# list_records

A read tool on the ServiceNow MCP Server MCP server.

Agent View of the PolicyLayer registry record for `list_records`. HTML page: https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/list-records

## Facts

- Tool: `list_records`
- Server: ServiceNow MCP Server (`pypi:mcp-server-servicenow`) — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow.md
- Install: `npx -y pypi:mcp-server-servicenow`
- Homepage: https://github.com/jschuller/mcp-server-servicenow
- Risk category: Read (Low risk)
- Registry record: grade F, identity unverified
- Server rate-limited: no
- Parameters: 0
- Recommended policy verdict: Allowed

## Example call (MCP tools/call, JSON-RPC 2.0)

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "list_records",
    "arguments": {}
  }
}
```

## Why list_records is rated Low

The tool retrieves or enumerates records from ServiceNow tables without creating, modifying, or deleting data. The lack of a description is compensated by the clear naming convention and context from sibling tools. Confidence is moderately high (0.85) because the description is empty, but the name and server context are very informative.

From the tool's own definition: "Tool name 'list_records' indicates a query/retrieval operation on ServiceNow table data. Sibling tools show patterns: 'get_record' and 'get_ci' are Read operations; 'create_*' and 'delete_record' are Write/Destructive."

## Use case

AI agents call list_records to retrieve information from ServiceNow MCP Server without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

## Recommended policy (PolicyLayer)

Verdict: **Allowed**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches ServiceNow MCP Server:

```json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "list_records": {}
  }
}
```

## Other tools on ServiceNow MCP Server (18)

- `delete_record` — Destructive — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/delete-record.md
- `aggregate_records` — Read — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/aggregate-records.md
- `get_ci` — Read — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/get-ci.md
- `get_ci_relationships` — Read — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/get-ci-relationships.md
- `get_current_user` — Read — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/get-current-user.md
- `get_record` — Read — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/get-record.md
- `get_system_properties` — Read — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/get-system-properties.md
- `get_table_schema` — Read — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/get-table-schema.md
- `get_update_set` — Read — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/get-update-set.md
- `list_ci` — Read — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/list-ci.md
- `list_update_set_changes` — Read — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/list-update-set-changes.md
- `list_update_sets` — Read — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/list-update-sets.md
- `create_ci` — Write — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/create-ci.md
- `create_record` — Write — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/create-record.md
- `create_update_set` — Write — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/create-update-set.md
- `set_current_update_set` — Write — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/set-current-update-set.md
- `update_ci` — Write — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/update-ci.md
- `update_record` — Write — https://policylayer.com/tools/io-github-jschuller-mcp-server-servicenow/update-record.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

---

Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=io-github-jschuller-mcp-server-servicenow · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/io-github-jschuller-mcp-server-servicenow