# servicenow_update_sets

A write tool on the Servicenow Api MCP server.

Agent View of the PolicyLayer registry record for `servicenow_update_sets`. HTML page: https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-update-sets

## Facts

- Tool: `servicenow_update_sets`
- Server: Servicenow Api (`knuckles-team/servicenow-api`) — https://policylayer.com/tools/knuckles-team-servicenow-api.md
- Homepage: https://github.com/Knuckles-Team/servicenow-api
- Risk category: Write (Medium risk)
- Registry record: grade F, identity unverified
- Server rate-limited: no
- Parameters: 0
- Recommended policy verdict: Rate-limited

## Example call (MCP tools/call, JSON-RPC 2.0)

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "servicenow_update_sets",
    "arguments": {}
  }
}
```

## Why servicenow_update_sets is rated Medium

Given the tool name explicitly contains 'update', it performs reversible modifications to ServiceNow update sets—artifacts that control configuration state. While the description is empty (reducing confidence slightly), the semantic context of 'update_sets' in ServiceNow combined with this being part of a change-management-capable API server strongly suggests Write operations.

From the tool's own definition: "Tool name 'servicenow_update_sets' suggests modification of ServiceNow update sets. Update sets in ServiceNow are used to capture and deploy configuration changes across environments."

## Use case

AI agents use servicenow_update_sets to create or update resources in Servicenow Api, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Servicenow Api environment.

## Recommended policy (PolicyLayer)

Verdict: **Rate-limited**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches Servicenow Api:

```json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "servicenow_update_sets": {
      "limits": [
        {
          "counter": "servicenow_update_sets_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}
```

## Other tools on Servicenow Api (31)

- `servicenow_cicd` — Execute — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-cicd.md
- `servicenow_custom_api` — Execute — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-custom-api.md
- `servicenow_flows` — Execute — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-flows.md
- `servicenow_account` — Other — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-account.md
- `servicenow_application` — Other — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-application.md
- `servicenow_auth` — Other — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-auth.md
- `servicenow_batch` — Other — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-batch.md
- `servicenow_cilifecycle` — Other — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-cilifecycle.md
- `servicenow_devops` — Other — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-devops.md
- `servicenow_metricbase` — Other — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-metricbase.md
- `servicenow_plugins` — Other — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-plugins.md
- `servicenow_product_inventory` — Other — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-product-inventory.md
- `servicenow_service_qualification` — Other — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-service-qualification.md
- `servicenow_testing` — Other — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-testing.md
- `servicenow_aggregate` — Read — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-aggregate.md
- `servicenow_data_classification` — Read — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-data-classification.md
- `servicenow_activity_subscriptions` — Write — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-activity-subscriptions.md
- `servicenow_attachment` — Write — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-attachment.md
- `servicenow_change_management` — Write — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-change-management.md
- `servicenow_cmdb` — Write — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-cmdb.md
- `servicenow_email` — Write — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-email.md
- `servicenow_hr` — Write — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-hr.md
- `servicenow_import_sets` — Write — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-import-sets.md
- `servicenow_incidents` — Write — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-incidents.md
- `servicenow_ingest_incidents` — Write — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-ingest-incidents.md
- `servicenow_knowledge_management` — Write — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-knowledge-management.md
- `servicenow_ppm` — Write — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-ppm.md
- `servicenow_problem` — Write — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-problem.md
- `servicenow_sdk` — Write — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-sdk.md
- `servicenow_source_control` — Write — https://policylayer.com/tools/knuckles-team-servicenow-api/servicenow-source-control.md
- …and 1 more: https://policylayer.com/tools/knuckles-team-servicenow-api.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

---

Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=knuckles-team-servicenow-api · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/knuckles-team-servicenow-api