# lookup_faq

Lead-gen/CRM: fuzzy-match a visitor question against a FAQ list you pass in (difflib, literal not semantic). Public. Returns {ok, matched, confidence, answer}.

Agent View of the PolicyLayer registry record for `lookup_faq`. HTML page: https://policylayer.com/tools/com-wingmanprotocol-agent-gateway/lookup-faq

## Facts

- Tool: `lookup_faq`
- Server: Gateway (`https://wingmanprotocol.com/mcp`) — https://policylayer.com/tools/com-wingmanprotocol-agent-gateway.md
- Homepage: https://github.com/WingmanProtocol-Agent-Gateway/wingman-agent-gateway
- Risk category: Read (Low risk)
- Registry record: grade F, identity unverified
- Server auth posture: open
- Server rate-limited: no
- Parameters: 3 (2 required)
- Recommended policy verdict: Allowed

## Parameters

| Parameter | Type | Required | Description |
| --- | --- | --- | --- |
| `faqs` | array | yes | [{q, a}, ...] your FAQ entries |
| `question` | string | yes | the visitor's question |
| `threshold` | number | no | min match ratio 0-1 (default 0.4) |

Parameters from the server's own tool schema.

## Example call (MCP tools/call, JSON-RPC 2.0)

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "lookup_faq",
    "arguments": {
      "faqs": [],
      "question": "<question>"
    }
  }
}
```

## Why lookup_faq is rated Low

This is a read-only operation that retrieves FAQ data based on search criteria. No side effects, no data creation, modification, or deletion. The tool is passive and informational. Low severity because even if misused by an agent, it only returns information from a FAQ database—no financial, destructive, or execution risks.

From the tool's own definition: "Tool performs fuzzy-matching lookup against a provided FAQ list and returns results (ok, matched, confidence, answer). No modifications, deletions, or external operations are triggered."

## Use case

AI agents call lookup_faq to retrieve information from Gateway without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

## Recommended policy (PolicyLayer)

Verdict: **Allowed**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches Gateway:

```json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "lookup_faq": {}
  }
}
```

## Other tools on Gateway (270)

- `cancel_watch` — Destructive — https://policylayer.com/tools/com-wingmanprotocol-agent-gateway/cancel-watch.md
- `forget_memories` — Destructive — https://policylayer.com/tools/com-wingmanprotocol-agent-gateway/forget-memories.md
- `text_truncate_ellipsis` — Destructive — https://policylayer.com/tools/com-wingmanprotocol-agent-gateway/text-truncate-ellipsis.md
- `vault_delete` — Destructive — https://policylayer.com/tools/com-wingmanprotocol-agent-gateway/vault-delete.md
- `arena_call` — Execute — https://policylayer.com/tools/com-wingmanprotocol-agent-gateway/arena-call.md
- `bitwise` — Execute — https://policylayer.com/tools/com-wingmanprotocol-agent-gateway/bitwise.md
- `browse` — Execute — https://policylayer.com/tools/com-wingmanprotocol-agent-gateway/browse.md
- `browse_back` — Execute — https://policylayer.com/tools/com-wingmanprotocol-agent-gateway/browse-back.md
- `browse_click` — Execute — https://policylayer.com/tools/com-wingmanprotocol-agent-gateway/browse-click.md
- `browse_close` — Execute — https://policylayer.com/tools/com-wingmanprotocol-agent-gateway/browse-close.md
- `browse_evaluate` — Execute — https://policylayer.com/tools/com-wingmanprotocol-agent-gateway/browse-evaluate.md
- `browse_fill` — Execute — https://policylayer.com/tools/com-wingmanprotocol-agent-gateway/browse-fill.md
- `browse_navigate` — Execute — https://policylayer.com/tools/com-wingmanprotocol-agent-gateway/browse-navigate.md
- `browse_open` — Execute — https://policylayer.com/tools/com-wingmanprotocol-agent-gateway/browse-open.md
- `browse_select` — Execute — https://policylayer.com/tools/com-wingmanprotocol-agent-gateway/browse-select.md
- `browse_solve_challenge` — Execute — https://policylayer.com/tools/com-wingmanprotocol-agent-gateway/browse-solve-challenge.md
- `browse_type` — Execute — https://policylayer.com/tools/com-wingmanprotocol-agent-gateway/browse-type.md
- `browse_wait_for` — Execute — https://policylayer.com/tools/com-wingmanprotocol-agent-gateway/browse-wait-for.md
- `coach_mission` — Execute — https://policylayer.com/tools/com-wingmanprotocol-agent-gateway/coach-mission.md
- `dice_notation_roll` — Execute — https://policylayer.com/tools/com-wingmanprotocol-agent-gateway/dice-notation-roll.md
- `gen_avatar_video` — Execute — https://policylayer.com/tools/com-wingmanprotocol-agent-gateway/gen-avatar-video.md
- `gen_id_portrait` — Execute — https://policylayer.com/tools/com-wingmanprotocol-agent-gateway/gen-id-portrait.md
- `gen_image` — Execute — https://policylayer.com/tools/com-wingmanprotocol-agent-gateway/gen-image.md
- `gen_video` — Execute — https://policylayer.com/tools/com-wingmanprotocol-agent-gateway/gen-video.md
- `hmac` — Execute — https://policylayer.com/tools/com-wingmanprotocol-agent-gateway/hmac.md
- `markdown_to_html` — Execute — https://policylayer.com/tools/com-wingmanprotocol-agent-gateway/markdown-to-html.md
- `matrix` — Execute — https://policylayer.com/tools/com-wingmanprotocol-agent-gateway/matrix.md
- `regex_tester` — Execute — https://policylayer.com/tools/com-wingmanprotocol-agent-gateway/regex-tester.md
- `request_handoff` — Execute — https://policylayer.com/tools/com-wingmanprotocol-agent-gateway/request-handoff.md
- `retry_backoff` — Execute — https://policylayer.com/tools/com-wingmanprotocol-agent-gateway/retry-backoff.md
- …and 240 more: https://policylayer.com/tools/com-wingmanprotocol-agent-gateway.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

---

Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=com-wingmanprotocol-agent-gateway · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/com-wingmanprotocol-agent-gateway