# zendesk_search

Search Zendesk with the query DSL (e.g. 'type:ticket status:open priority:urgent').

Agent View of the PolicyLayer registry record for `zendesk_search`. HTML page: https://policylayer.com/tools/io-github-malamutemayhem-unclick-mcp-server/zendesk-search

## Facts

- Tool: `zendesk_search`
- Server: UnClick (`@unclick/mcp-server`) — https://policylayer.com/tools/io-github-malamutemayhem-unclick-mcp-server.md
- Install: `npx -y @unclick/mcp-server`
- Homepage: https://github.com/malamutemayhem/unclick-agent-native-endpoints.git
- Risk category: Read (Low risk)
- Registry record: grade F, identity unverified
- Server rate-limited: no
- Parameters: 4 (4 required)
- Recommended policy verdict: Allowed

## Parameters

| Parameter | Type | Required | Description |
| --- | --- | --- | --- |
| `email` | string | yes | Agent email address |
| `query` | string | yes | Zendesk search query |
| `api_token` | string | yes | Zendesk API token |
| `subdomain` | string | yes | Zendesk subdomain (e.g. mycompany) |

Parameters from the server's own tool schema.

## Example call (MCP tools/call, JSON-RPC 2.0)

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "zendesk_search",
    "arguments": {
      "email": "<email>",
      "query": "<query>",
      "api_token": "<api_token>",
      "subdomain": "<subdomain>"
    }
  }
}
```

## Why zendesk_search is rated Low

This tool performs a search operation, which is a read-only query against Zendesk. It uses a query DSL to filter and retrieve tickets and related data but does not create, modify, delete, or execute external operations. The severity is low because search queries have minimal blast radius—they retrieve information without side effects, though information disclosure itself is a consideration in a multi-tenant system.

From the tool's own definition: "Tool name 'zendesk_search' and description 'Search Zendesk with the query DSL' indicate retrieval of existing data from Zendesk without modification or deletion."

## Use case

AI agents call zendesk_search to retrieve information from UnClick without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

## Recommended policy (PolicyLayer)

Verdict: **Allowed**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches UnClick:

```json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "zendesk_search": {}
  }
}
```

## Other tools on UnClick (1661)

- `delete_todo` — Destructive — https://policylayer.com/tools/io-github-malamutemayhem-unclick-mcp-server/delete-todo.md
- `email_delete` — Destructive — https://policylayer.com/tools/io-github-malamutemayhem-unclick-mcp-server/email-delete.md
- `file_sync_prune` — Destructive — https://policylayer.com/tools/io-github-malamutemayhem-unclick-mcp-server/file-sync-prune.md
- `pinecone_delete_vectors` — Destructive — https://policylayer.com/tools/io-github-malamutemayhem-unclick-mcp-server/pinecone-delete-vectors.md
- `telegram_manage_chat` — Destructive — https://policylayer.com/tools/io-github-malamutemayhem-unclick-mcp-server/telegram-manage-chat.md
- `upstash_redis_del` — Destructive — https://policylayer.com/tools/io-github-malamutemayhem-unclick-mcp-server/upstash-redis-del.md
- `vault_action` — Destructive — https://policylayer.com/tools/io-github-malamutemayhem-unclick-mcp-server/vault-action.md
- `vercel_delete_env` — Destructive — https://policylayer.com/tools/io-github-malamutemayhem-unclick-mcp-server/vercel-delete-env.md
- `ackermann` — Execute — https://policylayer.com/tools/io-github-malamutemayhem-unclick-mcp-server/ackermann.md
- `anthropic_create_message` — Execute — https://policylayer.com/tools/io-github-malamutemayhem-unclick-mcp-server/anthropic-create-message.md
- `avl_tree` — Execute — https://policylayer.com/tools/io-github-malamutemayhem-unclick-mcp-server/avl-tree.md
- `baby_giant_step` — Execute — https://policylayer.com/tools/io-github-malamutemayhem-unclick-mcp-server/baby-giant-step.md
- `bellman_ford` — Execute — https://policylayer.com/tools/io-github-malamutemayhem-unclick-mcp-server/bellman-ford.md
- `bezier_curve` — Execute — https://policylayer.com/tools/io-github-malamutemayhem-unclick-mcp-server/bezier-curve.md
- `bitmask_ops` — Execute — https://policylayer.com/tools/io-github-malamutemayhem-unclick-mcp-server/bitmask-ops.md
- `bitwise_calc` — Execute — https://policylayer.com/tools/io-github-malamutemayhem-unclick-mcp-server/bitwise-calc.md
- `bloom_filter` — Execute — https://policylayer.com/tools/io-github-malamutemayhem-unclick-mcp-server/bloom-filter.md
- `bluesky_action` — Execute — https://policylayer.com/tools/io-github-malamutemayhem-unclick-mcp-server/bluesky-action.md
- `burrows_wheeler` — Execute — https://policylayer.com/tools/io-github-malamutemayhem-unclick-mcp-server/burrows-wheeler.md
- `cartesian_tree` — Execute — https://policylayer.com/tools/io-github-malamutemayhem-unclick-mcp-server/cartesian-tree.md
- `chromatic_number` — Execute — https://policylayer.com/tools/io-github-malamutemayhem-unclick-mcp-server/chromatic-number.md
- `circleci_trigger_pipeline` — Execute — https://policylayer.com/tools/io-github-malamutemayhem-unclick-mcp-server/circleci-trigger-pipeline.md
- `cohere_chat` — Execute — https://policylayer.com/tools/io-github-malamutemayhem-unclick-mcp-server/cohere-chat.md
- `cohere_classify` — Execute — https://policylayer.com/tools/io-github-malamutemayhem-unclick-mcp-server/cohere-classify.md
- `cohere_generate` — Execute — https://policylayer.com/tools/io-github-malamutemayhem-unclick-mcp-server/cohere-generate.md
- `commonsensepass_check` — Execute — https://policylayer.com/tools/io-github-malamutemayhem-unclick-mcp-server/commonsensepass-check.md
- `complex_calc` — Execute — https://policylayer.com/tools/io-github-malamutemayhem-unclick-mcp-server/complex-calc.md
- `compliancepass_run` — Execute — https://policylayer.com/tools/io-github-malamutemayhem-unclick-mcp-server/compliancepass-run.md
- `convex_hull_3d` — Execute — https://policylayer.com/tools/io-github-malamutemayhem-unclick-mcp-server/convex-hull-3d.md
- `convolution` — Execute — https://policylayer.com/tools/io-github-malamutemayhem-unclick-mcp-server/convolution.md
- …and 1631 more: https://policylayer.com/tools/io-github-malamutemayhem-unclick-mcp-server.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

---

Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=io-github-malamutemayhem-unclick-mcp-server · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/io-github-malamutemayhem-unclick-mcp-server