# delete_ticket

Archive or delete a ticket in Sanka by ticket id, numeric id, or external reference.

Agent View of the PolicyLayer registry record for `delete_ticket`. HTML page: https://policylayer.com/tools/sankahq-sanka-mcp/delete-ticket

## Facts

- Tool: `delete_ticket`
- Server: Sanka MCP Server (`sankahq/sanka-mcp`) — https://policylayer.com/tools/sankahq-sanka-mcp.md
- Homepage: https://github.com/sankaHQ/sanka-mcp
- Risk category: Destructive (Critical risk)
- Registry record: grade F, identity unverified
- Server rate-limited: no
- Parameters: 0
- Recommended policy verdict: Hidden

## Example call (MCP tools/call, JSON-RPC 2.0)

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "delete_ticket",
    "arguments": {}
  }
}
```

## Why delete_ticket is rated Critical

This tool performs deletion of tickets, which is an irreversible operation that destroys data. Even though 'archive' can be reversible in some systems, the explicit mention of 'delete' combined with the context of a business system (Sanka) handling tickets indicates potential permanent data loss.

From the tool's own definition: "Tool description explicitly states 'Archive or delete a ticket' - the delete operation is irreversible. The tool can remove ticket records by multiple identifiers (ticket id, numeric id, external reference), indicating broad applicability."

## Use case

AI agents call delete_ticket to permanently remove resources in Sanka MCP Server, typically in cleanup and lifecycle workflows. It does its job in a single call, and there is no undo.

## Recommended policy (PolicyLayer)

Verdict: **Hidden**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches Sanka MCP Server:

```json
{
  "version": "1",
  "default": "deny",
  "hide": [
    "delete_ticket"
  ]
}
```

## Other tools on Sanka MCP Server (348)

- `cancel_buy_request` — Destructive — https://policylayer.com/tools/sankahq-sanka-mcp/cancel-buy-request.md
- `cancel_export_job` — Destructive — https://policylayer.com/tools/sankahq-sanka-mcp/cancel-export-job.md
- `cancel_import_job` — Destructive — https://policylayer.com/tools/sankahq-sanka-mcp/cancel-import-job.md
- `cancel_workspace_invitation` — Destructive — https://policylayer.com/tools/sankahq-sanka-mcp/cancel-workspace-invitation.md
- `delete_absence` — Destructive — https://policylayer.com/tools/sankahq-sanka-mcp/delete-absence.md
- `delete_approval_rule` — Destructive — https://policylayer.com/tools/sankahq-sanka-mcp/delete-approval-rule.md
- `delete_association` — Destructive — https://policylayer.com/tools/sankahq-sanka-mcp/delete-association.md
- `delete_attendance_record` — Destructive — https://policylayer.com/tools/sankahq-sanka-mcp/delete-attendance-record.md
- `delete_bill` — Destructive — https://policylayer.com/tools/sankahq-sanka-mcp/delete-bill.md
- `delete_company` — Destructive — https://policylayer.com/tools/sankahq-sanka-mcp/delete-company.md
- `delete_contact` — Destructive — https://policylayer.com/tools/sankahq-sanka-mcp/delete-contact.md
- `delete_deal` — Destructive — https://policylayer.com/tools/sankahq-sanka-mcp/delete-deal.md
- `delete_delivery_rule` — Destructive — https://policylayer.com/tools/sankahq-sanka-mcp/delete-delivery-rule.md
- `delete_disbursement` — Destructive — https://policylayer.com/tools/sankahq-sanka-mcp/delete-disbursement.md
- `delete_disbursement_allocation` — Destructive — https://policylayer.com/tools/sankahq-sanka-mcp/delete-disbursement-allocation.md
- `delete_estimate` — Destructive — https://policylayer.com/tools/sankahq-sanka-mcp/delete-estimate.md
- `delete_expense` — Destructive — https://policylayer.com/tools/sankahq-sanka-mcp/delete-expense.md
- `delete_ferry_diagram` — Destructive — https://policylayer.com/tools/sankahq-sanka-mcp/delete-ferry-diagram.md
- `delete_ferry_todo` — Destructive — https://policylayer.com/tools/sankahq-sanka-mcp/delete-ferry-todo.md
- `delete_inventory` — Destructive — https://policylayer.com/tools/sankahq-sanka-mcp/delete-inventory.md
- `delete_inventory_transaction` — Destructive — https://policylayer.com/tools/sankahq-sanka-mcp/delete-inventory-transaction.md
- `delete_invoice` — Destructive — https://policylayer.com/tools/sankahq-sanka-mcp/delete-invoice.md
- `delete_item` — Destructive — https://policylayer.com/tools/sankahq-sanka-mcp/delete-item.md
- `delete_location` — Destructive — https://policylayer.com/tools/sankahq-sanka-mcp/delete-location.md
- `delete_lock_rule` — Destructive — https://policylayer.com/tools/sankahq-sanka-mcp/delete-lock-rule.md
- `delete_order` — Destructive — https://policylayer.com/tools/sankahq-sanka-mcp/delete-order.md
- `delete_payment` — Destructive — https://policylayer.com/tools/sankahq-sanka-mcp/delete-payment.md
- `delete_project` — Destructive — https://policylayer.com/tools/sankahq-sanka-mcp/delete-project.md
- `delete_property` — Destructive — https://policylayer.com/tools/sankahq-sanka-mcp/delete-property.md
- `delete_purchase_order` — Destructive — https://policylayer.com/tools/sankahq-sanka-mcp/delete-purchase-order.md
- …and 318 more: https://policylayer.com/tools/sankahq-sanka-mcp.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

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Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=sankahq-sanka-mcp · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/sankahq-sanka-mcp