# ServiceNow-MCP MCP server

Agent View of the PolicyLayer registry record for ServiceNow-MCP: identity, probed posture, risk grade, and all 495 tools classified. HTML page: https://policylayer.com/tools/tedorigawa001-servicenow-mcp

## Facts

- Server id: `tedorigawa001/servicenow-mcp`
- Homepage: https://github.com/tedorigawa001/ServiceNow-MCP
- Registry record: grade F, identity unverified
- Lifecycle: active
- Rate-limited: no
- Tools: 495
- Tool categories present: Destructive, Execute, Read, Write
- Tags: tedorigawa001 servicenow mcp, admin, automation
- Record last modified: 2026-08-19T14:35:19.594Z

## Tools (495)

| Tool | Category | Risk | Record |
| --- | --- | --- | --- |
| `cancel_request` | Destructive | Critical | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/cancel-request.md |
| `delete_attachment` | Destructive | Critical | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/delete-attachment.md |
| `delete_system_property` | Destructive | Critical | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/delete-system-property.md |
| `delete_uib_page` | Destructive | Critical | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/delete-uib-page.md |
| `remove_user_from_group` | Destructive | Critical | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/remove-user-from-group.md |
| `restore_archived_record` | Destructive | Critical | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/restore-archived-record.md |
| `rollback_deployment` | Destructive | Critical | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/rollback-deployment.md |
| `set_cleanup_rule_active` | Destructive | Critical | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/set-cleanup-rule-active.md |
| `set_destroy_rule_active` | Destructive | Critical | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/set-destroy-rule-active.md |
| `commit_changeset` | Execute | High | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/commit-changeset.md |
| `create_business_rule` | Execute | High | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-business-rule.md |
| `create_client_script` | Execute | High | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-client-script.md |
| `create_flow_action` | Execute | High | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-flow-action.md |
| `create_scheduled_job` | Execute | High | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-scheduled-job.md |
| `create_script_include` | Execute | High | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-script-include.md |
| `execute_background_script` | Execute | High | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/execute-background-script.md |
| `fire_event` | Execute | High | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/fire-event.md |
| `ml_detect_anomalies` | Execute | High | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/ml-detect-anomalies.md |
| `ml_train_anomaly_detector` | Execute | High | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/ml-train-anomaly-detector.md |
| `ml_train_change_risk` | Execute | High | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/ml-train-change-risk.md |
| `ml_train_incident_classifier` | Execute | High | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/ml-train-incident-classifier.md |
| `publish_changeset` | Execute | High | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/publish-changeset.md |
| `run_aggregate_query` | Execute | High | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/run-aggregate-query.md |
| `run_atf_suite` | Execute | High | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/run-atf-suite.md |
| `run_atf_test` | Execute | High | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/run-atf-test.md |
| `run_discovery_scan` | Execute | High | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/run-discovery-scan.md |
| `run_security_playbook` | Execute | High | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/run-security-playbook.md |
| `run_transform_map` | Execute | High | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/run-transform-map.md |
| `scan_vulnerabilities` | Execute | High | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/scan-vulnerabilities.md |
| `smart_query` | Execute | High | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/smart-query.md |
| `switch_update_set` | Execute | High | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/switch-update-set.md |
| `test_flow` | Execute | High | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/test-flow.md |
| `trigger_agentic_playbook` | Execute | High | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/trigger-agentic-playbook.md |
| `trigger_flow` | Execute | High | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/trigger-flow.md |
| `trigger_scheduled_job` | Execute | High | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/trigger-scheduled-job.md |
| `update_business_rule` | Execute | High | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-business-rule.md |
| `update_script_include` | Execute | High | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-script-include.md |
| `update_ui_action` | Execute | High | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-ui-action.md |
| `act_on_vr_approval` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/act-on-vr-approval.md |
| `ai_search` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/ai-search.md |
| `analyze_data_quality` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/analyze-data-quality.md |
| `bulk_get_properties` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/bulk-get-properties.md |
| `check_app_upgrade` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/check-app-upgrade.md |
| `check_table_access` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/check-table-access.md |
| `check_table_completeness` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/check-table-completeness.md |
| `cmdb_health_dashboard` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/cmdb-health-dashboard.md |
| `cmdb_impact_analysis` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/cmdb-impact-analysis.md |
| `compare_record_counts` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/compare-record-counts.md |
| `describe_table` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/describe-table.md |
| `export_properties` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/export-properties.md |
| `export_report_data` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/export-report-data.md |
| `export_update_set` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/export-update-set.md |
| `find_artifact` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/find-artifact.md |
| `generate_summary` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/generate-summary.md |
| `get_acl` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-acl.md |
| `get_archive_restore_status` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-archive-restore-status.md |
| `get_asset` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-asset.md |
| `get_atf_failure_insight` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-atf-failure-insight.md |
| `get_atf_suite` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-atf-suite.md |
| `get_atf_suite_result` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-atf-suite-result.md |
| `get_atf_test` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-atf-test.md |
| `get_attachment_metadata` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-attachment-metadata.md |
| `get_audit_control_test` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-audit-control-test.md |
| `get_audit_engagement` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-audit-engagement.md |
| `get_business_rule` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-business-rule.md |
| `get_catalog_item` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-catalog-item.md |
| `get_change_request` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-change-request.md |
| `get_changeset` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-changeset.md |
| `get_client_script` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-client-script.md |
| `get_cmdb_ci` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-cmdb-ci.md |
| `get_compliance_control` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-compliance-control.md |
| `get_compliance_policy` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-compliance-policy.md |
| `get_control_objective` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-control-objective.md |
| `get_csm_account` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-csm-account.md |
| `get_csm_case` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-csm-case.md |
| `get_csm_case_sla` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-csm-case-sla.md |
| `get_csm_contact` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-csm-contact.md |
| `get_current_instance` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-current-instance.md |
| `get_current_update_set` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-current-update-set.md |
| `get_data_management_policy` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-data-management-policy.md |
| `get_deployment` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-deployment.md |
| `get_devops_insights` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-devops-insights.md |
| `get_devops_pipeline` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-devops-pipeline.md |
| `get_discovery_run` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-discovery-run.md |
| `get_email_log` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-email-log.md |
| `get_event_registry_entry` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-event-registry-entry.md |
| `get_finding_grouping_status` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-finding-grouping-status.md |
| `get_flow` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-flow.md |
| `get_flow_error_log` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-flow-error-log.md |
| `get_flow_execution` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-flow-execution.md |
| `get_grc_audit_dashboard` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-grc-audit-dashboard.md |
| `get_grc_compliance_dashboard` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-grc-compliance-dashboard.md |
| `get_grc_entity` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-grc-entity.md |
| `get_grc_indicator` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-grc-indicator.md |
| `get_grc_indicator_dashboard` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-grc-indicator-dashboard.md |
| `get_grc_issue` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-grc-issue.md |
| `get_grc_risk_dashboard` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-grc-risk-dashboard.md |
| `get_group` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-group.md |
| `get_group_sla` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-group-sla.md |
| `get_hr_case` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-hr-case.md |
| `get_hr_case_activity` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-hr-case-activity.md |
| `get_hr_lifecycle_events` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-hr-lifecycle-events.md |
| `get_hr_profile` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-hr-profile.md |
| `get_hr_service` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-hr-service.md |
| `get_import_set` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-import-set.md |
| `get_incident` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-incident.md |
| `get_indicator_result` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-indicator-result.md |
| `get_instance_diagnostics` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-instance-diagnostics.md |
| `get_integration_health` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-integration-health.md |
| `get_integration_run` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-integration-run.md |
| `get_knowledge_article` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-knowledge-article.md |
| `get_license_compliance` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-license-compliance.md |
| `get_license_optimization` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-license-optimization.md |
| `get_license_position_summary` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-license-position-summary.md |
| `get_mid_server_health` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-mid-server-health.md |
| `get_mobile_analytics` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-mobile-analytics.md |
| `get_mobile_app_config` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-mobile-app-config.md |
| `get_ms_copilot_topics` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-ms-copilot-topics.md |
| `get_my_approvals` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-my-approvals.md |
| `get_notification` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-notification.md |
| `get_nvd_entry_by_cve` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-nvd-entry-by-cve.md |
| `get_pa_dashboard` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-pa-dashboard.md |
| `get_pa_indicator` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-pa-indicator.md |
| `get_pa_job` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-pa-job.md |
| `get_pa_scorecard` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-pa-scorecard.md |
| `get_pa_time_series` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-pa-time-series.md |
| `get_performance_analytics` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-performance-analytics.md |
| `get_performance_history` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-performance-history.md |
| `get_pi_models` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-pi-models.md |
| `get_policy_exception` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-policy-exception.md |
| `get_portal` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-portal.md |
| `get_portal_page` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-portal-page.md |
| `get_portal_theme` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-portal-theme.md |
| `get_portal_widget` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-portal-widget.md |
| `get_problem` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-problem.md |
| `get_process_automation` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-process-automation.md |
| `get_property_history` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-property-history.md |
| `get_record` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-record.md |
| `get_remediation_sla` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-remediation-sla.md |
| `get_remediation_task` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-remediation-task.md |
| `get_report` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-report.md |
| `get_request` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-request.md |
| `get_request_item` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-request-item.md |
| `get_rest_message` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-rest-message.md |
| `get_risk` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-risk.md |
| `get_risk_calculator_details` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-risk-calculator-details.md |
| `get_risk_statement` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-risk-statement.md |
| `get_scheduled_job` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-scheduled-job.md |
| `get_scoped_app` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-scoped-app.md |
| `get_script_include` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-script-include.md |
| `get_security_dashboard` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-security-dashboard.md |
| `get_security_incident` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-security-incident.md |
| `get_sla_details` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-sla-details.md |
| `get_soap_message` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-soap-message.md |
| `get_software_install` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-software-install.md |
| `get_software_lifecycle_report` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-software-lifecycle-report.md |
| `get_software_model` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-software-model.md |
| `get_store_app_versions` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-store-app-versions.md |
