# customers_get_custom_field_types

A read tool on the ServiceTitan MCP Server MCP server.

Agent View of the PolicyLayer registry record for `customers_get_custom_field_types`. HTML page: https://policylayer.com/tools/jordandalton-servicetitanmcpserver/customers-get-custom-field-types

## Facts

- Tool: `customers_get_custom_field_types`
- Server: ServiceTitan MCP Server (`jordandalton/servicetitanmcpserver`) — https://policylayer.com/tools/jordandalton-servicetitanmcpserver.md
- Homepage: https://github.com/JordanDalton/ServiceTitanMcpServer
- Risk category: Read (Low risk)
- Registry record: grade F, identity unverified
- Server rate-limited: no
- Parameters: 0
- Recommended policy verdict: Allowed

## Example call (MCP tools/call, JSON-RPC 2.0)

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "customers_get_custom_field_types",
    "arguments": {}
  }
}
```

## Why customers_get_custom_field_types is rated Low

The 'get' verb in the tool name indicates a read operation that retrieves custom field type definitions for customers. This is a non-destructive query operation. Confidence is moderate (0.7) rather than high because the description is empty, leaving some ambiguity about exact functionality, but the naming pattern strongly aligns with read operations evident in the sibling tool set.

From the tool's own definition: "Tool name 'customers_get_custom_field_types' contains 'get', indicating data retrieval. Description is empty, but the naming convention and context of sibling tools (all read/list operations like 'activities_controllers_get', 'activity_categories_get')…"

## Use case

AI agents call customers_get_custom_field_types to retrieve information from ServiceTitan MCP Server without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

## Recommended policy (PolicyLayer)

Verdict: **Allowed**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches ServiceTitan MCP Server:

```json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "customers_get_custom_field_types": {}
  }
}
```

## Other tools on ServiceTitan MCP Server (453)

- `appointments_delete` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/appointments-delete.md
- `appointments_remove_hold` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/appointments-remove-hold.md
- `bulk_tags_remove_tags` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/bulk-tags-remove-tags.md
- `categories_delete` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/categories-delete.md
- `contact_methods_DeleteContactMethod` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/contact-methods-deletecontactmethod.md
- `contacts_deletecontact` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/contacts-deletecontact.md
- `contacts_deletecontactrelationship` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/contacts-deletecontactrelationship.md
- `customers_delete_contact` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/customers-delete-contact.md
- `customers_delete_note` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/customers-delete-note.md
- `customers_delete_tag` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/customers-delete-tag.md
- `DiscountAndFees_Delete` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/discountandfees-delete.md
- `equipment_delete` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/equipment-delete.md
- `estimates_delete_item` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/estimates-delete-item.md
- `gross_pay_items_delete` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/gross-pay-items-delete.md
- `invoices_delete_invoice_item` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/invoices-delete-invoice-item.md
- `jobs_cancel` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/jobs-cancel.md
- `jobs_remove_cancellation` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/jobs-remove-cancellation.md
- `locations_delete_contact` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/locations-delete-contact.md
- `locations_delete_note` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/locations-delete-note.md
- `locations_delete_tag` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/locations-delete-tag.md
- `materials_delete` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/materials-delete.md
- `non_job_appointments_delete` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/non-job-appointments-delete.md
- `purchase_orders_cancel` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/purchase-orders-cancel.md
- `purchase_orders_markup_delete` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/purchase-orders-markup-delete.md
- `receipts_cancelreceipts` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/receipts-cancelreceipts.md
- `returns_cancel` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/returns-cancel.md
- `services_delete` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/services-delete.md
- `suppressions_remove` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/suppressions-remove.md
- `team_delete` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/team-delete.md
- `technician_shifts_bulk_delete` — Destructive — https://policylayer.com/tools/jordandalton-servicetitanmcpserver/technician-shifts-bulk-delete.md
- …and 423 more: https://policylayer.com/tools/jordandalton-servicetitanmcpserver.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

---

Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=jordandalton-servicetitanmcpserver · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/jordandalton-servicetitanmcpserver