# search_servicenow_docs Search the official ServiceNow product documentation (servicenow.com/docs) — API references Agent View of the PolicyLayer registry record for `search_servicenow_docs`. HTML page: https://policylayer.com/tools/servicenow-mcp-server/search-servicenow-docs ## Facts - Tool: `search_servicenow_docs` - Server: ServiceNow MCP Server (`@aartiq/servicenow-mcp`) — https://policylayer.com/tools/servicenow-mcp-server.md - Install: `npx -y @aartiq/servicenow-mcp` - Homepage: https://github.com/aartiq/servicenow-mcp - Risk category: Read (Low risk) - Registry record: grade F, identity verified - Server rate-limited: no - Parameters: 0 - Recommended policy verdict: Allowed ## Example call (MCP tools/call, JSON-RPC 2.0) ```json { "jsonrpc": "2.0", "id": 1, "method": "tools/call", "params": { "name": "search_servicenow_docs", "arguments": {} } } ``` ## Why search_servicenow_docs is rated Low This tool performs a search query against ServiceNow's public documentation API references. It retrieves information only and has no capability to modify, delete, or execute operations. The blast radius of misuse is minimal—an agent could spam searches or retrieve sensitive API details, but cannot act on that information directly through this tool alone. From the tool's own definition: "Tool name 'search_servicenow_docs' and description 'Search the official ServiceNow product documentation' indicates retrieval of documentation without side effects." ## Use case AI agents call search_servicenow_docs to retrieve information from ServiceNow MCP Server without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere. ## Recommended policy (PolicyLayer) Verdict: **Allowed**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches ServiceNow MCP Server: ```json { "version": "1", "default": "deny", "tools": { "search_servicenow_docs": {} } } ``` ## Other tools on ServiceNow MCP Server (414) - `cmdb_reconcile` — Destructive — https://policylayer.com/tools/servicenow-mcp-server/cmdb-reconcile.md - `delete_attachment` — Destructive — https://policylayer.com/tools/servicenow-mcp-server/delete-attachment.md - `delete_record` — Destructive — https://policylayer.com/tools/servicenow-mcp-server/delete-record.md - `delete_system_property` — Destructive — https://policylayer.com/tools/servicenow-mcp-server/delete-system-property.md - `delete_uib_page` — Destructive — https://policylayer.com/tools/servicenow-mcp-server/delete-uib-page.md - `remove_user_from_group` — Destructive — https://policylayer.com/tools/servicenow-mcp-server/remove-user-from-group.md - `rollback_changes` — Destructive — https://policylayer.com/tools/servicenow-mcp-server/rollback-changes.md - `rollback_deployment` — Destructive — https://policylayer.com/tools/servicenow-mcp-server/rollback-deployment.md - `batch_request` — Execute — https://policylayer.com/tools/servicenow-mcp-server/batch-request.md - `categorize_incident` — Execute — https://policylayer.com/tools/servicenow-mcp-server/categorize-incident.md - `commit_changeset` — Execute — https://policylayer.com/tools/servicenow-mcp-server/commit-changeset.md - `create_business_rule` — Execute — https://policylayer.com/tools/servicenow-mcp-server/create-business-rule.md - `create_flow_action` — Execute — https://policylayer.com/tools/servicenow-mcp-server/create-flow-action.md - `create_scheduled_job` — Execute — https://policylayer.com/tools/servicenow-mcp-server/create-scheduled-job.md - `create_script_include` — Execute — https://policylayer.com/tools/servicenow-mcp-server/create-script-include.md - `create_ui_action` — Execute — https://policylayer.com/tools/servicenow-mcp-server/create-ui-action.md - `execute_background_script` — Execute — https://policylayer.com/tools/servicenow-mcp-server/execute-background-script.md - `execute_playbook` — Execute — https://policylayer.com/tools/servicenow-mcp-server/execute-playbook.md - `execute_script` — Execute — https://policylayer.com/tools/servicenow-mcp-server/execute-script.md - `fire_event` — Execute — https://policylayer.com/tools/servicenow-mcp-server/fire-event.md - `fluent_build` — Execute — https://policylayer.com/tools/servicenow-mcp-server/fluent-build.md - `fluent_explain` — Execute — https://policylayer.com/tools/servicenow-mcp-server/fluent-explain.md - `fluent_init` — Execute — https://policylayer.com/tools/servicenow-mcp-server/fluent-init.md - `fluent_validate` — Execute — https://policylayer.com/tools/servicenow-mcp-server/fluent-validate.md - `ml_detect_anomalies` — Execute — https://policylayer.com/tools/servicenow-mcp-server/ml-detect-anomalies.md - `ml_train_anomaly_detector` — Execute — https://policylayer.com/tools/servicenow-mcp-server/ml-train-anomaly-detector.md - `ml_train_change_risk` — Execute — https://policylayer.com/tools/servicenow-mcp-server/ml-train-change-risk.md - `ml_train_incident_classifier` — Execute — https://policylayer.com/tools/servicenow-mcp-server/ml-train-incident-classifier.md - `publish_changeset` — Execute — https://policylayer.com/tools/servicenow-mcp-server/publish-changeset.md - `run_aggregate_query` — Execute — https://policylayer.com/tools/servicenow-mcp-server/run-aggregate-query.md - …and 384 more: https://policylayer.com/tools/servicenow-mcp-server.md ## For agents This record is a snapshot. Live verdicts and the full registry: - Check every server in your MCP config at once: `npx -y policylayer stack` - Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md) - Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events` --- Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=servicenow-mcp-server · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/servicenow-mcp-server