| `get_subflow` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-subflow.md |
| `get_sys_log` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-sys-log.md |
| `get_system_property` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-system-property.md |
| `get_table_record_count` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-table-record-count.md |
| `get_table_schema` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-table-schema.md |
| `get_task` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-task.md |
| `get_threat_intelligence` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-threat-intelligence.md |
| `get_transform_map` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-transform-map.md |
| `get_ui_action` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-ui-action.md |
| `get_ui_policy` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-ui-policy.md |
| `get_uib_page` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-uib-page.md |
| `get_usem_dashboard` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-usem-dashboard.md |
| `get_usem_rule` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-usem-rule.md |
| `get_user` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-user.md |
| `get_ux_app` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-ux-app.md |
| `get_va_conversation` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-va-conversation.md |
| `get_va_topic` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-va-topic.md |
| `get_virtual_agent_topics` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-virtual-agent-topics.md |
| `get_vulnerability` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-vulnerability.md |
| `get_vulnerability_group` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-vulnerability-group.md |
| `get_vulnerable_item` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-vulnerable-item.md |
| `get_workspace` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-workspace.md |
| `list_acc_agents` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-acc-agents.md |
| `list_acc_checks` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-acc-checks.md |
| `list_acc_policies` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-acc-policies.md |
| `list_acls` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-acls.md |
| `list_action_instances` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-action-instances.md |
| `list_active_events` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-active-events.md |
| `list_active_slas` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-active-slas.md |
| `list_approvals` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-approvals.md |
| `list_archive_rules` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-archive-rules.md |
| `list_asset_contracts` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-asset-contracts.md |
| `list_assets` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-assets.md |
| `list_atf_suites` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-atf-suites.md |
| `list_atf_test_results` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-atf-test-results.md |
| `list_atf_tests` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-atf-tests.md |
| `list_attachments` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-attachments.md |
| `list_audit_control_tests` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-audit-control-tests.md |
| `list_audit_engagements` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-audit-engagements.md |
| `list_business_rules` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-business-rules.md |
| `list_catalog_items` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-catalog-items.md |
| `list_change_requests` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-change-requests.md |
| `list_changesets` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-changesets.md |
| `list_cleanup_rules` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-cleanup-rules.md |
| `list_client_scripts` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-client-scripts.md |
| `list_compliance_controls` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-compliance-controls.md |
| `list_compliance_policies` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-compliance-policies.md |
| `list_control_objectives` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-control-objectives.md |
| `list_credential_aliases` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-credential-aliases.md |
| `list_csm_accounts` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-csm-accounts.md |
| `list_csm_cases` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-csm-cases.md |
| `list_csm_contacts` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-csm-contacts.md |
| `list_csm_products` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-csm-products.md |
| `list_data_management_policies` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-data-management-policies.md |
| `list_data_sources` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-data-sources.md |
| `list_deployment_history` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-deployment-history.md |
| `list_deployments` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-deployments.md |
| `list_devops_pipelines` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-devops-pipelines.md |
| `list_discovered_devices` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-discovered-devices.md |
| `list_discovery_credentials` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-discovery-credentials.md |
| `list_discovery_logs` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-discovery-logs.md |
| `list_discovery_ranges` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-discovery-ranges.md |
| `list_discovery_runs` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-discovery-runs.md |
| `list_discovery_schedules` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-discovery-schedules.md |
| `list_ecc_queue` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-ecc-queue.md |
| `list_email_logs` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-email-logs.md |
| `list_email_templates` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-email-templates.md |
| `list_epics` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-epics.md |
| `list_event_log` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-event-log.md |
| `list_event_registry` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-event-registry.md |
| `list_flow_executions` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-flow-executions.md |
| `list_flows` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-flows.md |
| `list_grc_entities` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-grc-entities.md |
| `list_grc_indicators` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-grc-indicators.md |
| `list_grc_issues` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-grc-issues.md |
| `list_groups` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-groups.md |
| `list_homepages` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-homepages.md |
| `list_hr_cases` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-hr-cases.md |
| `list_hr_document_templates` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-hr-document-templates.md |
| `list_hr_services` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-hr-services.md |
| `list_hr_tasks` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-hr-tasks.md |
| `list_import_sets` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-import-sets.md |
| `list_indicator_results` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-indicator-results.md |
| `list_instances` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-instances.md |
| `list_integration_implementations` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-integration-implementations.md |
| `list_integration_logs` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-integration-logs.md |
| `list_integration_parameters` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-integration-parameters.md |
| `list_integration_runs` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-integration-runs.md |
| `list_integrations` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-integrations.md |
| `list_job_run_history` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-job-run-history.md |
| `list_knowledge_bases` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-knowledge-bases.md |
| `list_license_positions` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-license-positions.md |
| `list_mid_extension_contexts` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-mid-extension-contexts.md |
| `list_mid_server_issues` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-mid-server-issues.md |
| `list_mid_servers` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-mid-servers.md |
| `list_mobile_app_configs` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-mobile-app-configs.md |
| `list_mobile_applets` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-mobile-applets.md |
| `list_mobile_layouts` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-mobile-layouts.md |
| `list_my_tasks` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-my-tasks.md |
| `list_notification_subscriptions` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-notification-subscriptions.md |
| `list_notifications` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-notifications.md |
| `list_nvd_entries` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-nvd-entries.md |
| `list_oauth_applications` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-oauth-applications.md |
| `list_pa_breakdowns` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-pa-breakdowns.md |
| `list_pa_dashboards` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-pa-dashboards.md |
| `list_pa_indicators` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-pa-indicators.md |
| `list_pa_jobs` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-pa-jobs.md |
| `list_policy_exceptions` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-policy-exceptions.md |
| `list_portal_pages` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-portal-pages.md |
| `list_portal_themes` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-portal-themes.md |
| `list_portal_widgets` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-portal-widgets.md |
| `list_portals` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-portals.md |
| `list_process_automations` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-process-automations.md |
| `list_property_categories` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-property-categories.md |
| `list_relationships` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-relationships.md |
| `list_remediation_sla` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-remediation-sla.md |
| `list_remediation_task_findings` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-remediation-task-findings.md |
| `list_remediation_tasks` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-remediation-tasks.md |
| `list_reports` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-reports.md |
| `list_request_items` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-request-items.md |
| `list_requests` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-requests.md |
| `list_rest_message_functions` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-rest-message-functions.md |
| `list_rest_messages` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-rest-messages.md |
| `list_risk_criteria` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-risk-criteria.md |
| `list_risk_statements` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-risk-statements.md |
| `list_risks` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-risks.md |
| `list_scheduled_jobs` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-scheduled-jobs.md |
| `list_scoped_apps` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-scoped-apps.md |
| `list_script_includes` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-script-includes.md |
| `list_scrum_tasks` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-scrum-tasks.md |
| `list_security_incidents` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-security-incidents.md |
| `list_security_playbooks` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-security-playbooks.md |
| `list_soap_message_functions` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-soap-message-functions.md |
| `list_soap_messages` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-soap-messages.md |
| `list_software_discovery_models` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-software-discovery-models.md |
| `list_software_installs` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-software-installs.md |
| `list_software_licenses` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-software-licenses.md |
| `list_software_lifecycle_entries` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-software-lifecycle-entries.md |
| `list_software_lifecycle_reports` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-software-lifecycle-reports.md |
| `list_software_models` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-software-models.md |
| `list_software_products` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-software-products.md |
| `list_stories` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-stories.md |
| `list_subflows` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-subflows.md |
| `list_system_properties` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-system-properties.md |
| `list_transform_field_maps` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-transform-field-maps.md |
| `list_transform_maps` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-transform-maps.md |
| `list_ui_actions` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-ui-actions.md |
| `list_ui_policies` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-ui-policies.md |
| `list_uib_components` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-uib-components.md |
| `list_uib_data_brokers` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-uib-data-brokers.md |
| `list_uib_pages` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-uib-pages.md |
| `list_update_sets` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-update-sets.md |
| `list_usem_rules` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-usem-rules.md |
| `list_users` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-users.md |
| `list_ux_apps` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-ux-apps.md |
| `list_ux_pages` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-ux-pages.md |
| `list_va_categories` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-va-categories.md |
| `list_va_conversations` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-va-conversations.md |
| `list_va_topics_full` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-va-topics-full.md |
| `list_vr_approvals` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-vr-approvals.md |
| `list_vr_exception_requests` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-vr-exception-requests.md |
| `list_vr_notifications` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-vr-notifications.md |
| `list_vulnerabilities` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-vulnerabilities.md |
| `list_vulnerability_groups` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-vulnerability-groups.md |
| `list_vulnerable_items` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-vulnerable-items.md |
| `list_widget_instances` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-widget-instances.md |
| `list_workspaces` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/list-workspaces.md |
| `ml_evaluate_model` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/ml-evaluate-model.md |
| `ml_forecast_incidents` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/ml-forecast-incidents.md |
| `ml_model_training_history` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/ml-model-training-history.md |
| `ml_predict_change_risk` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/ml-predict-change-risk.md |
| `ml_process_optimization` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/ml-process-optimization.md |
| `ml_virtual_agent_nlu` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/ml-virtual-agent-nlu.md |
| `natural_language_search` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/natural-language-search.md |
