# get_software_model

Get full details of a software model (rights, consumption rules, EOL date, lifecycle stage)

Agent View of the PolicyLayer registry record for `get_software_model`. HTML page: https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-software-model

## Facts

- Tool: `get_software_model`
- Server: ServiceNow-MCP (`tedorigawa001/servicenow-mcp`) — https://policylayer.com/tools/tedorigawa001-servicenow-mcp.md
- Homepage: https://github.com/tedorigawa001/ServiceNow-MCP
- Risk category: Read (Low risk)
- Registry record: grade F, identity unverified
- Server rate-limited: no
- Parameters: 0
- Recommended policy verdict: Allowed

## Example call (MCP tools/call, JSON-RPC 2.0)

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_software_model",
    "arguments": {}
  }
}
```

## Why get_software_model is rated Low

This tool retrieves and queries configuration data from the ServiceNow CMDB. It has no side effects, does not modify data, execute operations, or commit financial obligations. It is a straightforward data retrieval operation, classified as Read with low severity risk.

From the tool's own definition: "Tool name 'get_software_model' and description 'Get full details' indicates retrieval of existing data without modification or execution. Returns read-only information about software properties (rights, consumption rules, EOL date, lifecycle stage)."

## Use case

AI agents call get_software_model to retrieve information from ServiceNow-MCP without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

## Recommended policy (PolicyLayer)

Verdict: **Allowed**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches ServiceNow-MCP:

```json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "get_software_model": {}
  }
}
```

## Other tools on ServiceNow-MCP (494)

- `cancel_request` — Destructive — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/cancel-request.md
- `delete_attachment` — Destructive — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/delete-attachment.md
- `delete_system_property` — Destructive — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/delete-system-property.md
- `delete_uib_page` — Destructive — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/delete-uib-page.md
- `remove_user_from_group` — Destructive — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/remove-user-from-group.md
- `restore_archived_record` — Destructive — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/restore-archived-record.md
- `rollback_deployment` — Destructive — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/rollback-deployment.md
- `set_cleanup_rule_active` — Destructive — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/set-cleanup-rule-active.md
- `set_destroy_rule_active` — Destructive — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/set-destroy-rule-active.md
- `commit_changeset` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/commit-changeset.md
- `create_business_rule` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-business-rule.md
- `create_client_script` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-client-script.md
- `create_flow_action` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-flow-action.md
- `create_scheduled_job` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-scheduled-job.md
- `create_script_include` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-script-include.md
- `execute_background_script` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/execute-background-script.md
- `fire_event` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/fire-event.md
- `ml_detect_anomalies` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/ml-detect-anomalies.md
- `ml_train_anomaly_detector` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/ml-train-anomaly-detector.md
- `ml_train_change_risk` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/ml-train-change-risk.md
- `ml_train_incident_classifier` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/ml-train-incident-classifier.md
- `publish_changeset` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/publish-changeset.md
- `run_aggregate_query` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/run-aggregate-query.md
- `run_atf_suite` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/run-atf-suite.md
- `run_atf_test` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/run-atf-test.md
- `run_discovery_scan` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/run-discovery-scan.md
- `run_security_playbook` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/run-security-playbook.md
- `run_transform_map` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/run-transform-map.md
- `scan_vulnerabilities` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/scan-vulnerabilities.md
- `smart_query` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/smart-query.md
- …and 464 more: https://policylayer.com/tools/tedorigawa001-servicenow-mcp.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

---

Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=tedorigawa001-servicenow-mcp · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/tedorigawa001-servicenow-mcp