# claimondo_rueckruf

Fordert einen kostenlosen Telefon-Rückruf durch einen Claimondo-Berater an — der zweite Funnel-Arm neben claimondo_melde_schaden, für Kunden die lieber angerufen werden (oder wenn kein Slot passt / Daten fehlen). Legt einen Lead + Rückruf-Task in der Dispatch-Queue an; ein Berater meldet sich i. d. R. < 15 Min telefonisch. Erfrage Name + Telefonnummer + (optional) Schadenart/Anliegen/PLZ. Rufe dies NUR mit einwilligung_erteilt=true auf, NACHDEM der Nutzer der Datenverarbeitung + dem telefonischen Kontakt (Verarbeitung teils über einen KI-Dienst in den USA) ausdrücklich zugestimmt hat.

Agent View of the PolicyLayer registry record for `claimondo_rueckruf`. HTML page: https://policylayer.com/tools/de-claimondo-sv-finder/claimondo-rueckruf

## Facts

- Tool: `claimondo_rueckruf`
- Server: Claimondo — Kfz-Sachverständigen-Finder (`https://mcp.claimondo.de/mcp`) — https://policylayer.com/tools/de-claimondo-sv-finder.md
- Homepage: https://github.com/https://mcp.claimondo.de/mcp
- Risk category: Write (Medium risk)
- Registry record: grade D, identity unverified
- Server auth posture: open
- Server CORS policy: *
- Server rate-limited: no
- Parameters: 8 (3 required)
- Recommended policy verdict: Rate-limited

## Parameters

| Parameter | Type | Required | Description |
| --- | --- | --- | --- |
| `ort` | string | no | Optional: Stadt/Adresse, falls keine PLZ bekannt. |
| `plz` | string | no | Optional: PLZ, wo das Fahrzeug steht. |
| `name` | string | yes | Name des Kunden. |
| `telefon` | string | yes | Telefonnummer des Kunden für den Rückruf. |
| `anliegen` | string | no | Optional: kurze Schilderung des Anliegens. |
| `schadenart` | string | no | Optional: Schadenart / Unfalltyp für den Kontext. |
| `wunschzeit` | string | no | Optional: Wunschzeit für den Rückruf (ISO-8601). Ohne → schnellstmöglich. |
| `einwilligung_erteilt` | boolean | yes | MUSS true sein. NUR setzen, nachdem der Nutzer der Datenverarbeitung + dem telefonischen Kontakt (Verarbeitung teils über einen KI-Dienst in den USA) ausdrückli |

Parameters from the server's own tool schema.

## Example call (MCP tools/call, JSON-RPC 2.0)

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "claimondo_rueckruf",
    "arguments": {
      "name": "<name>",
      "telefon": "<telefon>",
      "einwilligung_erteilt": false
    }
  }
}
```

## Why claimondo_rueckruf is rated Medium

This tool creates new records (a lead and a callback task) in a backend system, which is a reversible write operation. It does not execute code, delete data, or involve financial transactions. The severity is medium because it stores personal data (name, phone number) and triggers a real-world callback action, but the effect is bounded and reversible.

From the tool's own definition: "Legt einen Lead + Rückruf-Task in der Dispatch-Queue an — creates a lead record and a callback task in the dispatch queue, requiring name and phone number"

## Use case

AI agents use claimondo_rueckruf to create or update resources in Claimondo — Kfz-Sachverständigen-Finder, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Claimondo — Kfz-Sachverständigen-Finder environment.

## Recommended policy (PolicyLayer)

Verdict: **Rate-limited**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches Claimondo — Kfz-Sachverständigen-Finder:

```json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "claimondo_rueckruf": {
      "limits": [
        {
          "counter": "claimondo_rueckruf_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}
```

## Other tools on Claimondo — Kfz-Sachverständigen-Finder (7)

- `claimondo_finde_gutachter_termine` — Execute — https://policylayer.com/tools/de-claimondo-sv-finder/claimondo-finde-gutachter-termine.md
- `claimondo_decode_brief` — Read — https://policylayer.com/tools/de-claimondo-sv-finder/claimondo-decode-brief.md
- `claimondo_fall_status` — Read — https://policylayer.com/tools/de-claimondo-sv-finder/claimondo-fall-status.md
- `claimondo_finde_sachverstaendige` — Read — https://policylayer.com/tools/de-claimondo-sv-finder/claimondo-finde-sachverstaendige.md
- `claimondo_finde_werkstatt` — Read — https://policylayer.com/tools/de-claimondo-sv-finder/claimondo-finde-werkstatt.md
- `claimondo_pruefe_anspruch` — Read — https://policylayer.com/tools/de-claimondo-sv-finder/claimondo-pruefe-anspruch.md
- `claimondo_melde_schaden` — Write — https://policylayer.com/tools/de-claimondo-sv-finder/claimondo-melde-schaden.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

---

Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=de-claimondo-sv-finder · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/de-claimondo-sv-finder