| `nlq_query` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/nlq-query.md |
| `order_catalog_item` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/order-catalog-item.md |
| `preview_update_set` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/preview-update-set.md |
| `query_records` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/query-records.md |
| `search_catalog` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/search-catalog.md |
| `search_cmdb_ci` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/search-cmdb-ci.md |
| `search_knowledge` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/search-knowledge.md |
| `search_store_apps` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/search-store-apps.md |
| `search_system_properties` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/search-system-properties.md |
| `service_mapping_summary` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/service-mapping-summary.md |
| `suggest_resolution` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/suggest-resolution.md |
| `track_asset_lifecycle` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/track-asset-lifecycle.md |
| `trend_query` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/trend-query.md |
| `validate_artifact` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/validate-artifact.md |
| `validate_deployment` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/validate-deployment.md |
| `validate_property` | Read | Low | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/validate-property.md |
| `add_comment` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/add-comment.md |
| `add_user_to_group` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/add-user-to-group.md |
| `add_vi_to_remediation_task` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/add-vi-to-remediation-task.md |
| `add_work_note` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/add-work-note.md |
| `approve_request` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/approve-request.md |
| `bulk_set_properties` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/bulk-set-properties.md |
| `categorize_incident` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/categorize-incident.md |
| `clone_artifact` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/clone-artifact.md |
| `close_change_request` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/close-change-request.md |
| `close_csm_case` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/close-csm-case.md |
| `close_hr_case` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/close-hr-case.md |
| `close_incident` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/close-incident.md |
| `complete_task` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/complete-task.md |
| `complete_update_set` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/complete-update-set.md |
| `configure_offline_sync` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/configure-offline-sync.md |
| `configure_workspace_list` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/configure-workspace-list.md |
| `create_acl` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-acl.md |
| `create_approval_rule` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-approval-rule.md |
| `create_archive_rule` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-archive-rule.md |
| `create_asset` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-asset.md |
| `create_catalog_item` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-catalog-item.md |
| `create_catalog_ui_policy` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-catalog-ui-policy.md |
| `create_catalog_variable` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-catalog-variable.md |
| `create_change_request` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-change-request.md |
| `create_ci_relationship` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-ci-relationship.md |
| `create_cleanup_rule` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-cleanup-rule.md |
| `create_compliance_control` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-compliance-control.md |
| `create_compliance_policy` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-compliance-policy.md |
| `create_csm_case` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-csm-case.md |
| `create_dashboard` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-dashboard.md |
| `create_data_management_policy` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-data-management-policy.md |
| `create_destroy_rule` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-destroy-rule.md |
| `create_devops_change` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-devops-change.md |
| `create_epic` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-epic.md |
| `create_flow` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-flow.md |
| `create_grc_entity` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-grc-entity.md |
| `create_grc_indicator` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-grc-indicator.md |
| `create_grc_issue` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-grc-issue.md |
| `create_group` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-group.md |
| `create_hr_case` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-hr-case.md |
| `create_hr_task` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-hr-task.md |
| `create_import_set_row` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-import-set-row.md |
| `create_incident` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-incident.md |
| `create_knowledge_article` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-knowledge-article.md |
| `create_kpi` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-kpi.md |
| `create_mobile_app_config` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-mobile-app-config.md |
| `create_mobile_applet` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-mobile-applet.md |
| `create_mobile_layout` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-mobile-layout.md |
| `create_notification` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-notification.md |
| `create_offboarding_case` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-offboarding-case.md |
| `create_onboarding_case` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-onboarding-case.md |
| `create_portal` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-portal.md |
| `create_portal_page` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-portal-page.md |
| `create_portal_widget` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-portal-widget.md |
| `create_problem` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-problem.md |
| `create_remediation_task` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-remediation-task.md |
| `create_report` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-report.md |
| `create_rest_message` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-rest-message.md |
| `create_risk` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-risk.md |
| `create_scheduled_report` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-scheduled-report.md |
| `create_scoped_app` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-scoped-app.md |
| `create_scrum_task` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-scrum-task.md |
| `create_security_incident` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-security-incident.md |
| `create_soap_message` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-soap-message.md |
| `create_soap_message_function` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-soap-message-function.md |
| `create_solution_package` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-solution-package.md |
| `create_story` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-story.md |
| `create_subflow` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-subflow.md |
| `create_ui_action` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-ui-action.md |
| `create_ui_policy` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-ui-policy.md |
| `create_uib_component` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-uib-component.md |
| `create_uib_data_broker` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-uib-data-broker.md |
| `create_uib_page` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-uib-page.md |
| `create_update_set` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-update-set.md |
| `create_usem_rule` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-usem-rule.md |
| `create_user` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-user.md |
| `create_ux_app_route` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-ux-app-route.md |
| `create_ux_experience` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-ux-experience.md |
| `create_va_topic` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-va-topic.md |
| `create_vulnerability_group` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-vulnerability-group.md |
| `create_vulnerable_item` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-vulnerable-item.md |
| `create_workspace` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-workspace.md |
| `ensure_active_update_set` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/ensure-active-update-set.md |
| `generate_work_notes` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/generate-work-notes.md |
| `import_cmdb_data` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/import-cmdb-data.md |
| `import_excel_to_import_set` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/import-excel-to-import-set.md |
| `import_properties` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/import-properties.md |
| `natural_language_update` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/natural-language-update.md |
| `publish_flow` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/publish-flow.md |
| `publish_knowledge_article` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/publish-knowledge-article.md |
| `register_event` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/register-event.md |
| `reject_request` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/reject-request.md |
| `resolve_incident` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/resolve-incident.md |
| `resolve_problem` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/resolve-problem.md |
| `retire_asset` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/retire-asset.md |
| `retire_knowledge_article` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/retire-knowledge-article.md |
| `schedule_cab_meeting` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/schedule-cab-meeting.md |
| `schedule_notification` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/schedule-notification.md |
| `send_emergency_broadcast` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/send-emergency-broadcast.md |
| `send_push_notification` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/send-push-notification.md |
| `set_archive_rule_active` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/set-archive-rule-active.md |
| `set_integration_active` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/set-integration-active.md |
| `set_remediation_commitment` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/set-remediation-commitment.md |
| `set_system_property` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/set-system-property.md |
| `set_usem_rule_active` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/set-usem-rule-active.md |
| `submit_change_for_approval` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/submit-change-for-approval.md |
| `switch_instance` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/switch-instance.md |
| `track_deployment` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/track-deployment.md |
| `update_acl` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-acl.md |
| `update_asset` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-asset.md |
| `update_catalog_item` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-catalog-item.md |
| `update_change_request` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-change-request.md |
| `update_client_script` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-client-script.md |
| `update_compliance_control` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-compliance-control.md |
| `update_compliance_policy` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-compliance-policy.md |
| `update_csm_case` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-csm-case.md |
| `update_dashboard` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-dashboard.md |
| `update_epic` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-epic.md |
| `update_grc_entity` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-grc-entity.md |
| `update_grc_indicator` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-grc-indicator.md |
| `update_grc_issue` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-grc-issue.md |
| `update_group` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-group.md |
| `update_hr_case` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-hr-case.md |
| `update_hr_profile` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-hr-profile.md |
| `update_incident` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-incident.md |
| `update_knowledge_article` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-knowledge-article.md |
| `update_notification` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-notification.md |
| `update_portal_widget` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-portal-widget.md |
| `update_problem` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-problem.md |
| `update_remediation_task` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-remediation-task.md |
| `update_report` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-report.md |
| `update_request_item` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-request-item.md |
| `update_risk` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-risk.md |
| `update_scheduled_job` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-scheduled-job.md |
| `update_scoped_app` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-scoped-app.md |
| `update_scrum_task` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-scrum-task.md |
| `update_security_incident` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-security-incident.md |
| `update_story` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-story.md |
| `update_task` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-task.md |
| `update_uib_component` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-uib-component.md |
| `update_uib_page` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-uib-page.md |
| `update_usem_rule` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-usem-rule.md |
| `update_user` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-user.md |
| `update_va_topic` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-va-topic.md |
| `update_vulnerability` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-vulnerability.md |
| `update_vulnerability_group` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/update-vulnerability-group.md |
| `upload_attachment` | Write | Medium | https://policylayer.com/tools/tedorigawa001-servicenow-mcp/upload-attachment.md |

## Tool descriptions

- `cancel_request` — Cancel an open service catalog request (requires WRITE_ENABLED=true)
- `delete_attachment` — Delete an attachment from a record (requires WRITE_ENABLED=true)
- `delete_system_property` — Delete a system property by name. [Write]
- `delete_uib_page` — Delete a UI Builder page. [Write]
- `remove_user_from_group` — Remove a user from a group (requires WRITE_ENABLED=true)
- `restore_archived_record` — Schedule a one-time standard ServiceNow restore for one archive log entry. The archive row is removed after successful restore. [Destructive]
- `rollback_deployment` — Rollback a deployment by reverting an update set. [Write]
- `set_cleanup_rule_active` — Activate or deactivate a Table Cleanup Rule. Activation requires confirmation; matching live records are permanently deleted. [Destructive]
- `set_destroy_rule_active` — Activate or deactivate a destroy rule. Activation requires confirmation; it permanently deletes eligible archived records. [Destructive]
- `commit_changeset` — Commit an update set (requires SCRIPTING_ENABLED=true)
- `create_business_rule` — Create a new business rule (requires SCRIPTING_ENABLED=true). ServiceNow supports ES2021 async/await in scripts.
