# create_devops_change

Create a change request linked to a DevOps deployment for change governance. [Write]

Agent View of the PolicyLayer registry record for `create_devops_change`. HTML page: https://policylayer.com/tools/servicenow-mcp-server/create-devops-change

## Facts

- Tool: `create_devops_change`
- Server: ServiceNow MCP Server (`@aartiq/servicenow-mcp`) — https://policylayer.com/tools/servicenow-mcp-server.md
- Install: `npx -y @aartiq/servicenow-mcp`
- Homepage: https://github.com/aartiq/servicenow-mcp
- Risk category: Write (Medium risk)
- Registry record: grade F, identity verified
- Server rate-limited: no
- Parameters: 0
- Recommended policy verdict: Rate-limited

## Example call (MCP tools/call, JSON-RPC 2.0)

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "create_devops_change",
    "arguments": {}
  }
}
```

## Why create_devops_change is rated Medium

This tool creates a new change request in ServiceNow, which is a reversible Write operation. However, it has high severity because creating change requests in DevOps contexts can trigger downstream deployment processes, alter change governance records, and affect system operations.

From the tool's own definition: "Tool name 'create_devops_change' and description explicitly states 'Create a change request' which modifies data by adding a new record to the ServiceNow instance. The description tags it **[Write]**."

## Use case

AI agents use create_devops_change to create or update resources in ServiceNow MCP Server, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your ServiceNow MCP Server environment.

## Recommended policy (PolicyLayer)

Verdict: **Rate-limited**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches ServiceNow MCP Server:

```json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "create_devops_change": {
      "limits": [
        {
          "counter": "create_devops_change_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}
```

## Other tools on ServiceNow MCP Server (364)

- `delete_attachment` — Destructive — https://policylayer.com/tools/servicenow-mcp-server/delete-attachment.md
- `delete_system_property` — Destructive — https://policylayer.com/tools/servicenow-mcp-server/delete-system-property.md
- `delete_uib_page` — Destructive — https://policylayer.com/tools/servicenow-mcp-server/delete-uib-page.md
- `remove_user_from_group` — Destructive — https://policylayer.com/tools/servicenow-mcp-server/remove-user-from-group.md
- `rollback_deployment` — Destructive — https://policylayer.com/tools/servicenow-mcp-server/rollback-deployment.md
- `commit_changeset` — Execute — https://policylayer.com/tools/servicenow-mcp-server/commit-changeset.md
- `create_business_rule` — Execute — https://policylayer.com/tools/servicenow-mcp-server/create-business-rule.md
- `create_flow_action` — Execute — https://policylayer.com/tools/servicenow-mcp-server/create-flow-action.md
- `create_scheduled_job` — Execute — https://policylayer.com/tools/servicenow-mcp-server/create-scheduled-job.md
- `create_script_include` — Execute — https://policylayer.com/tools/servicenow-mcp-server/create-script-include.md
- `create_ui_action` — Execute — https://policylayer.com/tools/servicenow-mcp-server/create-ui-action.md
- `execute_background_script` — Execute — https://policylayer.com/tools/servicenow-mcp-server/execute-background-script.md
- `fire_event` — Execute — https://policylayer.com/tools/servicenow-mcp-server/fire-event.md
- `ml_detect_anomalies` — Execute — https://policylayer.com/tools/servicenow-mcp-server/ml-detect-anomalies.md
- `ml_train_anomaly_detector` — Execute — https://policylayer.com/tools/servicenow-mcp-server/ml-train-anomaly-detector.md
- `ml_train_change_risk` — Execute — https://policylayer.com/tools/servicenow-mcp-server/ml-train-change-risk.md
- `ml_train_incident_classifier` — Execute — https://policylayer.com/tools/servicenow-mcp-server/ml-train-incident-classifier.md
- `publish_changeset` — Execute — https://policylayer.com/tools/servicenow-mcp-server/publish-changeset.md
- `run_aggregate_query` — Execute — https://policylayer.com/tools/servicenow-mcp-server/run-aggregate-query.md
- `run_atf_suite` — Execute — https://policylayer.com/tools/servicenow-mcp-server/run-atf-suite.md
- `run_atf_test` — Execute — https://policylayer.com/tools/servicenow-mcp-server/run-atf-test.md
- `run_discovery_scan` — Execute — https://policylayer.com/tools/servicenow-mcp-server/run-discovery-scan.md
- `run_security_playbook` — Execute — https://policylayer.com/tools/servicenow-mcp-server/run-security-playbook.md
- `run_transform_map` — Execute — https://policylayer.com/tools/servicenow-mcp-server/run-transform-map.md
- `scan_vulnerabilities` — Execute — https://policylayer.com/tools/servicenow-mcp-server/scan-vulnerabilities.md
- `switch_update_set` — Execute — https://policylayer.com/tools/servicenow-mcp-server/switch-update-set.md
- `test_flow` — Execute — https://policylayer.com/tools/servicenow-mcp-server/test-flow.md
- `trigger_agentic_playbook` — Execute — https://policylayer.com/tools/servicenow-mcp-server/trigger-agentic-playbook.md
- `trigger_flow` — Execute — https://policylayer.com/tools/servicenow-mcp-server/trigger-flow.md
- `trigger_scheduled_job` — Execute — https://policylayer.com/tools/servicenow-mcp-server/trigger-scheduled-job.md
- …and 334 more: https://policylayer.com/tools/servicenow-mcp-server.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

---

Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=servicenow-mcp-server · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/servicenow-mcp-server