# snow_catalog_item_manager

Create, update, or manage service catalog items

Agent View of the PolicyLayer registry record for `snow_catalog_item_manager`. HTML page: https://policylayer.com/tools/serac/snow-catalog-item-manager

## Facts

- Tool: `snow_catalog_item_manager`
- Server: Serac (`serac-labs/serac`) — https://policylayer.com/tools/serac.md
- Homepage: https://github.com/serac-labs/serac
- Risk category: Write (Medium risk)
- Registry record: grade F, identity unverified
- Server rate-limited: no
- Parameters: 0
- Recommended policy verdict: Rate-limited

## Example call (MCP tools/call, JSON-RPC 2.0)

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "snow_catalog_item_manager",
    "arguments": {}
  }
}
```

## Why snow_catalog_item_manager is rated Medium

The tool performs Create and Update operations on ServiceNow service catalog items, which are write operations that can be modified or undone later. The severity is high because service catalog items control what services are available to users and misconfiguration could disrupt service delivery or expose inappropriate services; however, these changes are not irreversible (destructive) and do not involve financial…

From the tool's own definition: "Tool description explicitly states 'Create, update, or manage service catalog items' — these are reversible write operations on a critical business system (ServiceNow catalog)."

## Use case

AI agents use snow_catalog_item_manager to create or update resources in Serac, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Serac environment.

## Recommended policy (PolicyLayer)

Verdict: **Rate-limited**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches Serac:

```json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "snow_catalog_item_manager": {
      "limits": [
        {
          "counter": "snow_catalog_item_manager_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}
```

## Other tools on Serac (431)

- `snow_cleanup_test_artifacts` — Destructive — https://policylayer.com/tools/serac/snow-cleanup-test-artifacts.md
- `snow_delete_attachment` — Destructive — https://policylayer.com/tools/serac/snow-delete-attachment.md
- `snow_inbound_email_action` — Destructive — https://policylayer.com/tools/serac/snow-inbound-email-action.md
- `snow_pa_indicator_manage` — Destructive — https://policylayer.com/tools/serac/snow-pa-indicator-manage.md
- `snow_rollback_deployment` — Destructive — https://policylayer.com/tools/serac/snow-rollback-deployment.md
- `snow_workflow_transition` — Destructive — https://policylayer.com/tools/serac/snow-workflow-transition.md
- `enterprise_tool_execute` — Execute — https://policylayer.com/tools/serac/enterprise-tool-execute.md
- `snow_auto_resolve_incident` — Execute — https://policylayer.com/tools/serac/snow-auto-resolve-incident.md
- `snow_automate_threat_response` — Execute — https://policylayer.com/tools/serac/snow-automate-threat-response.md
- `snow_batch_request` — Execute — https://policylayer.com/tools/serac/snow-batch-request.md
- `snow_change_manage` — Execute — https://policylayer.com/tools/serac/snow-change-manage.md
- `snow_cicd_deploy` — Execute — https://policylayer.com/tools/serac/snow-cicd-deploy.md
- `snow_collect_metric` — Execute — https://policylayer.com/tools/serac/snow-collect-metric.md
- `snow_confirm_script_execution` — Execute — https://policylayer.com/tools/serac/snow-confirm-script-execution.md
- `snow_convert_es6_to_es5` — Execute — https://policylayer.com/tools/serac/snow-convert-es6-to-es5.md
- `snow_convert_to_es5` — Execute — https://policylayer.com/tools/serac/snow-convert-to-es5.md
- `snow_create_mobile_action` — Execute — https://policylayer.com/tools/serac/snow-create-mobile-action.md
- `snow_create_vulnerability_scan` — Execute — https://policylayer.com/tools/serac/snow-create-vulnerability-scan.md
- `snow_custom_api` — Execute — https://policylayer.com/tools/serac/snow-custom-api.md
- `snow_elevate_role` — Execute — https://policylayer.com/tools/serac/snow-elevate-role.md
- `snow_employee_offboarding` — Execute — https://policylayer.com/tools/serac/snow-employee-offboarding.md
- `snow_employee_onboarding` — Execute — https://policylayer.com/tools/serac/snow-employee-onboarding.md
- `snow_execute_atf_test` — Execute — https://policylayer.com/tools/serac/snow-execute-atf-test.md
- `snow_execute_script` — Execute — https://policylayer.com/tools/serac/snow-execute-script.md
- `snow_execute_security_playbook` — Execute — https://policylayer.com/tools/serac/snow-execute-security-playbook.md
- `snow_execute_transform` — Execute — https://policylayer.com/tools/serac/snow-execute-transform.md
- `snow_fluent_build` — Execute — https://policylayer.com/tools/serac/snow-fluent-build.md
- `snow_fluent_install` — Execute — https://policylayer.com/tools/serac/snow-fluent-install.md
- `snow_fluent_transform` — Execute — https://policylayer.com/tools/serac/snow-fluent-transform.md
- `snow_github_deploy` — Execute — https://policylayer.com/tools/serac/snow-github-deploy.md
- …and 401 more: https://policylayer.com/tools/serac.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

---

Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=serac · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/serac