# get_ticket

Get details of a specific support ticket

Agent View of the PolicyLayer registry record for `get_ticket`. HTML page: https://policylayer.com/tools/takashito-linode-mcp-server/get-ticket

## Facts

- Tool: `get_ticket`
- Server: Linode MCP Server (`takashito/linode-mcp-server`) — https://policylayer.com/tools/takashito-linode-mcp-server.md
- Homepage: https://github.com/takashito/linode-mcp-server
- Risk category: Read (Low risk)
- Registry record: grade F, identity unverified
- Server rate-limited: no
- Parameters: 0
- Recommended policy verdict: Allowed

## Example call (MCP tools/call, JSON-RPC 2.0)

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_ticket",
    "arguments": {}
  }
}
```

## Why get_ticket is rated Low

This tool retrieves existing support ticket details without creating, modifying, deleting, or executing any operations. It is a read-only query operation with minimal blast radius if misused by an AI agent, as it can only expose information the user already has access to in their Linode account.

From the tool's own definition: "Tool name 'get_ticket' and description 'Get details of a specific support ticket' indicate retrieval of support ticket information with no modification or deletion of data."

## Use case

AI agents call get_ticket to retrieve information from Linode MCP Server without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

## Recommended policy (PolicyLayer)

Verdict: **Allowed**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches Linode MCP Server:

```json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "get_ticket": {}
  }
}
```

## Other tools on Linode MCP Server (415)

- `cancel_account` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/cancel-account.md
- `cancel_backups` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/cancel-backups.md
- `cancel_object_storage` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/cancel-object-storage.md
- `delete_alert_definition` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-alert-definition.md
- `delete_api_token` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-api-token.md
- `delete_config_interface` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-config-interface.md
- `delete_domain` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-domain.md
- `delete_domain_record` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-domain-record.md
- `delete_firewall` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-firewall.md
- `delete_firewall_device` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-firewall-device.md
- `delete_image` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-image.md
- `delete_image_sharegroup` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-image-sharegroup.md
- `delete_instance` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-instance.md
- `delete_instance_config` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-instance-config.md
- `delete_instance_disk` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-instance-disk.md
- `delete_ipv4_address` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-ipv4-address.md
- `delete_ipv6_range` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-ipv6-range.md
- `delete_kubernetes_cluster` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-kubernetes-cluster.md
- `delete_kubernetes_control_plane_acl` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-kubernetes-control-plane-acl.md
- `delete_kubernetes_kubeconfig` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-kubernetes-kubeconfig.md
- `delete_kubernetes_node` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-kubernetes-node.md
- `delete_kubernetes_node_pool` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-kubernetes-node-pool.md
- `delete_kubernetes_service_token` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-kubernetes-service-token.md
- `delete_linode_interface` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-linode-interface.md
- `delete_log_destination` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-log-destination.md
- `delete_log_stream` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-log-stream.md
- `delete_longview_client` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-longview-client.md
- `delete_mysql_instance` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-mysql-instance.md
- `delete_nodebalancer` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-nodebalancer.md
- `delete_notification_channel` — Destructive — https://policylayer.com/tools/takashito-linode-mcp-server/delete-notification-channel.md
- …and 385 more: https://policylayer.com/tools/takashito-linode-mcp-server.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

---

Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=takashito-linode-mcp-server · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/takashito-linode-mcp-server