer.com/tools/com-local-mcp-local-mcp/screen-record-stop.md
- `setup_install` — Execute — https://policylayer.com/tools/com-local-mcp-local-mcp/setup-install.md
- `ui_click` — Execute — https://policylayer.com/tools/com-local-mcp-local-mcp/ui-click.md
- …and 203 more: https://policylayer.com/tools/com-local-mcp-local-mcp.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

---

Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=com-local-mcp-local-mcp · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/com-local-mcp-local-mcp