- `create_client_script` — Create a new client script (onLoad, onChange, onSubmit, onCellEdit) (requires SCRIPTING_ENABLED=true)
- `create_flow_action` — Create a custom Flow Designer action. [Scripting]
- `create_scheduled_job` — Create a new scheduled script execution job (requires WRITE_ENABLED=true)
- `create_script_include` — Create a new script include (requires SCRIPTING_ENABLED=true)
- `execute_background_script` — Execute a background script on the instance (server-side JavaScript). [Scripting]
- `fire_event` — Fire a custom ServiceNow event for a specific record (requires WRITE_ENABLED=true)
- `ml_detect_anomalies` — Run anomaly detection on operational metrics (alert volume, incident trends, etc.)
- `ml_train_anomaly_detector` — Trigger training of an anomaly detection model for a specific table/field. [Write]
- `ml_train_change_risk` — Trigger training of the change risk prediction ML model. [Write]
- `ml_train_incident_classifier` — Trigger training of the incident classification ML solution. [Write]
- `publish_changeset` — Publish/export an update set to XML for deployment (requires SCRIPTING_ENABLED=true)
- `run_aggregate_query` — Run a grouped aggregate (COUNT, SUM, AVG) query on any table (latest release: /api/now/stats/{table})
- `run_atf_suite` — Execute an ATF test suite (requires ATF_ENABLED=true)
- `run_atf_test` — Execute a single ATF test (requires ATF_ENABLED=true)
- `run_discovery_scan` — [CMDB Write] Trigger a ServiceNow Discovery scan for network/infrastructure
- `run_security_playbook` — Execute a security response playbook against an incident. [Write]
- `run_transform_map` — Execute a Transform Map on an Import Set to load data (requires WRITE_ENABLED=true)
- `scan_vulnerabilities` — Trigger a vulnerability scan for specified CIs or groups. [Write]
- `smart_query` — Resolve a natural-language request into a ServiceNow table + encoded query and (optionally) run it.
- `switch_update_set` — Switch the active Update Set context to a specified Update Set. [Scripting]
- `test_flow` — Execute a flow in test mode with sample inputs. [Write]
- `trigger_agentic_playbook` — Invoke an Agentic Playbook — context-aware AI agents that complete tasks autonomously
- `trigger_flow` — Trigger a Flow Designer flow with optional input parameters (requires WRITE_ENABLED=true)
- `trigger_scheduled_job` — Immediately execute a scheduled job on-demand (requires WRITE_ENABLED=true)
- `update_business_rule` — Update a business rule (requires SCRIPTING_ENABLED=true)
- `update_script_include` — Update a script include (requires SCRIPTING_ENABLED=true)
- `update_ui_action` — Update an existing UI Action (requires SCRIPTING_ENABLED=true)
- `act_on_vr_approval` — Approve or reject a Vulnerability Response approval (sysapproval_approver) by sys_id, which
- `ai_search` — Semantic AI-powered search across KB, catalog, incidents (ServiceNow AI Search)
- `analyze_data_quality` — Analyse data quality for a table — completeness, duplicates, stale records
- `bulk_get_properties` — Retrieve multiple system property values in a single call
- `check_app_upgrade` — Compare the installed version of a scoped app (from sys_scope on the instance) against the
- `check_table_access` — Diagnose the connected service account\
- `check_table_completeness` — Analyze data quality and field completeness for a ServiceNow table —
- `cmdb_health_dashboard` — Get CMDB data quality metrics (completeness of server and network CI data)
- `cmdb_impact_analysis` — Analyze the downstream impact of a Configuration Item change or outage
- `compare_record_counts` — Compare record counts across multiple ServiceNow tables or time periods — useful for capacity planning
- `describe_table` — Return full field schema for a ServiceNow table using sys_dictionary — includes field types, reference targets, mandatory/unique flags, and parent table. More accurate than get_table_schema for empty tables or custom tables.
- `export_properties` — Export system properties matching a query to a JSON object (useful for environment snapshots)
- `export_report_data` — Export raw table data as structured JSON for use in external reports
- `export_update_set` — Get the XML export payload for an Update Set (as used in migration). [Scripting]
- `find_artifact` — Search for platform artifacts by name, type, or scope (business rules, scripts, widgets, etc.)
- `generate_summary` — Generate an AI summary of any record using Now Assist (latest release: sn_assist/skill/summarize)
- `get_acl` — Get full details of an ACL rule including its script and role requirements (requires SCRIPTING_ENABLED=true)
- `get_archive_restore_status` — Get the restore status of one archive log entry, including whether its primary record is live or archived.
- `get_asset` — Get full details of an IT asset including financial and lifecycle data
- `get_atf_failure_insight` — Get ATF Failure Insight data — metadata changes between last successful and failed run (role changes, field value changes)
- `get_atf_suite` — Get details of a test suite including test count
- `get_atf_suite_result` — Get the results of a test suite run
- `get_atf_test` — Get details of a specific test case
- `get_attachment_metadata` — Get metadata (name, type, size) of a specific attachment by its sys_id
- `get_audit_control_test` — Get full details of a single Control Test by sys_id or number (e.g.
- `get_audit_engagement` — Get full details of a single Audit Engagement by sys_id or number (e.g.
- `get_business_rule` — Get full details and script body of a business rule (requires SCRIPTING_ENABLED=true)
- `get_catalog_item` — Get full details of a catalog item including its variables
- `get_change_request` — Get full details of a change request by number (CHG...) or sys_id
- `get_changeset` — Get details of an update set (requires SCRIPTING_ENABLED=true)
- `get_client_script` — Get full details and script body of a client script (requires SCRIPTING_ENABLED=true)
- `get_cmdb_ci` — Get complete information about a specific configuration item
- `get_compliance_control` — Get full details of a single Compliance Control by sys_id or number (e.g.
- `get_compliance_policy` — Get full details of a single Compliance Policy by sys_id or number (e.g.
- `get_control_objective` — Get full details of a single Control Objective by sys_id.
- `get_csm_account` — Get details of a customer account including contacts and open cases count
- `get_csm_case` — Get full details of a CSM case by number (e.g. CS0001234) or sys_id
- `get_csm_case_sla` — Get SLA details and remaining time for a CSM case
- `get_csm_contact` — Get details of a customer contact (name, account, phone, email)
- `get_current_instance` — Get the currently active ServiceNow instance name and URL
- `get_current_update_set` — Get the currently active Update Set for the session
- `get_data_management_policy` — Get a Data Management Policy and the archive rules for its table.
- `get_deployment` — Get details and status of a specific deployment
- `get_devops_insights` — Get deployment frequency, failure rate, and lead time metrics for a pipeline
- `get_devops_pipeline` — Get details of a specific DevOps pipeline
- `get_discovery_run` — Get one Discovery run by sys_id or number (DIS...), including full status fields
- `get_email_log` — Get full details of an email log entry including body and headers
- `get_event_registry_entry` — Get details of a specific registered event definition
- `get_finding_grouping_status` — Diagnose why a Vulnerable Item is (not) grouped into a Remediation Task. Returns the VI\
- `get_flow` — Get full details of a Flow Designer flow including its actions and trigger
- `get_flow_error_log` — Get detailed error logs for failed flow executions
- `get_flow_execution` — Get the status and details of a specific flow execution
- `get_grc_audit_dashboard` — Summarize the Audit Management posture: Engagement counts by state, Control Test counts by
- `get_grc_compliance_dashboard` — Summarize the Compliance posture: Policy/Control/Issue counts by state, and the highest-risk
- `get_grc_entity` — Get full details of a single GRC Entity by sys_id.
- `get_grc_indicator` — Get full details of a single GRC Indicator by sys_id or number (e.g.
- `get_grc_indicator_dashboard` — Summarize Indicator posture: counts by category and by last-result pass/fail.
- `get_grc_issue` — Get full details of a single GRC Issue by sys_id or number (e.g.
