# list_mixmax_messages

List emails sent through Mixmax with open/click tracking data. Returns for each message: - _id, subject, recipients (to/cc/bcc) - sentAt / scheduledAt: When it was sent or is scheduled - opens: Number of times opened, with timestamps - clicks: Links clicked, with URLs and timestamps - state:

Agent View of the PolicyLayer registry record for `list_mixmax_messages`. HTML page: https://policylayer.com/tools/freshdesk/list-mixmax-messages

## Facts

- Tool: `list_mixmax_messages`
- Server: Freshdesk (`@mindstone-engineering/mcp-server-freshdesk`) — https://policylayer.com/tools/freshdesk.md
- Install: `npx -y @mindstone-engineering/mcp-server-freshdesk`
- Homepage: git+https://github.com/nspr-io/mcp-servers.git
- Risk category: Read (Low risk)
- Registry record: grade F, identity unverified
- Server rate-limited: no
- Parameters: 0
- Recommended policy verdict: Allowed

## Example call (MCP tools/call, JSON-RPC 2.0)

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "list_mixmax_messages",
    "arguments": {}
  }
}
```

## Why list_mixmax_messages is rated Low

This tool queries existing email messages and their engagement metrics (opens, clicks) without creating, modifying, deleting, or executing any actions. It presents no destructive, financial, or code execution risks.

From the tool's own definition: "Tool 'list_mixmax_messages' retrieves and queries email tracking data with no modification capabilities. Returns read-only fields: _id, subject, recipients, sentAt, opens, clicks, state. The verb 'list' indicates data retrieval only."

## Use case

AI agents call list_mixmax_messages to retrieve information from Freshdesk without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

## Recommended policy (PolicyLayer)

Verdict: **Allowed**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches Freshdesk:

```json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "list_mixmax_messages": {}
  }
}
```

## Other tools on Freshdesk (421)

- `cancel_runway_task` — Destructive — https://policylayer.com/tools/freshdesk/cancel-runway-task.md
- `delete_custom_voice` — Destructive — https://policylayer.com/tools/freshdesk/delete-custom-voice.md
- `delete_email` — Destructive — https://policylayer.com/tools/freshdesk/delete-email.md
- `delete_event` — Destructive — https://policylayer.com/tools/freshdesk/delete-event.md
- `delete_file` — Destructive — https://policylayer.com/tools/freshdesk/delete-file.md
- `delete_library_item` — Destructive — https://policylayer.com/tools/freshdesk/delete-library-item.md
- `delete_list_item` — Destructive — https://policylayer.com/tools/freshdesk/delete-list-item.md
- `opus_cancel_scheduled_post` — Destructive — https://policylayer.com/tools/freshdesk/opus-cancel-scheduled-post.md
- `opus_delete_collection` — Destructive — https://policylayer.com/tools/freshdesk/opus-delete-collection.md
- `opus_remove_clip_from_collection` — Destructive — https://policylayer.com/tools/freshdesk/opus-remove-clip-from-collection.md
- `outreach_disconnect_account` — Destructive — https://policylayer.com/tools/freshdesk/outreach-disconnect-account.md
- `remove_freshdesk_account` — Destructive — https://policylayer.com/tools/freshdesk/remove-freshdesk-account.md
- `remove_zendesk_account` — Destructive — https://policylayer.com/tools/freshdesk/remove-zendesk-account.md
- `unenrol_talentlms_user` — Destructive — https://policylayer.com/tools/freshdesk/unenrol-talentlms-user.md
- `apple_shortcuts_run` — Execute — https://policylayer.com/tools/freshdesk/apple-shortcuts-run.md
- `browser_authenticate` — Execute — https://policylayer.com/tools/freshdesk/browser-authenticate.md
- `browser_back` — Execute — https://policylayer.com/tools/freshdesk/browser-back.md
- `browser_click` — Execute — https://policylayer.com/tools/freshdesk/browser-click.md
- `browser_close` — Execute — https://policylayer.com/tools/freshdesk/browser-close.md
- `browser_fill` — Execute — https://policylayer.com/tools/freshdesk/browser-fill.md
- `browser_forward` — Execute — https://policylayer.com/tools/freshdesk/browser-forward.md
- `browser_hover` — Execute — https://policylayer.com/tools/freshdesk/browser-hover.md
- `browser_navigate` — Execute — https://policylayer.com/tools/freshdesk/browser-navigate.md
- `browser_press_key` — Execute — https://policylayer.com/tools/freshdesk/browser-press-key.md
- `browser_scroll` — Execute — https://policylayer.com/tools/freshdesk/browser-scroll.md
- `browser_select` — Execute — https://policylayer.com/tools/freshdesk/browser-select.md
- `browser_type` — Execute — https://policylayer.com/tools/freshdesk/browser-type.md
- `browser_wait` — Execute — https://policylayer.com/tools/freshdesk/browser-wait.md
- `character_performance` — Execute — https://policylayer.com/tools/freshdesk/character-performance.md
- `create_phone_call` — Execute — https://policylayer.com/tools/freshdesk/create-phone-call.md
- …and 391 more: https://policylayer.com/tools/freshdesk.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

---

Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=freshdesk · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/freshdesk