# customers_get_contact_list

A read tool on the ServiceTitan MCP Server MCP server.

Agent View of the PolicyLayer registry record for `customers_get_contact_list`. HTML page: https://policylayer.com/tools/jordandalton-servicetitanmcpserver/customers-get-contact-list

## Facts

- Tool: `customers_get_contact_list`
- Server: ServiceTitan MCP Server (`jordandalton/servicetitanmcpserver`) — https://policylayer.com/tools/jordandalton-servicetitanmcpserver.md
- Homepage: https://github.com/JordanDalton/ServiceTitanMcpServer
- Risk category: Read (Low risk)
- Registry record: grade F, identity unverified
- Server rate-limited: no
- Parameters: 0
- Recommended policy verdict: Allowed

## Example call (MCP tools/call, JSON-RPC 2.0)

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "customers_get_contact_list",
    "arguments": {}
  }
}
```

## Why customers_get_contact_list is rated Low

This tool retrieves or lists customer contact data (a read operation). The 'get' and 'list' verbs indicate data retrieval with no side effects. Despite the empty description reducing confidence slightly, the clear naming pattern in context of a CRM-like API (ServiceTitan) and sibling tools that follow similar 'get'/'get_list' patterns for retrieval confirm this is a Read category tool.

From the tool's own definition: "Tool name 'customers_get_contact_list' contains 'get' and 'list', indicating a retrieval operation. No description provided, but naming convention strongly suggests querying customer contact information without modification."

## Use case

AI agents call customers_get_contact_list to retrieve information from ServiceTitan MCP Server without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

## Recommended policy (PolicyLayer)

Verdict: **Allowed**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches ServiceTitan MCP Server:

```json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "customers_get_contact_list": {}
  }
}
```

## Other tools on ServiceTitan MCP Server (453)

- `appointments_delete` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/appointments-delete.md
- `appointments_remove_hold` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/appointments-remove-hold.md
- `bulk_tags_remove_tags` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/bulk-tags-remove-tags.md
- `categories_delete` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/categories-delete.md
- `contact_methods_DeleteContactMethod` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/contact-methods-deletecontactmethod.md
- `contacts_deletecontact` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/contacts-deletecontact.md
- `contacts_deletecontactrelationship` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/contacts-deletecontactrelationship.md
- `customers_delete_contact` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/customers-delete-contact.md
- `customers_delete_note` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/customers-delete-note.md
- `customers_delete_tag` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/customers-delete-tag.md
- `DiscountAndFees_Delete` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/discountandfees-delete.md
- `equipment_delete` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/equipment-delete.md
- `estimates_delete_item` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/estimates-delete-item.md
- `gross_pay_items_delete` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/gross-pay-items-delete.md
- `invoices_delete_invoice_item` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/invoices-delete-invoice-item.md
- `jobs_cancel` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/jobs-cancel.md
- `jobs_remove_cancellation` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/jobs-remove-cancellation.md
- `locations_delete_contact` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/locations-delete-contact.md
- `locations_delete_note` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/locations-delete-note.md
- `locations_delete_tag` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/locations-delete-tag.md
- `materials_delete` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/materials-delete.md
- `non_job_appointments_delete` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/non-job-appointments-delete.md
- `purchase_orders_cancel` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/purchase-orders-cancel.md
- `purchase_orders_markup_delete` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/purchase-orders-markup-delete.md
- `receipts_cancelreceipts` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/receipts-cancelreceipts.md
- `returns_cancel` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/returns-cancel.md
- `services_delete` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/services-delete.md
- `suppressions_remove` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/suppressions-remove.md
- `team_delete` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/team-delete.md
- `technician_shifts_bulk_delete` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/technician-shifts-bulk-delete.md
- …and 423 more: https://policylayer.com/tools/jordandalton-servicetitanmcpserver.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

---

Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=jordandalton-servicetitanmcpserver · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/jordandalton-servicetitanmcpserver