# create_hr_task

Create a task within an HR case (requires WRITE_ENABLED=true)

Agent View of the PolicyLayer registry record for `create_hr_task`. HTML page: https://policylayer.com/tools/servicenow-mcp-server/create-hr-task

## Facts

- Tool: `create_hr_task`
- Server: ServiceNow MCP Server (`@aartiq/servicenow-mcp`) — https://policylayer.com/tools/servicenow-mcp-server.md
- Install: `npx -y @aartiq/servicenow-mcp`
- Homepage: https://github.com/aartiq/servicenow-mcp
- Risk category: Write (Medium risk)
- Registry record: grade F, identity verified
- Server rate-limited: no
- Parameters: 0
- Recommended policy verdict: Rate-limited

## Example call (MCP tools/call, JSON-RPC 2.0)

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "create_hr_task",
    "arguments": {}
  }
}
```

## Why create_hr_task is rated Medium

This tool creates new task records within HR cases, which is a reversible write operation that modifies HR system state. It does not delete data (not Destructive), execute arbitrary code (not Execute), involve financial transactions (not Financial), or merely read data (not Read).

From the tool's own definition: "Tool name and description: 'Create a task within an HR case' with explicit requirement for WRITE_ENABLED=true indicates data creation/modification capability."

## Use case

AI agents use create_hr_task to create or update resources in ServiceNow MCP Server, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your ServiceNow MCP Server environment.

## Recommended policy (PolicyLayer)

Verdict: **Rate-limited**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches ServiceNow MCP Server:

```json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "create_hr_task": {
      "limits": [
        {
          "counter": "create_hr_task_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}
```

## Other tools on ServiceNow MCP Server (364)

- `delete_attachment` — Destructive — https://policylayer.com/tools/servicenow-mcp-server/delete-attachment.md
- `delete_system_property` — Destructive — https://policylayer.com/tools/servicenow-mcp-server/delete-system-property.md
- `delete_uib_page` — Destructive — https://policylayer.com/tools/servicenow-mcp-server/delete-uib-page.md
- `remove_user_from_group` — Destructive — https://policylayer.com/tools/servicenow-mcp-server/remove-user-from-group.md
- `rollback_deployment` — Destructive — https://policylayer.com/tools/servicenow-mcp-server/rollback-deployment.md
- `commit_changeset` — Execute — https://policylayer.com/tools/servicenow-mcp-server/commit-changeset.md
- `create_business_rule` — Execute — https://policylayer.com/tools/servicenow-mcp-server/create-business-rule.md
- `create_flow_action` — Execute — https://policylayer.com/tools/servicenow-mcp-server/create-flow-action.md
- `create_scheduled_job` — Execute — https://policylayer.com/tools/servicenow-mcp-server/create-scheduled-job.md
- `create_script_include` — Execute — https://policylayer.com/tools/servicenow-mcp-server/create-script-include.md
- `create_ui_action` — Execute — https://policylayer.com/tools/servicenow-mcp-server/create-ui-action.md
- `execute_background_script` — Execute — https://policylayer.com/tools/servicenow-mcp-server/execute-background-script.md
- `fire_event` — Execute — https://policylayer.com/tools/servicenow-mcp-server/fire-event.md
- `ml_detect_anomalies` — Execute — https://policylayer.com/tools/servicenow-mcp-server/ml-detect-anomalies.md
- `ml_train_anomaly_detector` — Execute — https://policylayer.com/tools/servicenow-mcp-server/ml-train-anomaly-detector.md
- `ml_train_change_risk` — Execute — https://policylayer.com/tools/servicenow-mcp-server/ml-train-change-risk.md
- `ml_train_incident_classifier` — Execute — https://policylayer.com/tools/servicenow-mcp-server/ml-train-incident-classifier.md
- `publish_changeset` — Execute — https://policylayer.com/tools/servicenow-mcp-server/publish-changeset.md
- `run_aggregate_query` — Execute — https://policylayer.com/tools/servicenow-mcp-server/run-aggregate-query.md
- `run_atf_suite` — Execute — https://policylayer.com/tools/servicenow-mcp-server/run-atf-suite.md
- `run_atf_test` — Execute — https://policylayer.com/tools/servicenow-mcp-server/run-atf-test.md
- `run_discovery_scan` — Execute — https://policylayer.com/tools/servicenow-mcp-server/run-discovery-scan.md
- `run_security_playbook` — Execute — https://policylayer.com/tools/servicenow-mcp-server/run-security-playbook.md
- `run_transform_map` — Execute — https://policylayer.com/tools/servicenow-mcp-server/run-transform-map.md
- `scan_vulnerabilities` — Execute — https://policylayer.com/tools/servicenow-mcp-server/scan-vulnerabilities.md
- `switch_update_set` — Execute — https://policylayer.com/tools/servicenow-mcp-server/switch-update-set.md
- `test_flow` — Execute — https://policylayer.com/tools/servicenow-mcp-server/test-flow.md
- `trigger_agentic_playbook` — Execute — https://policylayer.com/tools/servicenow-mcp-server/trigger-agentic-playbook.md
- `trigger_flow` — Execute — https://policylayer.com/tools/servicenow-mcp-server/trigger-flow.md
- `trigger_scheduled_job` — Execute — https://policylayer.com/tools/servicenow-mcp-server/trigger-scheduled-job.md
- …and 334 more: https://policylayer.com/tools/servicenow-mcp-server.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

---

Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=servicenow-mcp-server · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/servicenow-mcp-server