# sincronizar_tickets

Procura e processa novos tickets a partir das contas de email configuradas.

Agent View of the PolicyLayer registry record for `sincronizar_tickets`. HTML page: https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/sincronizar-tickets

## Facts

- Tool: `sincronizar_tickets`
- Server: MCP Officegest (`rubencodex86/officegest-api-v2-mcp`) — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp.md
- Homepage: https://github.com/rubencodex86/officegest-api-v2-mcp
- Risk category: Execute (High risk)
- Registry record: grade F, identity unverified
- Server rate-limited: no
- Parameters: 0
- Recommended policy verdict: Rate-limited

## Example call (MCP tools/call, JSON-RPC 2.0)

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "sincronizar_tickets",
    "arguments": {}
  }
}
```

## Why sincronizar_tickets is rated High

This tool actively searches and processes new tickets from configured email accounts — it triggers an external operation (email account polling and ticket processing pipeline), not merely reading data. The 'processes' (processa) aspect implies side effects such as creating ticket records or updating state, making it Execute rather than Read.

From the tool's own definition: "Procura e processa novos tickets a partir das contas de email configuradas"

## Use case

AI agents invoke sincronizar_tickets to trigger actions in MCP Officegest. What it does depends on the arguments the agent supplies, and its effects often reach beyond the immediate call: builds kicked off, notifications sent, workflows started.

## Recommended policy (PolicyLayer)

Verdict: **Rate-limited**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches MCP Officegest:

```json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "sincronizar_tickets": {
      "limits": [
        {
          "counter": "sincronizar_tickets_rate",
          "window": "minute",
          "max": 10,
          "scope": "grant"
        }
      ]
    }
  }
}
```

## Other tools on MCP Officegest (305)

- `anular_recibo` — Destructive — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/anular-recibo.md
- `eliminar_documento_venda` — Destructive — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/eliminar-documento-venda.md
- `eliminar_draft` — Destructive — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/eliminar-draft.md
- `eliminar_fornecedor` — Destructive — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/eliminar-fornecedor.md
- `eliminar_job_falhado` — Destructive — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/eliminar-job-falhado.md
- `eliminar_marca` — Destructive — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/eliminar-marca.md
- `eliminar_modelo_etiqueta` — Destructive — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/eliminar-modelo-etiqueta.md
- `eliminar_proxy` — Destructive — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/eliminar-proxy.md
- `eliminar_sessao_profiler` — Destructive — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/eliminar-sessao-profiler.md
- `eliminar_sessoes_profiler` — Destructive — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/eliminar-sessoes-profiler.md
- `eliminar_unidade_medida` — Destructive — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/eliminar-unidade-medida.md
- `eliminar_vendedor` — Destructive — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/eliminar-vendedor.md
- `matar_job_queue` — Destructive — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/matar-job-queue.md
- `remover_linha_validacao` — Destructive — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/remover-linha-validacao.md
- `aceder_proxy` — Execute — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/aceder-proxy.md
- `aplicar_scaling` — Execute — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/aplicar-scaling.md
- `calcular_decisao_scaling` — Execute — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/calcular-decisao-scaling.md
- `comunicar_documento_at` — Execute — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/comunicar-documento-at.md
- `comunicar_documento_saft_ao` — Execute — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/comunicar-documento-saft-ao.md
- `comunicar_documentos_saft_ao` — Execute — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/comunicar-documentos-saft-ao.md
- `iniciar_sessao_profiler` — Execute — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/iniciar-sessao-profiler.md
- `parar_sessao_profiler` — Execute — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/parar-sessao-profiler.md
- `pausar_supervisor` — Execute — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/pausar-supervisor.md
- `reiniciar_supervisor` — Execute — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/reiniciar-supervisor.md
- `repetir_job_queue` — Execute — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/repetir-job-queue.md
- `repetir_submissao_saft_ao` — Execute — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/repetir-submissao-saft-ao.md
- `retomar_supervisor` — Execute — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/retomar-supervisor.md
- `sincronizar_tickets_conta` — Execute — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/sincronizar-tickets-conta.md
- `comparar_sessoes_profiler` — Read — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/comparar-sessoes-profiler.md
- `consultar_stock` — Read — https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp/consultar-stock.md
- …and 275 more: https://policylayer.com/tools/rubencodex86-officegest-api-v2-mcp.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

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Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=rubencodex86-officegest-api-v2-mcp · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/rubencodex86-officegest-api-v2-mcp