# update_user

Update a user account (requires WRITE_ENABLED=true)

Agent View of the PolicyLayer registry record for `update_user`. HTML page: https://policylayer.com/tools/nowaikit-servicenow-ai-toolkit/update-user

## Facts

- Tool: `update_user`
- Server: NowAIKit — ServiceNow AI Toolkit (`nowaikit`) — https://policylayer.com/tools/nowaikit-servicenow-ai-toolkit.md
- Install: `npx -y nowaikit`
- Homepage: https://github.com/aartiq/nowaikit
- Risk category: Write (Medium risk)
- Registry record: grade F, identity verified
- Server rate-limited: no
- Parameters: 0
- Recommended policy verdict: Rate-limited

## Example call (MCP tools/call, JSON-RPC 2.0)

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "update_user",
    "arguments": {}
  }
}
```

## Why update_user is rated Medium

This tool modifies user account information, which is reversible but affects identity and access control systems. Categorized as Write rather than Execute because it performs targeted data modification rather than triggering arbitrary operations.

From the tool's own definition: "Tool name 'update_user' combined with description 'Update a user account' indicates modification of user data. The conditional note '(requires WRITE_ENABLED=true)' confirms this is a write operation that alters existing records."

## Use case

AI agents use update_user to create or update resources in NowAIKit — ServiceNow AI Toolkit, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your NowAIKit — ServiceNow AI Toolkit environment.

## Recommended policy (PolicyLayer)

Verdict: **Rate-limited**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches NowAIKit — ServiceNow AI Toolkit:

```json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "update_user": {
      "limits": [
        {
          "counter": "update_user_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}
```

## Other tools on NowAIKit — ServiceNow AI Toolkit (409)

- `cmdb_reconcile` — Destructive — https://policylayer.com/tools/nowaikit-servicenow-ai-toolkit/cmdb-reconcile.md
- `delete_attachment` — Destructive — https://policylayer.com/tools/nowaikit-servicenow-ai-toolkit/delete-attachment.md
- `delete_record` — Destructive — https://policylayer.com/tools/nowaikit-servicenow-ai-toolkit/delete-record.md
- `delete_system_property` — Destructive — https://policylayer.com/tools/nowaikit-servicenow-ai-toolkit/delete-system-property.md
- `delete_uib_page` — Destructive — https://policylayer.com/tools/nowaikit-servicenow-ai-toolkit/delete-uib-page.md
- `remove_user_from_group` — Destructive — https://policylayer.com/tools/nowaikit-servicenow-ai-toolkit/remove-user-from-group.md
- `rollback_changes` — Destructive — https://policylayer.com/tools/nowaikit-servicenow-ai-toolkit/rollback-changes.md
- `rollback_deployment` — Destructive — https://policylayer.com/tools/nowaikit-servicenow-ai-toolkit/rollback-deployment.md
- `visualize_aggregate` — Destructive — https://policylayer.com/tools/nowaikit-servicenow-ai-toolkit/visualize-aggregate.md
- `batch_request` — Execute — https://policylayer.com/tools/nowaikit-servicenow-ai-toolkit/batch-request.md
- `categorize_incident` — Execute — https://policylayer.com/tools/nowaikit-servicenow-ai-toolkit/categorize-incident.md
- `commit_changeset` — Execute — https://policylayer.com/tools/nowaikit-servicenow-ai-toolkit/commit-changeset.md
- `create_business_rule` — Execute — https://policylayer.com/tools/nowaikit-servicenow-ai-toolkit/create-business-rule.md
- `create_flow_action` — Execute — https://policylayer.com/tools/nowaikit-servicenow-ai-toolkit/create-flow-action.md
- `create_scheduled_job` — Execute — https://policylayer.com/tools/nowaikit-servicenow-ai-toolkit/create-scheduled-job.md
- `execute_background_script` — Execute — https://policylayer.com/tools/nowaikit-servicenow-ai-toolkit/execute-background-script.md
- `execute_playbook` — Execute — https://policylayer.com/tools/nowaikit-servicenow-ai-toolkit/execute-playbook.md
- `execute_script` — Execute — https://policylayer.com/tools/nowaikit-servicenow-ai-toolkit/execute-script.md
- `fire_event` — Execute — https://policylayer.com/tools/nowaikit-servicenow-ai-toolkit/fire-event.md
- `fluent_build` — Execute — https://policylayer.com/tools/nowaikit-servicenow-ai-toolkit/fluent-build.md
- `fluent_explain` — Execute — https://policylayer.com/tools/nowaikit-servicenow-ai-toolkit/fluent-explain.md
- `fluent_init` — Execute — https://policylayer.com/tools/nowaikit-servicenow-ai-toolkit/fluent-init.md
- `fluent_validate` — Execute — https://policylayer.com/tools/nowaikit-servicenow-ai-toolkit/fluent-validate.md
- `ml_detect_anomalies` — Execute — https://policylayer.com/tools/nowaikit-servicenow-ai-toolkit/ml-detect-anomalies.md
- `ml_train_anomaly_detector` — Execute — https://policylayer.com/tools/nowaikit-servicenow-ai-toolkit/ml-train-anomaly-detector.md
- `ml_train_change_risk` — Execute — https://policylayer.com/tools/nowaikit-servicenow-ai-toolkit/ml-train-change-risk.md
- `ml_train_incident_classifier` — Execute — https://policylayer.com/tools/nowaikit-servicenow-ai-toolkit/ml-train-incident-classifier.md
- `publish_changeset` — Execute — https://policylayer.com/tools/nowaikit-servicenow-ai-toolkit/publish-changeset.md
- `run_aggregate_query` — Execute — https://policylayer.com/tools/nowaikit-servicenow-ai-toolkit/run-aggregate-query.md
- `run_atf_suite` — Execute — https://policylayer.com/tools/nowaikit-servicenow-ai-toolkit/run-atf-suite.md
- …and 379 more: https://policylayer.com/tools/nowaikit-servicenow-ai-toolkit.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

---

Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=nowaikit-servicenow-ai-toolkit · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/nowaikit-servicenow-ai-toolkit