# create_request

Create service desk request

Agent View of the PolicyLayer registry record for `create_request`. HTML page: https://policylayer.com/tools/io-github-portel-dev-ncp/create-request

## Facts

- Tool: `create_request`
- Server: Ncp (`@portel/ncp`) — https://policylayer.com/tools/io-github-portel-dev-ncp.md
- Install: `npx -y @portel/ncp`
- Homepage: https://github.com/portel-dev/ncp
- Risk category: Write (Medium risk)
- Registry record: grade F, identity unverified
- Server rate-limited: no
- Parameters: 0
- Recommended policy verdict: Rate-limited

## Example call (MCP tools/call, JSON-RPC 2.0)

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "create_request",
    "arguments": {}
  }
}
```

## Why create_request is rated Medium

This tool creates a new service desk request, which is a reversible data modification. It does not execute arbitrary code, delete data, move money, or trigger destructive operations. While creation operations can have business impact (e.g., if requests trigger external workflows), the tool itself only initiates a request object.

From the tool's own definition: "Tool name 'create_request' and description 'Create service desk request' indicate creation of a new entity in a service desk system. The verb 'Create' is a write operation that modifies data reversibly."

## Use case

AI agents use create_request to create or update resources in Ncp, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Ncp environment.

## Recommended policy (PolicyLayer)

Verdict: **Rate-limited**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches Ncp:

```json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "create_request": {
      "limits": [
        {
          "counter": "create_request_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}
```

## Other tools on Ncp (274)

- `backup` — Destructive — https://policylayer.com/tools/io-github-portel-dev-ncp/backup.md
- `bulk_delete` — Destructive — https://policylayer.com/tools/io-github-portel-dev-ncp/bulk-delete.md
- `delete` — Destructive — https://policylayer.com/tools/io-github-portel-dev-ncp/delete.md
- `delete_event` — Destructive — https://policylayer.com/tools/io-github-portel-dev-ncp/delete-event.md
- `delete_key` — Destructive — https://policylayer.com/tools/io-github-portel-dev-ncp/delete-key.md
- `delete_memory` — Destructive — https://policylayer.com/tools/io-github-portel-dev-ncp/delete-memory.md
- `purge_cache` — Destructive — https://policylayer.com/tools/io-github-portel-dev-ncp/purge-cache.md
- `remove` — Destructive — https://policylayer.com/tools/io-github-portel-dev-ncp/remove.md
- `remove_container` — Destructive — https://policylayer.com/tools/io-github-portel-dev-ncp/remove-container.md
- `write_query` — Destructive — https://policylayer.com/tools/io-github-portel-dev-ncp/write-query.md
- `apply` — Execute — https://policylayer.com/tools/io-github-portel-dev-ncp/apply.md
- `apply_manifest` — Execute — https://policylayer.com/tools/io-github-portel-dev-ncp/apply-manifest.md
- `build_image` — Execute — https://policylayer.com/tools/io-github-portel-dev-ncp/build-image.md
- `build_job` — Execute — https://policylayer.com/tools/io-github-portel-dev-ncp/build-job.md
- `bulk_operations` — Execute — https://policylayer.com/tools/io-github-portel-dev-ncp/bulk-operations.md
- `click_element` — Execute — https://policylayer.com/tools/io-github-portel-dev-ncp/click-element.md
- `clone` — Execute — https://policylayer.com/tools/io-github-portel-dev-ncp/clone.md
- `connect` — Execute — https://policylayer.com/tools/io-github-portel-dev-ncp/connect.md
- `consume` — Execute — https://policylayer.com/tools/io-github-portel-dev-ncp/consume.md
- `create_completion` — Execute — https://policylayer.com/tools/io-github-portel-dev-ncp/create-completion.md
- `create_context` — Execute — https://policylayer.com/tools/io-github-portel-dev-ncp/create-context.md
- `create_image` — Execute — https://policylayer.com/tools/io-github-portel-dev-ncp/create-image.md
- `create_prediction` — Execute — https://policylayer.com/tools/io-github-portel-dev-ncp/create-prediction.md
- `create_video` — Execute — https://policylayer.com/tools/io-github-portel-dev-ncp/create-video.md
- `deploy` — Execute — https://policylayer.com/tools/io-github-portel-dev-ncp/deploy.md
- `deploy_project` — Execute — https://policylayer.com/tools/io-github-portel-dev-ncp/deploy-project.md
- `deploy_server` — Execute — https://policylayer.com/tools/io-github-portel-dev-ncp/deploy-server.md
- `deploy_site` — Execute — https://policylayer.com/tools/io-github-portel-dev-ncp/deploy-site.md
- `exec` — Execute — https://policylayer.com/tools/io-github-portel-dev-ncp/exec.md
- `exec_async` — Execute — https://policylayer.com/tools/io-github-portel-dev-ncp/exec-async.md
- …and 244 more: https://policylayer.com/tools/io-github-portel-dev-ncp.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

---

Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=io-github-portel-dev-ncp · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/io-github-portel-dev-ncp