- `get_grc_risk_dashboard` — Summarize the Risk posture: Risk counts by state, and the highest-scored open risks.
- `get_group` — Find assignment group details by name or sys_id
- `get_group_sla` — Get both SLA views for a task-based Vulnerability Group (sn_vul_vulnerability) by VUL number
- `get_hr_case` — Get full details of an HR case by number (e.g. HRCS0001234) or sys_id
- `get_hr_case_activity` — Get the full activity log and journal entries for an HR case
- `get_hr_lifecycle_events` — Get HR lifecycle events for an employee (promotions, transfers, leaves)
- `get_hr_profile` — Get the HR profile for a user (employment details, department, manager)
- `get_hr_service` — Get details of a specific HR service including its tasks and SLAs
- `get_import_set` — Get details of a specific Import Set including row count and transform status
- `get_incident` — Get full details of an incident by number (e.g. INC0012345) or sys_id
- `get_indicator_result` — Get full details of a single Indicator Result by sys_id.
- `get_instance_diagnostics` — Get live instance performance diagnostics: JVM memory, semaphore pools (concurrency/queue depth), and cluster node status — the data behind the Performance homepage (/stats.do)
- `get_integration_health` — Report the health of Vulnerability Response data integration runs (sn_vul_integration_run) over a recent window. Surfaces failed runs and — critically — silent stalls where no runs occurred at all (e.g. an NVD/Qualys feed quietly failing…
- `get_integration_run` — Get full detail of a single Vulnerability Integration Run by run number (VINTRUNxxxx) or
- `get_knowledge_article` — Get the full content of a knowledge article by number (KB...) or sys_id
- `get_license_compliance` — Get license compliance summary — purchased vs. installed vs. in use counts
- `get_license_optimization` — Analyze software license usage and recommend optimizations
- `get_license_position_summary` — Aggregate license-compliance dashboard: over-licensed vs. under-licensed counts, total potential savings, total true-up cost
- `get_mid_server_health` — MID Server health summary — status, version, last refresh, open issues, extension contexts (web server / ACC listener), and output-queue backlog sample
- `get_mobile_analytics` — Get mobile app usage analytics — sessions, active users, popular applets
- `get_mobile_app_config` — Get details of a specific mobile app configuration
- `get_ms_copilot_topics` — List VA topics exposed to Microsoft Copilot 365 via Custom Engine Agent integration
- `get_my_approvals` — List approvals pending for the currently configured user
- `get_notification` — Get full details of an email notification definition including template and conditions
- `get_nvd_entry_by_cve` — Look up a single NVD entry by exact CVE id (e.g.
- `get_pa_dashboard` — Get details of a PA dashboard including its widgets/tabs
- `get_pa_indicator` — Get details of a specific Performance Analytics indicator including its formula
- `get_pa_job` — Get details of a Performance Analytics collection job
- `get_pa_scorecard` — Get current scorecard data for a PA indicator — returns current value, target, trend direction
- `get_pa_time_series` — Get historical time-series data for a PA indicator to identify trends
- `get_performance_analytics` — Get Performance Analytics widget data (requires PA plugin; latest release: /api/now/pa/widget/{sys_id})
- `get_performance_history` — Get historical transaction performance as a time series (transaction count, avg/max response time, SQL time, business rule time per bucket) from the transaction log — chartable data for instance performance trends, replacing the legacy P…
- `get_pi_models` — List available Predictive Intelligence solutions (classification/similarity models)
- `get_policy_exception` — Get full details of a single Policy Exception by sys_id or number (e.g.
- `get_portal` — Get full configuration details of a Service Portal by sys_id or URL suffix
- `get_portal_page` — Get details of a specific Service Portal page including its layout
- `get_portal_theme` — Get full details of a Service Portal theme including CSS variables
- `get_portal_widget` — Get full source code (HTML, CSS, client/server scripts) of a Service Portal widget
- `get_problem` — Get full details of a problem by number (PRB...) or sys_id
- `get_process_automation` — Get details of a Process Automation Designer playbook or process
- `get_property_history` — Get audit history of changes to a system property
- `get_record` — Retrieve complete details of a specific record by sys_id
- `get_remediation_sla` — Get the SLA (TTR) detail for a single Vulnerable Item, Remediation Task, or Vulnerability
- `get_remediation_task` — Get full details of a single Remediation Task by sys_id or number. Looks in both backing
- `get_report` — Get the definition and metadata of a saved report
- `get_request` — Get a service catalog request (sc_request) by number or sys_id, including its requested items
- `get_request_item` — Get a requested item (sc_req_item) by number or sys_id, including its fulfillment tasks
- `get_rest_message` — Get full configuration of an outbound REST Message including its endpoints
- `get_risk` — Get full details of a single Risk by sys_id or number (e.g.
- `get_risk_calculator_details` — Explain how a USEM Risk Calculator computes its score: returns the calculator group
- `get_risk_statement` — Get full details of a single Risk Statement by sys_id.
- `get_scheduled_job` — Get full details of a scheduled job by sys_id or name
- `get_scoped_app` — Get full details of a scoped application by sys_id or scope name
- `get_script_include` — Get full script body of a script include (requires SCRIPTING_ENABLED=true)
- `get_security_dashboard` — Get security posture dashboard — open incidents by severity, vulnerability counts, mean time to resolve
- `get_security_incident` — Get full details of a security incident by number or sys_id
- `get_sla_details` — Get SLA breach status for a specific task or incident
- `get_soap_message` — Get full configuration of a SOAP Message including its functions/operations
- `get_software_install` — Get full details of a discovered software installation
- `get_software_lifecycle_report` — Get full lifecycle report details for one product (all phase dates, CVE breakdown, owners)
- `get_software_model` — Get full details of a software model (rights, consumption rules, EOL date, lifecycle stage)
- `get_store_app_versions` — Get version history with release notes (new features / bug fixes) for a Store app
- `get_subflow` — Get full details of a subflow including its inputs, outputs, and actions
- `get_sys_log` — Retrieve system log entries for debugging or auditing
- `get_system_property` — Get a ServiceNow system property value and metadata by name
- `get_table_record_count` — Get total record count for a ServiceNow table with optional filters
- `get_table_schema` — Get the structure and field information for a ServiceNow table
- `get_task` — Get details of any task record by number or sys_id
- `get_threat_intelligence` — Query threat intelligence data — IOCs, threat actors, and campaigns
- `get_transform_map` — Get details of a Transform Map including its field mappings
- `get_ui_action` — Get full details and script of a UI Action (requires SCRIPTING_ENABLED=true)
- `get_ui_policy` — Get full details and conditions of a UI Policy (requires SCRIPTING_ENABLED=true)
- `get_uib_page` — Get details of a specific UI Builder page including layout and child elements
- `get_usem_dashboard` — Summarize the USEM posture: Vulnerable Item counts by state, Remediation Task counts by state,
- `get_usem_rule` — Get the full definition of a single USEM/VR rule by sys_id.
- `get_user` — Look up user details by email or username
- `get_ux_app` — Get configuration details of a Next Experience application
- `get_va_conversation` — Get conversation history for a Virtual Agent session
- `get_va_topic` — Get Virtual Agent topic details including intent and trigger phrases
- `get_virtual_agent_topics` — List Virtual Agent topics available in the instance (latest release: streaming VA API)
- `get_vulnerability` — Get details of a specific vulnerability entry including CVSS score and affected CIs
- `get_vulnerability_group` — Get full details of a single Vulnerability Group by sys_id or VUL number (e.g.
- `get_vulnerable_item` — Get full details of a single Vulnerable Item by sys_id or VI number (e.g.
- `get_workspace` — Get details of a configurable agent workspace including tabs and lists
- `list_acc_agents` — List ACC (Agent Client Collector) agents and their status. Requires the ACC plugin
- `list_acc_checks` — List ACC check definitions. Requires the ACC plugin
- `list_acc_policies` — List ACC monitoring/check policies. Requires the ACC plugin
- `list_acls` — List Access Control rules (ACLs) — who can read/write/create/delete records (requires SCRIPTING_ENABLED=true)
- `list_action_instances` — List reusable Flow Designer action instances available in the environment
- `list_active_events` — Monitor critical infrastructure events
- `list_active_slas` — List active SLA records with optional filters
- `list_approvals` — List approval requests with optional filters
- `list_archive_rules` — List archive rules, optionally for one exact table.
- `list_asset_contracts` — List asset maintenance and support contracts
- `list_assets` — List IT assets with optional filtering by state, class, or assigned user
- `list_atf_suites` — List ATF test suites in the instance
- `list_atf_test_results` — List individual test results within a suite run
- `list_atf_tests` — List ATF test cases, optionally filtered by suite
- `list_attachments` — List attachments associated with a specific record
- `list_audit_control_tests` — List Control Tests (sn_audit_control_test) — the record of testing a Control within an audit
- `list_audit_engagements` — List Audit Engagements (sn_audit_engagement) — the top-level audit project record.
- `list_business_rules` — List business rules (requires SCRIPTING_ENABLED=true)
- `list_catalog_items` — List available service catalog items
- `list_change_requests` — List change requests with optional filtering by state or query
- `list_changesets` — List update sets (changesets) (requires SCRIPTING_ENABLED=true)
- `list_cleanup_rules` — List Table Cleanup Rules (Auto Flush), optionally for one exact table.
