# criar_nota_ticket

Adiciona uma nota interna a um ticket.

Agent View of the PolicyLayer registry record for `criar_nota_ticket`. HTML page: https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/criar-nota-ticket

## Facts

- Tool: `criar_nota_ticket`
- Server: MCP Officegest (`rubencodex86/officegest-api-v2-mcp`) — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp.md
- Homepage: https://github.com/rubencodex86/officegest-api-v2-mcp
- Risk category: Write (Medium risk)
- Registry record: grade F, identity unverified
- Server rate-limited: no
- Parameters: 0
- Recommended policy verdict: Rate-limited

## Example call (MCP tools/call, JSON-RPC 2.0)

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "criar_nota_ticket",
    "arguments": {}
  }
}
```

## Why criar_nota_ticket is rated Medium

This tool creates and adds new data (an internal note) to an existing ticket, which is a reversible write operation. It does not execute arbitrary code, delete data irreversibly, or involve financial transactions. The severity is medium because misuse could add unwanted internal notes that might confuse ticket handling or contain sensitive information, but the action is reversible and scoped to note addition.

From the tool's own definition: "Tool name 'criar_nota_ticket' (create note ticket) and description 'Adiciona uma nota interna a um ticket' (adds an internal note to a ticket) indicate creation/modification of data within a ticket system."

## Use case

AI agents use criar_nota_ticket to create or update resources in MCP Officegest, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your MCP Officegest environment.

## Recommended policy (PolicyLayer)

Verdict: **Rate-limited**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches MCP Officegest:

```json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "criar_nota_ticket": {
      "limits": [
        {
          "counter": "criar_nota_ticket_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}
```

## Other tools on MCP Officegest (305)

- `anular_recibo` — Destructive — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/anular-recibo.md
- `eliminar_documento_venda` — Destructive — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/eliminar-documento-venda.md
- `eliminar_draft` — Destructive — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/eliminar-draft.md
- `eliminar_fornecedor` — Destructive — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/eliminar-fornecedor.md
- `eliminar_job_falhado` — Destructive — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/eliminar-job-falhado.md
- `eliminar_marca` — Destructive — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/eliminar-marca.md
- `eliminar_modelo_etiqueta` — Destructive — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/eliminar-modelo-etiqueta.md
- `eliminar_proxy` — Destructive — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/eliminar-proxy.md
- `eliminar_sessao_profiler` — Destructive — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/eliminar-sessao-profiler.md
- `eliminar_sessoes_profiler` — Destructive — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/eliminar-sessoes-profiler.md
- `eliminar_unidade_medida` — Destructive — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/eliminar-unidade-medida.md
- `eliminar_vendedor` — Destructive — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/eliminar-vendedor.md
- `matar_job_queue` — Destructive — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/matar-job-queue.md
- `remover_linha_validacao` — Destructive — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/remover-linha-validacao.md
- `aceder_proxy` — Execute — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/aceder-proxy.md
- `aplicar_scaling` — Execute — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/aplicar-scaling.md
- `calcular_decisao_scaling` — Execute — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/calcular-decisao-scaling.md
- `comunicar_documento_at` — Execute — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/comunicar-documento-at.md
- `comunicar_documento_saft_ao` — Execute — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/comunicar-documento-saft-ao.md
- `comunicar_documentos_saft_ao` — Execute — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/comunicar-documentos-saft-ao.md
- `iniciar_sessao_profiler` — Execute — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/iniciar-sessao-profiler.md
- `parar_sessao_profiler` — Execute — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/parar-sessao-profiler.md
- `pausar_supervisor` — Execute — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/pausar-supervisor.md
- `reiniciar_supervisor` — Execute — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/reiniciar-supervisor.md
- `repetir_job_queue` — Execute — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/repetir-job-queue.md
- `repetir_submissao_saft_ao` — Execute — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/repetir-submissao-saft-ao.md
- `retomar_supervisor` — Execute — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/retomar-supervisor.md
- `sincronizar_tickets` — Execute — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/sincronizar-tickets.md
- `sincronizar_tickets_conta` — Execute — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/sincronizar-tickets-conta.md
- `comparar_sessoes_profiler` — Read — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/comparar-sessoes-profiler.md
- …and 275 more: https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

---

Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=rubencodex86-officegest-api-v2-mcp · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/rubencodex86-officegest-api-v2-mcp