# portal_report_session

Report, on behalf of the client, that the professional did not show up (reason=provider_no_show) or that the session was cancelled/not delivered (reason=cancelled). Creates a Dispute(OPEN) for the org to review — it does NOT change the session status. Idempotent: if an open dispute already exists for the session, returns alreadyReported=true with its disputeId. Notifies the org.

Agent View of the PolicyLayer registry record for `portal_report_session`. HTML page: https://policylayer.com/tools/com-servicialo-mcp-server/portal-report-session

## Facts

- Tool: `portal_report_session`
- Server: Servicialo (`@servicialo/mcp-server`) — https://policylayer.com/tools/com-servicialo-mcp-server.md
- Install: `npx -y @servicialo/mcp-server`
- Homepage: https://github.com/servicialo/mcp-server
- Risk category: Write (Medium risk)
- Registry record: grade F, identity unverified
- Server auth posture: open
- Server CORS policy: *
- Server rate-limited: no
- Parameters: 5 (3 required)
- Recommended policy verdict: Rate-limited

## Parameters

| Parameter | Type | Required | Description |
| --- | --- | --- | --- |
| `note` | string | no |  |
| `apiKey` | string | no |  |
| `reason` | string | yes |  |
| `orgSlug` | string | yes |  |
| `sessionId` | string | yes |  |

Parameters from the server's own tool schema.

## Example call (MCP tools/call, JSON-RPC 2.0)

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "portal_report_session",
    "arguments": {
      "reason": "<reason>",
      "orgSlug": "<orgSlug>",
      "sessionId": "<sessionId>"
    }
  }
}
```

## Why portal_report_session is rated Medium

The tool creates a new dispute record (a Write operation) and sends a notification to the org. It is reversible in the sense that it opens a dispute for review rather than making irreversible changes. While it could indirectly lead to financial consequences (e.g., refunds after dispute resolution), the tool itself does not move money or commit financial obligations — it only initiates a review process.

From the tool's own definition: "Creates a Dispute(OPEN) for the org to review — it does NOT change the session status. Idempotent: if an open dispute already exists for the session, returns alreadyReported=true with its disputeId. Notifies the org."

Risk signals: Handles credentials or secrets (apiKey)

## Use case

AI agents use portal_report_session to create or update resources in Servicialo, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Servicialo environment.

## Recommended policy (PolicyLayer)

Verdict: **Rate-limited**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches Servicialo:

```json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "portal_report_session": {
      "limits": [
        {
          "counter": "portal_report_session_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}
```

## Other tools on Servicialo (110)

- `agendas_delete` — Destructive — https://policylayer.com/tools/com-servicialo-mcp-server/agendas-delete.md
- `cierre_cerrar_org` — Destructive — https://policylayer.com/tools/com-servicialo-mcp-server/cierre-cerrar-org.md
- `cierre_eliminar_cliente` — Destructive — https://policylayer.com/tools/com-servicialo-mcp-server/cierre-eliminar-cliente.md
- `email_domain_delete` — Destructive — https://policylayer.com/tools/com-servicialo-mcp-server/email-domain-delete.md
- `portal_cancel_reschedule_request` — Destructive — https://policylayer.com/tools/com-servicialo-mcp-server/portal-cancel-reschedule-request.md
- `portal_session_cancel` — Destructive — https://policylayer.com/tools/com-servicialo-mcp-server/portal-session-cancel.md
- `public_booking_cancel` — Destructive — https://policylayer.com/tools/com-servicialo-mcp-server/public-booking-cancel.md
- `comms_send_campaign` — Execute — https://policylayer.com/tools/com-servicialo-mcp-server/comms-send-campaign.md
- `email_domain_verify` — Execute — https://policylayer.com/tools/com-servicialo-mcp-server/email-domain-verify.md
- `lifecycle_transition` — Execute — https://policylayer.com/tools/com-servicialo-mcp-server/lifecycle-transition.md
- `booking_cancel` — Financial — https://policylayer.com/tools/com-servicialo-mcp-server/booking-cancel.md
- `cierre_crear_cliente` — Financial — https://policylayer.com/tools/com-servicialo-mcp-server/cierre-crear-cliente.md
- `cierre_distribuir_utilidades` — Financial — https://policylayer.com/tools/com-servicialo-mcp-server/cierre-distribuir-utilidades.md
- `finance_create_cobro` — Financial — https://policylayer.com/tools/com-servicialo-mcp-server/finance-create-cobro.md
- `finance_create_venta` — Financial — https://policylayer.com/tools/com-servicialo-mcp-server/finance-create-venta.md
- `finance_register_payment` — Financial — https://policylayer.com/tools/com-servicialo-mcp-server/finance-register-payment.md
- `finance_send_confirmations` — Financial — https://policylayer.com/tools/com-servicialo-mcp-server/finance-send-confirmations.md
- `admin_list_providers` — Read — https://policylayer.com/tools/com-servicialo-mcp-server/admin-list-providers.md
- `agendas_get` — Read — https://policylayer.com/tools/com-servicialo-mcp-server/agendas-get.md
- `agendas_list` — Read — https://policylayer.com/tools/com-servicialo-mcp-server/agendas-list.md
- `availability_get_provider_schedule` — Read — https://policylayer.com/tools/com-servicialo-mcp-server/availability-get-provider-schedule.md
- `availability_get_slots` — Read — https://policylayer.com/tools/com-servicialo-mcp-server/availability-get-slots.md
- `booking_get` — Read — https://policylayer.com/tools/com-servicialo-mcp-server/booking-get.md
- `booking_list` — Read — https://policylayer.com/tools/com-servicialo-mcp-server/booking-list.md
- `booking_list_requests` — Read — https://policylayer.com/tools/com-servicialo-mcp-server/booking-list-requests.md
- `cierre_evaluar_org` — Read — https://policylayer.com/tools/com-servicialo-mcp-server/cierre-evaluar-org.md
- `cierre_listar_clientes` — Read — https://policylayer.com/tools/com-servicialo-mcp-server/cierre-listar-clientes.md
- `cierre_listar_utilidades` — Read — https://policylayer.com/tools/com-servicialo-mcp-server/cierre-listar-utilidades.md
- `cierre_preview_cliente` — Read — https://policylayer.com/tools/com-servicialo-mcp-server/cierre-preview-cliente.md
- `client_get` — Read — https://policylayer.com/tools/com-servicialo-mcp-server/client-get.md
- …and 80 more: https://policylayer.com/tools/com-servicialo-mcp-server.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

---

Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=com-servicialo-mcp-server · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/com-servicialo-mcp-server