- `list_client_scripts` — List client scripts (requires SCRIPTING_ENABLED=true)
- `list_compliance_controls` — List Compliance Controls (sn_compliance_control). Filter by state, category, or the Entity (profile) it protects.
- `list_compliance_policies` — List Compliance Policies (sn_compliance_policy). Filter by state or category.
- `list_control_objectives` — List Control Objectives (sn_compliance_policy_statement) — sits between Policy and Control.
- `list_credential_aliases` — List connection and credential aliases used by integrations
- `list_csm_accounts` — List customer accounts with optional search filter
- `list_csm_cases` — List CSM cases with optional filters (account, contact, state, priority)
- `list_csm_contacts` — List contacts for an account or search across all contacts
- `list_csm_products` — List products and services available in the CSM catalog
- `list_data_management_policies` — List Data Management Policies, optionally for one exact table.
- `list_data_sources` — List Import Set data source definitions (file/JDBC/REST loaders)
- `list_deployment_history` — List deployment history — committed update sets and app installs over time
- `list_deployments` — List recent application deployments tracked in ServiceNow
- `list_devops_pipelines` — List DevOps pipeline configurations registered in ServiceNow
- `list_discovered_devices` — List per-device Discovery results (discovery_device_history) — classification, resulting CI, and issue count. Use to answer
- `list_discovery_credentials` — List Discovery credential METADATA (name, type, order, MID scope) — secret fields are never returned
- `list_discovery_logs` — List Discovery log entries (discovery_log) — sensor/probe messages with result codes, newest first
- `list_discovery_ranges` — List Discovery IP ranges (discovery_range_item) — which IP ranges/networks are scanned
- `list_discovery_runs` — List Discovery run history (discovery_status) — state, duration, and progress per scan, newest first
- `list_discovery_schedules` — List discovery schedules and their run status
- `list_ecc_queue` — Inspect the ECC Queue (ecc_queue) — the job/result bus between the instance and MID Servers. Useful for debugging Discovery, integrations, and ACC data flow. Payload is excluded by default (can be very large); set include_payload to fetc…
- `list_email_logs` — List outbound email log entries to track sent/failed emails
- `list_email_templates` — List email notification templates used by notifications
- `list_epics` — List epics with optional project or state filter
- `list_event_log` — List recent event log entries (fired events and their processing status)
- `list_event_registry` — List registered event definitions in the ServiceNow event registry
- `list_flow_executions` — List recent executions of a flow with status (completed, error, running)
- `list_flows` — List Flow Designer flows with optional filter by name, category, or active status
- `list_grc_entities` — List GRC Entities (sn_grc_profile) — the
- `list_grc_indicators` — List GRC Indicators (sn_grc_indicator, KRI/KPI) — periodic pass/fail metrics measuring a
- `list_grc_issues` — List GRC Issues (sn_grc_issue) — the generic finding/gap record used for compliance gaps and
- `list_groups` — List groups with optional search filter
- `list_homepages` — List homepage dashboards (CMS content pages used as homepages)
- `list_hr_cases` — List HR cases with optional filters (status, subject person, service)
- `list_hr_document_templates` — List available HR document templates (offer letters, contracts, policies)
- `list_hr_services` — List available HR services (Onboarding, Offboarding, Benefits, Payroll, etc.)
- `list_hr_tasks` — List HR tasks associated with an HR case
- `list_import_sets` — List Import Sets with optional filter by state or staging table
- `list_indicator_results` — List Indicator Results (sn_grc_indicator_result) — individual pass/fail collection events for
- `list_instances` — List all configured ServiceNow instances (multi-instance / multi-customer support)
- `list_integration_implementations` — List configured integration implementations/instances (sn_sec_int_impl) — the operational
- `list_integration_logs` — List integration log entries (sn_vul_integration_log) for troubleshooting — error and
- `list_integration_parameters` — List USEM/VR integration parameters. scope=
- `list_integration_runs` — List Vulnerability Integration Runs (sn_vul_integration_run) with detail. Filter by source
- `list_integrations` — List the USEM/VR integration catalog (sn_sec_int_integration) — the available security
- `list_job_run_history` — List recent run history for scheduled jobs (success/failure log)
- `list_knowledge_bases` — List all knowledge bases available in the instance
- `list_license_positions` — List SAM Pro effective license position (ELP) records — owned vs. used rights per product
- `list_mid_extension_contexts` — List MID Server extension contexts (ecc_agent_ext_context) — e.g. MID Web Server, ACC Websocket Endpoint — with status and error_message. Key for troubleshooting ACC listener setup: a missing
- `list_mid_server_issues` — List MID Server issues (ecc_agent_issue) — detected problems with source, occurrence count, and last-detected time
- `list_mid_servers` — List MID servers and verify they are healthy
- `list_mobile_app_configs` — List ServiceNow mobile app configurations
- `list_mobile_applets` — List mobile applets (mini-apps within the mobile experience)
- `list_mobile_layouts` — List mobile layout configurations
- `list_my_tasks` — List tasks assigned to the currently configured user
- `list_notification_subscriptions` — List user subscriptions to notifications (who has opted in/out)
- `list_notifications` — List email notification definitions (sysevent_email_action)
- `list_nvd_entries` — List NVD entries (sn_vul_nvd_entry). Filter by CVE id substring or minimum CVSS v3 base score.
- `list_oauth_applications` — List OAuth application registry entries (client applications that can authenticate)
- `list_pa_breakdowns` — List PA breakdowns (dimensions) available for segmenting indicator data
- `list_pa_dashboards` — List Performance Analytics dashboards
- `list_pa_indicators` — List Performance Analytics (PA) indicators (KPIs) available in the instance
- `list_pa_jobs` — List Performance Analytics data collection jobs and their schedules
- `list_policy_exceptions` — List Policy Exceptions (sn_compliance_policy_exception). Filter by state.
- `list_portal_pages` — List pages that belong to a Service Portal
- `list_portal_themes` — List Service Portal themes (color palettes, CSS variables)
- `list_portal_widgets` — List Service Portal widgets with optional search by name or category
- `list_portals` — List all Service Portal configurations available in the instance
- `list_process_automations` — List Process Automation Designer playbooks and processes
- `list_property_categories` — List all unique property categories with their record counts
- `list_relationships` — Show parent and child relationships for a CI
- `list_remediation_sla` — List the SLA (Time-To-Remediate) status of Vulnerable Items, Remediation Tasks, or
- `list_remediation_task_findings` — List the VI ↔ Remediation Task links in the
- `list_remediation_tasks` — List USEM Remediation Tasks across BOTH backing tables: sn_vul_remediation_task and
- `list_reports` — List saved reports in the instance (latest release: /api/now/reporting)
- `list_request_items` — List requested items (sc_req_item) for a given request or catalog item
- `list_requests` — List service catalog requests (sc_request). Supports filtering by state and requested_for user.
- `list_rest_message_functions` — List HTTP methods (functions) defined within a REST Message
- `list_rest_messages` — List outbound REST Message configurations (integrations with external APIs)
- `list_risk_criteria` — List the Impact/Likelihood/Score scale (sn_risk_criteria) used by Risk records — 5 rows per
- `list_risk_statements` — List the Risk Statement library (sn_risk_definition) — reusable risk descriptions referenced by Risk records.
