# create_ci

A write tool on the ServiceNow MCP Server MCP server.

Agent View of the PolicyLayer registry record for `create_ci`. HTML page: https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/create-ci

## Facts

- Tool: `create_ci`
- Server: ServiceNow MCP Server (`pypi:mcp-server-servicenow`) — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow.md
- Install: `npx -y pypi:mcp-server-servicenow`
- Homepage: https://github.com/jschuller/mcp-server-servicenow
- Risk category: Write (Medium risk)
- Registry record: grade F, identity unverified
- Server rate-limited: no
- Parameters: 0
- Recommended policy verdict: Rate-limited

## Example call (MCP tools/call, JSON-RPC 2.0)

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "create_ci",
    "arguments": {}
  }
}
```

## Why create_ci is rated Medium

Creating CIs in a CMDB is a reversible write operation (CIs can be modified or deleted later). It does not irreversibly destroy data (ruling out Destructive) nor move money (ruling out Financial), nor execute arbitrary code (ruling out Execute).

From the tool's own definition: "Tool name 'create_ci' indicates creation of Configuration Items (CIs) in ServiceNow CMDB. CI creation is a write operation that modifies the CMDB state."

## Use case

AI agents use create_ci to create or update resources in ServiceNow MCP Server, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your ServiceNow MCP Server environment.

## Recommended policy (PolicyLayer)

Verdict: **Rate-limited**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches ServiceNow MCP Server:

```json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "create_ci": {
      "limits": [
        {
          "counter": "create_ci_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}
```

## Other tools on ServiceNow MCP Server (18)

- `delete_record` — Destructive — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/delete-record.md
- `aggregate_records` — Read — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/aggregate-records.md
- `get_ci` — Read — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/get-ci.md
- `get_ci_relationships` — Read — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/get-ci-relationships.md
- `get_current_user` — Read — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/get-current-user.md
- `get_record` — Read — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/get-record.md
- `get_system_properties` — Read — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/get-system-properties.md
- `get_table_schema` — Read — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/get-table-schema.md
- `get_update_set` — Read — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/get-update-set.md
- `list_ci` — Read — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/list-ci.md
- `list_records` — Read — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/list-records.md
- `list_update_set_changes` — Read — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/list-update-set-changes.md
- `list_update_sets` — Read — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/list-update-sets.md
- `create_record` — Write — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/create-record.md
- `create_update_set` — Write — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/create-update-set.md
- `set_current_update_set` — Write — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/set-current-update-set.md
- `update_ci` — Write — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/update-ci.md
- `update_record` — Write — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/update-record.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

---

Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=io-github-jschuller-mcp-server-servicenow · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/io-github-jschuller-mcp-server-servicenow