# company_complaint_profile

One-call CONSUMER-RISK read for a company or brand, LED by the consumer-complaint picture. Joins three public-record legs, CFPB first: CFPB Consumer Complaint Database (complaint volume for the company plus the top complaint products and issues - the primary signal), product recalls (CPSC consumer products + openFDA drug/device/food enforcement, keyed by the company), and federal-court litigation (CourtListener dockets whose caption actually names the company). Returns a rolled-up read (LOW / MODERATE / ELEVATED consumer-risk signals) that leads with complaint volume and the top complaint products/issues, then folds in recall count and severity (FDA Class I / death-related = high) and litigation hits (total + last-3-years). A leg that fails is noted, not fatal. This is consumer-complaint-centered and distinct from product_liability_screen (recall/litigation-centered for manufacturers). NHTSA vehicle recalls need a specific year+make+model so are out of scope here (use recall_screen for a vehicle). Premium cross-source synthesis; informational public-record synthesis, NOT legal advice.

Agent View of the PolicyLayer registry record for `company_complaint_profile`. HTML page: https://policylayer.com/tools/io-github-blackboxfoundry-livedatalink/company-complaint-profile

## Facts

- Tool: `company_complaint_profile`
- Server: Livedatalink (`https://livedatalink.ai/mcp`) — https://policylayer.com/tools/io-github-blackboxfoundry-livedatalink.md
- Homepage: https://github.com/blackboxfoundry/livedatalink
- Risk category: Read (Low risk)
- Registry record: grade F, identity unverified
- Server auth posture: open
- Server CORS policy: *
- Server rate-limited: no
- Parameters: 3 (1 required)
- Recommended policy verdict: Allowed

## Parameters

| Parameter | Type | Required | Description |
| --- | --- | --- | --- |
| `since` | string | no | Optional lower-bound date (YYYY-MM-DD) for FDA recalls. |
| `state` | string | no | Optional 2-letter state to scope the CFPB complaint leg (e.g. 'CA'). |
| `company` | string | yes | Company or brand name to profile (e.g. 'Wells Fargo', 'Peloton'). |

Parameters from the server's own tool schema.

## Example call (MCP tools/call, JSON-RPC 2.0)

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "company_complaint_profile",
    "arguments": {
      "company": "<company>"
    }
  }
}
```

## Why company_complaint_profile is rated Low

Even though company_complaint_profile only reads data, uncontrolled read access leaks sensitive information and racks up API costs: an agent caught in a retry loop can make thousands of calls a minute without anyone noticing.

## Use case

AI agents call company_complaint_profile to retrieve information from Livedatalink without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

## Recommended policy (PolicyLayer)

Verdict: **Allowed**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches Livedatalink:

```json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "company_complaint_profile": {}
  }
}
```

## Other tools on Livedatalink (279)

- `beneficial_owner_screen` — Destructive — https://policylayer.com/tools/io-github-blackboxfoundry-livedatalink/beneficial-owner-screen.md
- `cdc_dataset_query` — Execute — https://policylayer.com/tools/io-github-blackboxfoundry-livedatalink/cdc-dataset-query.md
- `clinical_site_selector` — Execute — https://policylayer.com/tools/io-github-blackboxfoundry-livedatalink/clinical-site-selector.md
- `air_quality` — Read — https://policylayer.com/tools/io-github-blackboxfoundry-livedatalink/air-quality.md
- `bank_health_report` — Read — https://policylayer.com/tools/io-github-blackboxfoundry-livedatalink/bank-health-report.md
- `bls_indicator` — Read — https://policylayer.com/tools/io-github-blackboxfoundry-livedatalink/bls-indicator.md
- `bls_series` — Read — https://policylayer.com/tools/io-github-blackboxfoundry-livedatalink/bls-series.md
- `book_details` — Read — https://policylayer.com/tools/io-github-blackboxfoundry-livedatalink/book-details.md
- `book_fulltext_search` — Read — https://policylayer.com/tools/io-github-blackboxfoundry-livedatalink/book-fulltext-search.md
- `book_get_text` — Read — https://policylayer.com/tools/io-github-blackboxfoundry-livedatalink/book-get-text.md
- `book_search` — Read — https://policylayer.com/tools/io-github-blackboxfoundry-livedatalink/book-search.md
- `book_status` — Read — https://policylayer.com/tools/io-github-blackboxfoundry-livedatalink/book-status.md
- `bounce_scanner` — Read — https://policylayer.com/tools/io-github-blackboxfoundry-livedatalink/bounce-scanner.md
- `candlestick_signals` — Read — https://policylayer.com/tools/io-github-blackboxfoundry-livedatalink/candlestick-signals.md
- `cargo_crate` — Read — https://policylayer.com/tools/io-github-blackboxfoundry-livedatalink/cargo-crate.md
- `carrier_vetting_score` — Read — https://policylayer.com/tools/io-github-blackboxfoundry-livedatalink/carrier-vetting-score.md
- `caselaw_case_details` — Read — https://policylayer.com/tools/io-github-blackboxfoundry-livedatalink/caselaw-case-details.md
- `caselaw_citation_lookup` — Read — https://policylayer.com/tools/io-github-blackboxfoundry-livedatalink/caselaw-citation-lookup.md
- `caselaw_opinion_text` — Read — https://policylayer.com/tools/io-github-blackboxfoundry-livedatalink/caselaw-opinion-text.md
- `caselaw_search` — Read — https://policylayer.com/tools/io-github-blackboxfoundry-livedatalink/caselaw-search.md
- `cdc_drug_overdose_deaths` — Read — https://policylayer.com/tools/io-github-blackboxfoundry-livedatalink/cdc-drug-overdose-deaths.md
- `cdc_excess_deaths_covid` — Read — https://policylayer.com/tools/io-github-blackboxfoundry-livedatalink/cdc-excess-deaths-covid.md
- `cdc_flu_surveillance` — Read — https://policylayer.com/tools/io-github-blackboxfoundry-livedatalink/cdc-flu-surveillance.md
- `cdc_leading_causes_of_death` — Read — https://policylayer.com/tools/io-github-blackboxfoundry-livedatalink/cdc-leading-causes-of-death.md
- `cdc_outbreak_reports` — Read — https://policylayer.com/tools/io-github-blackboxfoundry-livedatalink/cdc-outbreak-reports.md
- `cdc_vaccination_coverage` — Read — https://policylayer.com/tools/io-github-blackboxfoundry-livedatalink/cdc-vaccination-coverage.md
- `cdc_weekly_deaths_by_state` — Read — https://policylayer.com/tools/io-github-blackboxfoundry-livedatalink/cdc-weekly-deaths-by-state.md
- `census_business` — Read — https://policylayer.com/tools/io-github-blackboxfoundry-livedatalink/census-business.md
- `census_commute_employment` — Read — https://policylayer.com/tools/io-github-blackboxfoundry-livedatalink/census-commute-employment.md
- `census_demographics` — Read — https://policylayer.com/tools/io-github-blackboxfoundry-livedatalink/census-demographics.md
- …and 249 more: https://policylayer.com/tools/io-github-blackboxfoundry-livedatalink.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

---

Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=io-github-blackboxfoundry-livedatalink · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/io-github-blackboxfoundry-livedatalink