- `list_risks` — List Risks (sn_risk_risk) — the quantitative risk register entry. Filter by state, related
- `list_scheduled_jobs` — List scheduled jobs and their run schedules
- `list_scoped_apps` — List scoped applications (custom apps) installed in the instance
- `list_script_includes` — List script includes (requires SCRIPTING_ENABLED=true)
- `list_scrum_tasks` — List scrum tasks, optionally filtered by story
- `list_security_incidents` — List security incidents with filters (severity, state, category)
- `list_security_playbooks` — List available security response playbooks
- `list_soap_message_functions` — List SOAP Message Functions (operations) for a given SOAP Message
- `list_soap_messages` — List outbound SOAP Message configurations (sys_web_service)
- `list_software_discovery_models` — List normalized software discovery models (raw discovery output before/after normalization)
- `list_software_installs` — List discovered software installations with publisher, version, and license status
- `list_software_licenses` — List software license records with compliance status
- `list_software_lifecycle_entries` — List software lifecycle master data — publisher-provided phase entries (GA/EOL/EOS/EOES) per product/version, with risk rating
- `list_software_lifecycle_reports` — List software lifecycle reports — current/upcoming EOL/EOS phase, install count, and CVE exposure per product
- `list_software_models` — List software models — specific version/edition entitlement units of a product (license type, EOL date, install count)
- `list_software_products` — List the normalized software product catalog (publisher, product type)
- `list_stories` — List agile stories with optional sprint or state filter
- `list_subflows` — List available subflows that can be reused across flows
- `list_system_properties` — List system properties with optional filtering
- `list_transform_field_maps` — List field-level mappings within a Transform Map
- `list_transform_maps` — List Transform Maps used for importing data into ServiceNow tables
- `list_ui_actions` — List UI Actions (buttons, context menus, related links) for a table (requires SCRIPTING_ENABLED=true)
- `list_ui_policies` — List UI Policies for a table (field visibility, mandatory, read-only rules) (requires SCRIPTING_ENABLED=true)
- `list_uib_components` — List available UI Builder components (macroponents) in the instance
- `list_uib_data_brokers` — List UI Builder data brokers (data sources for pages)
- `list_uib_pages` — List UI Builder pages and their route configurations
- `list_update_sets` — List Update Sets by state (in progress, complete, ignore)
- `list_usem_rules` — List USEM/Vulnerability Response automation rules and configs of a given type (assignment,
- `list_users` — List users with optional search filter
- `list_ux_apps` — List Next Experience (UI Builder) applications
- `list_ux_pages` — List pages within a Next Experience (UI Builder) application
- `list_va_categories` — List Virtual Agent topic categories
- `list_va_conversations` — List recent Virtual Agent conversations
- `list_va_topics_full` — List all Virtual Agent topics with category and status details
- `list_vr_approvals` — List approval records (sysapproval_approver) for Vulnerability Response items — exception,
- `list_vr_exception_requests` — List Vulnerability Response exception requests (sn_sec_exception_change_approval) — False
- `list_vr_notifications` — List Vulnerability Response notification definitions (sysevent_email_action) scoped to the VR
- `list_vulnerabilities` — List vulnerability entries from the Vulnerability Response module
- `list_vulnerability_groups` — List Vulnerability Groups (sn_vul_vulnerability) — the task-based remediation entity
- `list_vulnerable_items` — List USEM Vulnerable Items (sn_vul_vulnerable_item). Filter by state, minimum risk score,
- `list_widget_instances` — List instances of a specific widget placed on portal pages
- `list_workspaces` — List all configurable agent workspaces
- `ml_evaluate_model` — Get accuracy, training status, and metrics for a trained ML solution
- `ml_forecast_incidents` — Forecast incident volume for the next N days based on historical trends
- `ml_model_training_history` — Get training run history and accuracy trends for an ML solution over time
- `ml_predict_change_risk` — Predict the risk level of a change request using historical ML analysis
- `ml_process_optimization` — Identify process bottlenecks using analysis of task durations and reassignment patterns
- `ml_virtual_agent_nlu` — Analyse Virtual Agent NLU performance — conversation completion rates and fallback metrics
- `natural_language_search` — Search ServiceNow using plain English (experimental)
- `nlq_query` — Ask a natural language question and get structured ServiceNow data (ServiceNow NLQ API)
- `order_catalog_item` — Order a service catalog item (requires WRITE_ENABLED=true)
- `preview_update_set` — Preview all changes contained in an Update Set
- `query_records` — Query ServiceNow records with filtering, field selection, pagination, and sorting
- `search_catalog` — Search the service catalog for items matching a keyword
- `search_cmdb_ci` — Search for configuration items (CIs) in the CMDB
- `search_knowledge` — Search knowledge base articles by keyword
- `search_store_apps` — Search the public ServiceNow Store catalog by keyword (no instance auth needed).
- `search_system_properties` — Search system properties by name, value, or description
- `service_mapping_summary` — View service dependencies and related CIs for impact analysis
- `suggest_resolution` — Get AI-powered resolution suggestion for an incident based on similar past incidents
- `track_asset_lifecycle` — Track asset lifecycle events and stage transitions
- `trend_query` — Get time-bucketed trend data for a table (useful for monthly/weekly trend charts)
- `validate_artifact` — Validate an artifact for best practices, security issues, and performance concerns
- `validate_deployment` — Pre-validate an update set or app before deployment — check for conflicts and missing dependencies
- `validate_property` — Validate a property value against its declared type constraints without saving
- `add_comment` — Add a customer-visible comment to any ITSM record (requires WRITE_ENABLED=true)
- `add_user_to_group` — Add a user to a group (requires WRITE_ENABLED=true)
- `add_vi_to_remediation_task` — Associate a Vulnerable Item with a remediation group via the
- `add_work_note` — Add an internal work note to any ITSM record (requires WRITE_ENABLED=true)
- `approve_request` — Approve a pending approval request (requires WRITE_ENABLED=true)
- `bulk_set_properties` — Create or update multiple system properties in a single operation. [Write]
- `categorize_incident` — Use Predictive Intelligence to predict category, assignment group, and priority (latest release: LightGBM algorithm)
- `clone_artifact` — Clone a platform artifact to a new name/scope. [Scripting]
- `close_change_request` — Close a change request with close code and notes (requires WRITE_ENABLED=true)
- `close_csm_case` — Close a CSM case with resolution details (requires WRITE_ENABLED=true)
- `close_hr_case` — Close an HR case with resolution notes (requires WRITE_ENABLED=true)
- `close_incident` — Close a resolved incident (requires WRITE_ENABLED=true)
- `complete_task` — Mark a task as complete (requires WRITE_ENABLED=true)
- `complete_update_set` — Mark an Update Set as complete (ready for migration). [Scripting]
- `configure_offline_sync` — Configure which tables/records are available offline in mobile. [Write]
- `configure_workspace_list` — Add or update a list view in an agent workspace. [Write]
- `create_acl` — Create a new ACL rule to control access to a table or field (requires SCRIPTING_ENABLED=true)
- `create_approval_rule` — Create an approval rule that automatically generates approval requests when a record matches given conditions (requires WRITE_ENABLED=true).
- `create_archive_rule` — Create an inactive archive rule under an existing Data Management Policy. retain_references can only be chosen at creation. [Write]
- `create_asset` — Create a new IT asset record. [Write]
- `create_catalog_item` — Create a new service catalog item (requires WRITE_ENABLED=true)
- `create_catalog_ui_policy` — [Write] Create a UI policy for a catalog item form
- `create_catalog_variable` — [Write] Add a form variable to a service catalog item
- `create_change_request` — Create a new change request (requires WRITE_ENABLED=true)
- `create_ci_relationship` — [CMDB Write] Create a relationship between two CMDB Configuration Items
- `create_cleanup_rule` — Create an inactive Table Cleanup Rule for a Data Management Policy. It deletes live records only after explicit activation. [Write]
- `create_compliance_control` — Create a Compliance Control (sn_compliance_control).
- `create_compliance_policy` — Create a Compliance Policy (sn_compliance_policy).
- `create_csm_case` — Create a new Customer Service case (requires WRITE_ENABLED=true)
- `create_dashboard` — Create a new Performance Analytics dashboard (requires WRITE_ENABLED=true)
- `create_data_management_policy` — Create an inactive Data Management Policy. Existing policies for the table are rejected. [Write]
- `create_destroy_rule` — Create an inactive destroy rule for archived data. retention_days must be at least one day. [Write]
- `create_devops_change` — Create a change request linked to a DevOps deployment for change governance. [Write]
- `create_epic` — Create a new epic (requires WRITE_ENABLED=true)
- `create_flow` — Create a new Flow Designer flow. [Write]
- `create_grc_entity` — Create a GRC Entity (sn_grc_profile).
- `create_grc_indicator` — Create a GRC Indicator (sn_grc_indicator).
- `create_grc_issue` — Create a GRC Issue (sn_grc_issue). [Write — requires WRITE_ENABLED=true]
- `create_group` — Create a new assignment group (requires WRITE_ENABLED=true)
- `create_hr_case` — Create a new HR Service Delivery case (requires WRITE_ENABLED=true)
- `create_hr_task` — Create a task within an HR case (requires WRITE_ENABLED=true)
- `create_import_set_row` — Insert a row into an Import Set staging table for later transformation (requires WRITE_ENABLED=true)
- `create_incident` — Create a new incident record (requires WRITE_ENABLED=true)
- `create_knowledge_article` — Create a new knowledge article (requires WRITE_ENABLED=true)
- `create_kpi` — [Write] Create a Key Performance Indicator from ServiceNow data
- `create_mobile_app_config` — Create a new mobile app configuration. [Write]
- `create_mobile_applet` — Create a mobile applet in a mobile app. [Write]
- `create_mobile_layout` — Create a mobile layout for a specific view. [Write]
- `create_notification` — Create a new email notification definition (requires WRITE_ENABLED=true)
- `create_offboarding_case` — Create an employee offboarding case with exit tasks. [Write]
- `create_onboarding_case` — Create an employee onboarding case with all standard tasks. [Write]
- `create_portal` — Create a new Service Portal configuration (requires WRITE_ENABLED=true)
- `create_portal_page` — Create a new page inside a Service Portal (requires WRITE_ENABLED=true)
- `create_portal_widget` — Create a new Service Portal widget with template, CSS, and scripts (requires WRITE_ENABLED=true)
- `create_problem` — Create a new problem record (requires WRITE_ENABLED=true)
- `create_remediation_task` — Create a Remediation Task (sn_vul_remediation_task). [Write — requires WRITE_ENABLED=true]
- `create_report` — Create a new saved report on any table (requires WRITE_ENABLED=true)
- `create_rest_message` — Create a new outbound REST Message definition (requires WRITE_ENABLED=true)
- `create_risk` — Create a Risk (sn_risk_risk). NOTE:
- `create_scheduled_report` — [Write] Schedule a report for recurring email delivery
- `create_scoped_app` — Create a new scoped application in App Studio (requires WRITE_ENABLED=true).
