# servicenow_ppm

A write tool on the Servicenow Api MCP server.

Agent View of the PolicyLayer registry record for `servicenow_ppm`. HTML page: https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-ppm

## Facts

- Tool: `servicenow_ppm`
- Server: Servicenow Api (`knuckles-team/servicenow-api`) — https://policylayer.com/tools/knuckles-team-servicenow-api.md
- Homepage: https://github.com/Knuckles-Team/servicenow-api
- Risk category: Write (Medium risk)
- Registry record: grade F, identity unverified
- Server rate-limited: no
- Parameters: 0
- Recommended policy verdict: Rate-limited

## Example call (MCP tools/call, JSON-RPC 2.0)

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "servicenow_ppm",
    "arguments": {}
  }
}
```

## Why servicenow_ppm is rated Medium

ServiceNow PPM operations typically involve creating or modifying project records, portfolios, and related data structures. While the tool description is empty (lowering confidence slightly), the context of a ServiceNow management server and the PPM domain strongly suggests write operations that modify data reversibly rather than read-only queries.

From the tool's own definition: "Tool name 'servicenow_ppm' on a ServiceNow MCP server that enables 'managing incidents, CMDB, change management, and other ServiceNow operations.' PPM (Project Portfolio Management) in ServiceNow involves creating, updating, and modifying project and…"

## Use case

AI agents use servicenow_ppm to create or update resources in Servicenow Api, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Servicenow Api environment.

## Recommended policy (PolicyLayer)

Verdict: **Rate-limited**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches Servicenow Api:

```json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "servicenow_ppm": {
      "limits": [
        {
          "counter": "servicenow_ppm_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}
```

## Other tools on Servicenow Api (31)

- `servicenow_cicd` — Execute — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-cicd.md
- `servicenow_custom_api` — Execute — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-custom-api.md
- `servicenow_flows` — Execute — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-flows.md
- `servicenow_account` — Other — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-account.md
- `servicenow_application` — Other — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-application.md
- `servicenow_auth` — Other — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-auth.md
- `servicenow_batch` — Other — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-batch.md
- `servicenow_cilifecycle` — Other — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-cilifecycle.md
- `servicenow_devops` — Other — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-devops.md
- `servicenow_metricbase` — Other — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-metricbase.md
- `servicenow_plugins` — Other — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-plugins.md
- `servicenow_product_inventory` — Other — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-product-inventory.md
- `servicenow_service_qualification` — Other — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-service-qualification.md
- `servicenow_testing` — Other — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-testing.md
- `servicenow_aggregate` — Read — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-aggregate.md
- `servicenow_data_classification` — Read — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-data-classification.md
- `servicenow_activity_subscriptions` — Write — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-activity-subscriptions.md
- `servicenow_attachment` — Write — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-attachment.md
- `servicenow_change_management` — Write — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-change-management.md
- `servicenow_cmdb` — Write — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-cmdb.md
- `servicenow_email` — Write — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-email.md
- `servicenow_hr` — Write — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-hr.md
- `servicenow_import_sets` — Write — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-import-sets.md
- `servicenow_incidents` — Write — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-incidents.md
- `servicenow_ingest_incidents` — Write — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-ingest-incidents.md
- `servicenow_knowledge_management` — Write — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-knowledge-management.md
- `servicenow_problem` — Write — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-problem.md
- `servicenow_sdk` — Write — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-sdk.md
- `servicenow_source_control` — Write — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-source-control.md
- `servicenow_table_api` — Write — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-table-api.md
- …and 1 more: https://policylayer.com/tools/knuckles-team-servicenow-api.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

---

Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=knuckles-team-servicenow-api · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/knuckles-team-servicenow-api