# pagerduty_resolve_incident

Resolve a PagerDuty incident.

Agent View of the PolicyLayer registry record for `pagerduty_resolve_incident`. HTML page: https://policylayer.com/tools/shriram-vasudevan-integrations-mcp/pagerduty-resolve-incident

## Facts

- Tool: `pagerduty_resolve_incident`
- Server: Integrations MCP (`shriram-vasudevan/integrations-mcp`) — https://policylayer.com/tools/shriram-vasudevan-integrations-mcp.md
- Homepage: https://github.com/Shriram-Vasudevan/integrations-mcp
- Risk category: Write (Medium risk)
- Registry record: grade F, identity unverified
- Server rate-limited: no
- Parameters: 0
- Recommended policy verdict: Rate-limited

## Example call (MCP tools/call, JSON-RPC 2.0)

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "pagerduty_resolve_incident",
    "arguments": {}
  }
}
```

## Why pagerduty_resolve_incident is rated Medium

This tool creates or modifies data reversibly by changing an incident's status. The action is not destructive (the incident record is not deleted), not financial, and not code execution. However, it has high severity because resolving incidents can affect alerting chains, on-call scheduling, and incident response workflows.

From the tool's own definition: "Tool name 'pagerduty_resolve_incident' and description 'Resolve a PagerDuty incident' indicate the tool modifies the state of an incident by transitioning it from unresolved to resolved status."

## Use case

AI agents use pagerduty_resolve_incident to create or update resources in Integrations MCP, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Integrations MCP environment.

## Recommended policy (PolicyLayer)

Verdict: **Rate-limited**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches Integrations MCP:

```json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "pagerduty_resolve_incident": {
      "limits": [
        {
          "counter": "pagerduty_resolve_incident_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}
```

## Other tools on Integrations MCP (419)

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- `calendly_cancel_event` — Destructive — https://policylayer.com/tools/shriram-vasudevan-integrations-mcp/calendly-cancel-event.md
- `calendly_remove_invitee` — Destructive — https://policylayer.com/tools/shriram-vasudevan-integrations-mcp/calendly-remove-invitee.md
- `cloudflare_delete_dns_record` — Destructive — https://policylayer.com/tools/shriram-vasudevan-integrations-mcp/cloudflare-delete-dns-record.md
- `cloudflare_purge_cache` — Destructive — https://policylayer.com/tools/shriram-vasudevan-integrations-mcp/cloudflare-purge-cache.md
- `gcal_delete_event` — Destructive — https://policylayer.com/tools/shriram-vasudevan-integrations-mcp/gcal-delete-event.md
- `okta_deactivate_user` — Destructive — https://policylayer.com/tools/shriram-vasudevan-integrations-mcp/okta-deactivate-user.md
- `s3_delete_object` — Destructive — https://policylayer.com/tools/shriram-vasudevan-integrations-mcp/s3-delete-object.md
- `salesforce_delete_record` — Destructive — https://policylayer.com/tools/shriram-vasudevan-integrations-mcp/salesforce-delete-record.md
- `supabase_delete_user` — Destructive — https://policylayer.com/tools/shriram-vasudevan-integrations-mcp/supabase-delete-user.md
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- `sendgrid_send_email` — Execute — https://policylayer.com/tools/shriram-vasudevan-integrations-mcp/sendgrid-send-email.md
- `snowflake_execute_query` — Execute — https://policylayer.com/tools/shriram-vasudevan-integrations-mcp/snowflake-execute-query.md
- `supabase_execute_sql` — Execute — https://policylayer.com/tools/shriram-vasudevan-integrations-mcp/supabase-execute-sql.md
- `twilio_make_call` — Execute — https://policylayer.com/tools/shriram-vasudevan-integrations-mcp/twilio-make-call.md
- `twilio_send_sms` — Execute — https://policylayer.com/tools/shriram-vasudevan-integrations-mcp/twilio-send-sms.md
- `vercel_create_deployment` — Execute — https://policylayer.com/tools/shriram-vasudevan-integrations-mcp/vercel-create-deployment.md
- `stripe_create_payment_intent` — Financial — https://policylayer.com/tools/shriram-vasudevan-integrations-mcp/stripe-create-payment-intent.md
- `author` — Other — https://policylayer.com/tools/shriram-vasudevan-integrations-mcp/author.md
- `generate_password` — Other — https://policylayer.com/tools/shriram-vasudevan-integrations-mcp/generate-password.md
- `generate_users` — Other — https://policylayer.com/tools/shriram-vasudevan-integrations-mcp/generate-users.md
- `airtable_get_record` — Read — https://policylayer.com/tools/shriram-vasudevan-integrations-mcp/airtable-get-record.md
- `airtable_list_bases` — Read — https://policylayer.com/tools/shriram-vasudevan-integrations-mcp/airtable-list-bases.md
- `airtable_list_records` — Read — https://policylayer.com/tools/shriram-vasudevan-integrations-mcp/airtable-list-records.md
- `airtable_list_tables` — Read — https://policylayer.com/tools/shriram-vasudevan-integrations-mcp/airtable-list-tables.md
- …and 389 more: https://policylayer.com/tools/shriram-vasudevan-integrations-mcp.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

---

Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=shriram-vasudevan-integrations-mcp · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/shriram-vasudevan-integrations-mcp