- `create_scrum_task` — Create a scrum task (sub-task of a story) (requires WRITE_ENABLED=true)
- `create_security_incident` — Create a Security Operations incident (requires WRITE_ENABLED=true)
- `create_soap_message` — Create a new outbound SOAP Message definition (requires WRITE_ENABLED=true)
- `create_soap_message_function` — Add a SOAP function (operation) to an existing SOAP Message (requires WRITE_ENABLED=true)
- `create_solution_package` — Create a solution package from selected update sets for distribution. [Write]
- `create_story` — Create a new agile story/user story (requires WRITE_ENABLED=true)
- `create_subflow` — Create a new reusable subflow. [Write]
- `create_ui_action` — Create a new UI Action (button or link) on a form (requires SCRIPTING_ENABLED=true)
- `create_ui_policy` — Create a new UI Policy to control field behavior dynamically (requires SCRIPTING_ENABLED=true)
- `create_uib_component` — Create a custom UI Builder component (macroponent). [Scripting]
- `create_uib_data_broker` — Create a UI Builder data broker to feed data to a page. [Scripting]
- `create_uib_page` — Create a new UI Builder page with route registration. [Write]
- `create_update_set` — Create a new Update Set and optionally switch to it. [Scripting]
- `create_usem_rule` — Create a USEM/VR automation rule. Provide the rule_type and a fields object matching
- `create_user` — Create a new user account (requires WRITE_ENABLED=true)
- `create_ux_app_route` — Register a new route (URL path) in a UX app. [Write]
- `create_ux_experience` — Create a new UX Experience (app shell) configuration. [Write]
- `create_va_topic` — Create a new Virtual Agent conversation topic. [Write]
- `create_vulnerability_group` — Create a Vulnerability Group / Remediation Task (sn_vul_vulnerability). Being task-based it
- `create_vulnerable_item` — Create a Vulnerable Item (sn_vul_vulnerable_item) with the vulnerability reference intact.
- `create_workspace` — Create a new configurable agent workspace. [Write]
- `ensure_active_update_set` — Ensure an active Update Set exists; create one automatically if none is in progress. [Scripting]
- `generate_work_notes` — Generate AI-drafted work notes for a record based on its current context
- `import_cmdb_data` — Import CI data into CMDB CI classes using a safe field allowlist. [CMDB Write]
- `import_excel_to_import_set` — Upload and parse one .xlsx worksheet, create an Import Set, insert its staging rows, and optionally run a Transform Map.
- `import_properties` — Import (create or update) system properties from a JSON object. [Write]
- `natural_language_update` — Update a record using natural language (experimental, requires WRITE_ENABLED=true)
- `publish_flow` — Publish (activate) a draft flow or subflow. [Write]
- `publish_knowledge_article` — Publish a draft knowledge article (requires WRITE_ENABLED=true)
- `register_event` — Register a new custom event in the event registry (requires SCRIPTING_ENABLED=true)
- `reject_request` — Reject a pending approval request (requires WRITE_ENABLED=true)
- `resolve_incident` — Resolve an incident with resolution code and notes (requires WRITE_ENABLED=true)
- `resolve_problem` — Resolve a problem with root cause and resolution notes (requires WRITE_ENABLED=true)
- `retire_asset` — Retire an IT asset (mark as disposed/retired). [Write]
- `retire_knowledge_article` — [Write] Retire a knowledge article (mark as outdated)
- `schedule_cab_meeting` — [Write] Schedule a Change Advisory Board (CAB) meeting
- `schedule_notification` — [Write] Schedule a notification for future delivery
- `send_emergency_broadcast` — [Write] Send emergency broadcast notification to users or groups
- `send_push_notification` — Send a push notification to mobile app users. [Write]
- `set_archive_rule_active` — Activate or deactivate an archive rule. Activation requires confirmation and an active Data Management Policy. [Write]
- `set_integration_active` — Enable or disable an integration implementation (sn_sec_int_impl) by sys_id. This turns a
- `set_remediation_commitment` — Set the remediation commitment / target date on a Vulnerable Item (remediation_commitment_dt_tm)
- `set_system_property` — Create or update a ServiceNow system property value. [Write]
- `set_usem_rule_active` — Enable or disable a USEM/VR rule (convenience toggle of the active flag).
- `submit_change_for_approval` — Move a change request to
- `switch_instance` — Switch the active ServiceNow instance for this session
- `track_deployment` — Record a deployment event in ServiceNow for audit and velocity tracking. [Write]
- `update_acl` — Update an existing ACL rule (requires SCRIPTING_ENABLED=true)
- `update_asset` — Update an IT asset record. [Write]
- `update_catalog_item` — Update an existing catalog item (requires WRITE_ENABLED=true)
- `update_change_request` — Update fields on a change request (requires WRITE_ENABLED=true)
- `update_client_script` — Update an existing client script (requires SCRIPTING_ENABLED=true)
- `update_compliance_control` — Update a Compliance Control by sys_id. NOTE:
- `update_compliance_policy` — Update a Compliance Policy by sys_id. [Write — requires WRITE_ENABLED=true]
- `update_csm_case` — Update fields on an existing CSM case (requires WRITE_ENABLED=true)
- `update_dashboard` — Update an existing PA dashboard (requires WRITE_ENABLED=true)
- `update_epic` — Update an epic (requires WRITE_ENABLED=true)
- `update_grc_entity` — Update a GRC Entity by sys_id. [Write — requires WRITE_ENABLED=true]
- `update_grc_indicator` — Update a GRC Indicator by sys_id.
- `update_grc_issue` — Update a GRC Issue by sys_id. [Write — requires WRITE_ENABLED=true]
- `update_group` — Update a group (requires WRITE_ENABLED=true)
- `update_hr_case` — Update fields on an existing HR case (requires WRITE_ENABLED=true)
- `update_hr_profile` — Update HR profile fields for a user (requires WRITE_ENABLED=true)
- `update_incident` — Update fields on an existing incident (requires WRITE_ENABLED=true)
- `update_knowledge_article` — Update a knowledge article (requires WRITE_ENABLED=true)
- `update_notification` — Update an existing email notification (requires WRITE_ENABLED=true)
- `update_portal_widget` — Update an existing Service Portal widget\
- `update_problem` — Update fields on an existing problem (requires WRITE_ENABLED=true)
- `update_remediation_task` — Update a Remediation Task by sys_id (state, assignee, group, target date, etc.).
- `update_report` — Update an existing saved report definition (requires WRITE_ENABLED=true)
- `update_request_item` — Update a requested item — stage, assignment, or work notes (requires WRITE_ENABLED=true)
- `update_risk` — Update a Risk by sys_id. NOTE:
- `update_scheduled_job` — Update a scheduled job (requires WRITE_ENABLED=true)
- `update_scoped_app` — Update an existing scoped application (requires WRITE_ENABLED=true)
- `update_scrum_task` — Update a scrum task (requires WRITE_ENABLED=true)
- `update_security_incident` — Update a security incident record (requires WRITE_ENABLED=true)
- `update_story` — Update an agile story (requires WRITE_ENABLED=true)
- `update_task` — Update fields on a task record (requires WRITE_ENABLED=true)
- `update_uib_component` — Update a UI Builder component. [Scripting]
- `update_uib_page` — Update an existing UI Builder page. [Write]
- `update_usem_rule` — Update a USEM/VR automation rule by sys_id with a fields object restricted to that table allowlist.
- `update_user` — Update a user account (requires WRITE_ENABLED=true)
- `update_va_topic` — Update a Virtual Agent topic properties. [Write]
- `update_vulnerability` — Update a vulnerability entry (state, risk acceptance notes, remediation date) (requires WRITE_ENABLED=true)
- `update_vulnerability_group` — Update a Vulnerability Group by sys_id — state transitions, (re)assignment, target date, etc.
- `upload_attachment` — Upload a base64-encoded attachment to a ServiceNow record (requires WRITE_ENABLED=true).

## Related servers

- UnClick (1662 tools) — https://policylayer.com/tools/io-github-malamutemayhem-unclick-mcp-server.md
- Delx Mcp A2a (1082 tools) — https://policylayer.com/tools/io-github-davidmosiah-delx-mcp-a2a.md
- Delx Protocol — Agent Recovery & Continuity (1076 tools) — https://policylayer.com/tools/io-github-davidmosiah-delx-protocol.md
- Nodebench (824 tools) — https://policylayer.com/tools/io-github-homenshum-nodebench.md
- MCP Framework Personal (811 tools) — https://policylayer.com/tools/inggerman-mcps.md
- Delx MCP Server (740 tools) — https://policylayer.com/tools/io-github-davidmosiah-delx-mcp-server.md
- Binance MCP Server (734 tools) — https://policylayer.com/tools/nirholas-binance-mcp.md
- Eda Agent (726 tools) — https://policylayer.com/tools/eda-agent.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

---

Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=tedorigawa001-servicenow-mcp · API: https://policylayer.com/registry/api · Recommended policies for every tool: https://policylayer.com/policies/tedorigawa001-servicenow-mcp