# calls_get_calls

A read tool on the ServiceTitan MCP Server MCP server.

Agent View of the PolicyLayer registry record for `calls_get_calls`. HTML page: https://policylayer.com/tools/jordandalton-servicetitanmcpserver/calls-get-calls

## Facts

- Tool: `calls_get_calls`
- Server: ServiceTitan MCP Server (`jordandalton/servicetitanmcpserver`) — https://policylayer.com/tools/jordandalton-servicetitanmcpserver.md
- Homepage: https://github.com/JordanDalton/ServiceTitanMcpServer
- Risk category: Read (Low risk)
- Registry record: grade F, identity unverified
- Server rate-limited: no
- Parameters: 0
- Recommended policy verdict: Allowed

## Example call (MCP tools/call, JSON-RPC 2.0)

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "calls_get_calls",
    "arguments": {}
  }
}
```

## Why calls_get_calls is rated Low

This tool retrieves call data from ServiceTitan without side effects. Medium severity is appropriate because exposure of call logs could enable reconnaissance or data exfiltration of sensitive business information (customer interactions, phone numbers, call details), but it does not permit modification, deletion, or financial transactions.

From the tool's own definition: "Tool name 'calls_get_calls' uses the 'get' verb, indicating data retrieval rather than modification or execution."

## Use case

AI agents call calls_get_calls to retrieve information from ServiceTitan MCP Server without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

## Recommended policy (PolicyLayer)

Verdict: **Allowed**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches ServiceTitan MCP Server:

```json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "calls_get_calls": {}
  }
}
```

## Other tools on ServiceTitan MCP Server (453)

- `appointments_delete` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/appointments-delete.md
- `appointments_remove_hold` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/appointments-remove-hold.md
- `bulk_tags_remove_tags` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/bulk-tags-remove-tags.md
- `categories_delete` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/categories-delete.md
- `contact_methods_DeleteContactMethod` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/contact-methods-deletecontactmethod.md
- `contacts_deletecontact` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/contacts-deletecontact.md
- `contacts_deletecontactrelationship` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/contacts-deletecontactrelationship.md
- `customers_delete_contact` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/customers-delete-contact.md
- `customers_delete_note` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/customers-delete-note.md
- `customers_delete_tag` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/customers-delete-tag.md
- `DiscountAndFees_Delete` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/discountandfees-delete.md
- `equipment_delete` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/equipment-delete.md
- `estimates_delete_item` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/estimates-delete-item.md
- `gross_pay_items_delete` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/gross-pay-items-delete.md
- `invoices_delete_invoice_item` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/invoices-delete-invoice-item.md
- `jobs_cancel` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/jobs-cancel.md
- `jobs_remove_cancellation` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/jobs-remove-cancellation.md
- `locations_delete_contact` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/locations-delete-contact.md
- `locations_delete_note` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/locations-delete-note.md
- `locations_delete_tag` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/locations-delete-tag.md
- `materials_delete` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/materials-delete.md
- `non_job_appointments_delete` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/non-job-appointments-delete.md
- `purchase_orders_cancel` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/purchase-orders-cancel.md
- `purchase_orders_markup_delete` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/purchase-orders-markup-delete.md
- `receipts_cancelreceipts` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/receipts-cancelreceipts.md
- `returns_cancel` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/returns-cancel.md
- `services_delete` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/services-delete.md
- `suppressions_remove` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/suppressions-remove.md
- `team_delete` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/team-delete.md
- `technician_shifts_bulk_delete` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/technician-shifts-bulk-delete.md
- …and 423 more: https://policylayer.com/tools/jordandalton-servicetitanmcpserver.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

---

Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=jordandalton-servicetitanmcpserver · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/jordandalton-servicetitanmcpserver