# list_conversations

List messaging conversations across channels (WhatsApp, SMS, email, etc). Shows unread counts and last message time.

Agent View of the PolicyLayer registry record for `list_conversations`. HTML page: https://policylayer.com/tools/io-favcrm-favcrm/list-conversations

## Facts

- Tool: `list_conversations`
- Server: FavCRM (`https://api.favcrm.io/mcp`) — https://policylayer.com/tools/io-favcrm-favcrm.md
- Homepage: https://github.com/favcrm/mcp
- Risk category: Read (Low risk)
- Registry record: grade F, identity unverified
- Server auth posture: open
- Server CORS policy: *
- Server rate-limited: no
- Parameters: 4
- Recommended policy verdict: Allowed

## Parameters

| Parameter | Type | Required | Description |
| --- | --- | --- | --- |
| `limit` | number | no | Max results (default 20) |
| `search` | string | no | Search by contact name, phone, or email |
| `status` | string | no | Filter by conversation status |
| `channel` | string | no | Filter by channel |

Parameters from the server's own tool schema.

## Example call (MCP tools/call, JSON-RPC 2.0)

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "list_conversations",
    "arguments": {}
  }
}
```

## Why list_conversations is rated Low

This tool retrieves and displays existing conversation metadata (unread counts, last message timestamps) across multiple messaging channels. It performs no writes, deletes, executions, or financial operations. The blast radius of misuse is minimal — an agent could only read conversation history and metadata that would likely be accessible through normal CRM operations.

From the tool's own definition: "Tool name is 'list_conversations' and description states it 'List[s] messaging conversations' and 'Shows unread counts and last message time.' These are retrieval and query operations with no modification of data."

## Use case

AI agents call list_conversations to retrieve information from FavCRM without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

## Recommended policy (PolicyLayer)

Verdict: **Allowed**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches FavCRM:

```json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "list_conversations": {}
  }
}
```

## Other tools on FavCRM (219)

- `cancel_booking` — Destructive — https://policylayer.com/tools/io-favcrm-favcrm/cancel-booking.md
- `delete_account` — Destructive — https://policylayer.com/tools/io-favcrm-favcrm/delete-account.md
- `delete_campaign` — Destructive — https://policylayer.com/tools/io-favcrm-favcrm/delete-campaign.md
- `delete_category` — Destructive — https://policylayer.com/tools/io-favcrm-favcrm/delete-category.md
- `delete_contact` — Destructive — https://policylayer.com/tools/io-favcrm-favcrm/delete-contact.md
- `delete_custom_field` — Destructive — https://policylayer.com/tools/io-favcrm-favcrm/delete-custom-field.md
- `delete_deal` — Destructive — https://policylayer.com/tools/io-favcrm-favcrm/delete-deal.md
- `delete_invoice` — Destructive — https://policylayer.com/tools/io-favcrm-favcrm/delete-invoice.md
- `delete_knowledge_document` — Destructive — https://policylayer.com/tools/io-favcrm-favcrm/delete-knowledge-document.md
- `delete_post` — Destructive — https://policylayer.com/tools/io-favcrm-favcrm/delete-post.md
- `delete_post_type` — Destructive — https://policylayer.com/tools/io-favcrm-favcrm/delete-post-type.md
- `delete_post_type_field` — Destructive — https://policylayer.com/tools/io-favcrm-favcrm/delete-post-type-field.md
- `delete_promotion` — Destructive — https://policylayer.com/tools/io-favcrm-favcrm/delete-promotion.md
- `delete_segment` — Destructive — https://policylayer.com/tools/io-favcrm-favcrm/delete-segment.md
- `delete_service_package` — Destructive — https://policylayer.com/tools/io-favcrm-favcrm/delete-service-package.md
- `delete_tag` — Destructive — https://policylayer.com/tools/io-favcrm-favcrm/delete-tag.md
- `delete_task` — Destructive — https://policylayer.com/tools/io-favcrm-favcrm/delete-task.md
- `remove_post_block` — Destructive — https://policylayer.com/tools/io-favcrm-favcrm/remove-post-block.md
- `void_invoice` — Destructive — https://policylayer.com/tools/io-favcrm-favcrm/void-invoice.md
- `execute_tool` — Execute — https://policylayer.com/tools/io-favcrm-favcrm/execute-tool.md
- `switch_company` — Execute — https://policylayer.com/tools/io-favcrm-favcrm/switch-company.md
- `cancel_subscription` — Financial — https://policylayer.com/tools/io-favcrm-favcrm/cancel-subscription.md
- `create_plan_upgrade_link` — Financial — https://policylayer.com/tools/io-favcrm-favcrm/create-plan-upgrade-link.md
- `create_subscription` — Financial — https://policylayer.com/tools/io-favcrm-favcrm/create-subscription.md
- `enrol_membership` — Financial — https://policylayer.com/tools/io-favcrm-favcrm/enrol-membership.md
- `record_invoice_payment` — Financial — https://policylayer.com/tools/io-favcrm-favcrm/record-invoice-payment.md
- `check_plan_operation` — Read — https://policylayer.com/tools/io-favcrm-favcrm/check-plan-operation.md
- `get_attachment_text` — Read — https://policylayer.com/tools/io-favcrm-favcrm/get-attachment-text.md
- `get_audit_log` — Read — https://policylayer.com/tools/io-favcrm-favcrm/get-audit-log.md
- `get_available_slots` — Read — https://policylayer.com/tools/io-favcrm-favcrm/get-available-slots.md
- …and 189 more: https://policylayer.com/tools/io-favcrm-favcrm.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

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Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=io-favcrm-favcrm · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/io-favcrm-favcrm