# create_grc_issue

Create a GRC Issue (sn_grc_issue). [Write — requires WRITE_ENABLED=true]

Agent View of the PolicyLayer registry record for `create_grc_issue`. HTML page: https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-grc-issue

## Facts

- Tool: `create_grc_issue`
- Server: ServiceNow-MCP (`tedorigawa001/servicenow-mcp`) — https://policylayer.com/tools/tedorigawa001-servicenow-mcp.md
- Homepage: https://github.com/tedorigawa001/ServiceNow-MCP
- Risk category: Write (Medium risk)
- Registry record: grade F, identity unverified
- Server rate-limited: no
- Parameters: 0
- Recommended policy verdict: Rate-limited

## Example call (MCP tools/call, JSON-RPC 2.0)

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "create_grc_issue",
    "arguments": {}
  }
}
```

## Why create_grc_issue is rated Medium

This tool creates new GRC (Governance, Risk, and Compliance) issue records in ServiceNow. It is reversible (issues can be updated or deleted later) and modifies data rather than destroying or executing arbitrary operations.

From the tool's own definition: "Tool name 'create_grc_issue' and description explicitly states 'Create a GRC Issue'. The description includes '[Write — requires WRITE_ENABLED=true]' confirming write-level classification."

## Use case

AI agents use create_grc_issue to create or update resources in ServiceNow-MCP, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your ServiceNow-MCP environment.

## Recommended policy (PolicyLayer)

Verdict: **Rate-limited**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches ServiceNow-MCP:

```json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "create_grc_issue": {
      "limits": [
        {
          "counter": "create_grc_issue_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}
```

## Other tools on ServiceNow-MCP (494)

- `cancel_request` — Destructive — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/cancel-request.md
- `delete_attachment` — Destructive — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/delete-attachment.md
- `delete_system_property` — Destructive — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/delete-system-property.md
- `delete_uib_page` — Destructive — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/delete-uib-page.md
- `remove_user_from_group` — Destructive — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/remove-user-from-group.md
- `restore_archived_record` — Destructive — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/restore-archived-record.md
- `rollback_deployment` — Destructive — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/rollback-deployment.md
- `set_cleanup_rule_active` — Destructive — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/set-cleanup-rule-active.md
- `set_destroy_rule_active` — Destructive — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/set-destroy-rule-active.md
- `commit_changeset` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/commit-changeset.md
- `create_business_rule` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-business-rule.md
- `create_client_script` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-client-script.md
- `create_flow_action` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-flow-action.md
- `create_scheduled_job` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-scheduled-job.md
- `create_script_include` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-script-include.md
- `execute_background_script` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/execute-background-script.md
- `fire_event` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/fire-event.md
- `ml_detect_anomalies` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/ml-detect-anomalies.md
- `ml_train_anomaly_detector` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/ml-train-anomaly-detector.md
- `ml_train_change_risk` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/ml-train-change-risk.md
- `ml_train_incident_classifier` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/ml-train-incident-classifier.md
- `publish_changeset` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/publish-changeset.md
- `run_aggregate_query` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/run-aggregate-query.md
- `run_atf_suite` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/run-atf-suite.md
- `run_atf_test` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/run-atf-test.md
- `run_discovery_scan` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/run-discovery-scan.md
- `run_security_playbook` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/run-security-playbook.md
- `run_transform_map` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/run-transform-map.md
- `scan_vulnerabilities` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/scan-vulnerabilities.md
- `smart_query` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/smart-query.md
- …and 464 more: https://policylayer.com/tools/tedorigawa001-servicenow-mcp.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

---

Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=tedorigawa001-servicenow-mcp · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/tedorigawa001-servicenow-mcp