# close_ticket

Close a support ticket

Agent View of the PolicyLayer registry record for `close_ticket`. HTML page: https://policylayer.com/tools/takashito-linode-mcp-server/close-ticket

## Facts

- Tool: `close_ticket`
- Server: Linode MCP Server (`takashito/linode-mcp-server`) — https://policylayer.com/tools/takashito-linode-mcp-server.md
- Homepage: https://github.com/takashito/linode-mcp-server
- Risk category: Write (Medium risk)
- Registry record: grade F, identity unverified
- Server rate-limited: no
- Parameters: 0
- Recommended policy verdict: Rate-limited

## Example call (MCP tools/call, JSON-RPC 2.0)

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "close_ticket",
    "arguments": {}
  }
}
```

## Why close_ticket is rated Medium

Closing a support ticket is a reversible write operation that changes data state but does not permanently delete records or execute arbitrary code. The ticket can be reopened if needed. This is less severe than Destructive (irreversible deletion) or Execute (arbitrary command execution), but more severe than Read operations.

From the tool's own definition: "Tool name 'close_ticket' and description 'Close a support ticket' indicate a state-changing operation that modifies ticket status from open to closed."

## Use case

AI agents use close_ticket to create or update resources in Linode MCP Server, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Linode MCP Server environment.

## Recommended policy (PolicyLayer)

Verdict: **Rate-limited**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches Linode MCP Server:

```json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "close_ticket": {
      "limits": [
        {
          "counter": "close_ticket_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}
```

## Other tools on Linode MCP Server (415)

- `cancel_account` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/cancel-account.md
- `cancel_backups` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/cancel-backups.md
- `cancel_object_storage` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/cancel-object-storage.md
- `delete_alert_definition` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-alert-definition.md
- `delete_api_token` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-api-token.md
- `delete_config_interface` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-config-interface.md
- `delete_domain` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-domain.md
- `delete_domain_record` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-domain-record.md
- `delete_firewall` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-firewall.md
- `delete_firewall_device` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-firewall-device.md
- `delete_image` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-image.md
- `delete_image_sharegroup` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-image-sharegroup.md
- `delete_instance` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-instance.md
- `delete_instance_config` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-instance-config.md
- `delete_instance_disk` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-instance-disk.md
- `delete_ipv4_address` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-ipv4-address.md
- `delete_ipv6_range` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-ipv6-range.md
- `delete_kubernetes_cluster` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-kubernetes-cluster.md
- `delete_kubernetes_control_plane_acl` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-kubernetes-control-plane-acl.md
- `delete_kubernetes_kubeconfig` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-kubernetes-kubeconfig.md
- `delete_kubernetes_node` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-kubernetes-node.md
- `delete_kubernetes_node_pool` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-kubernetes-node-pool.md
- `delete_kubernetes_service_token` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-kubernetes-service-token.md
- `delete_linode_interface` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-linode-interface.md
- `delete_log_destination` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-log-destination.md
- `delete_log_stream` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-log-stream.md
- `delete_longview_client` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-longview-client.md
- `delete_mysql_instance` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-mysql-instance.md
- `delete_nodebalancer` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-nodebalancer.md
- `delete_notification_channel` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-notification-channel.md
- …and 385 more: https://policylayer.com/tools/takashito-linode-mcp-server.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

---

Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=takashito-linode-mcp-server · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/takashito-linode-mcp-server