# get_va_conversation

Get conversation history for a Virtual Agent session

Agent View of the PolicyLayer registry record for `get_va_conversation`. HTML page: https://policylayer.com/tools/tedorigawa001-servicenow-mcp/get-va-conversation

## Facts

- Tool: `get_va_conversation`
- Server: ServiceNow-MCP (`tedorigawa001/servicenow-mcp`) — https://policylayer.com/tools/tedorigawa001-servicenow-mcp.md
- Homepage: https://github.com/tedorigawa001/ServiceNow-MCP
- Risk category: Read (Low risk)
- Registry record: grade F, identity unverified
- Server rate-limited: no
- Parameters: 0
- Recommended policy verdict: Allowed

## Example call (MCP tools/call, JSON-RPC 2.0)

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_va_conversation",
    "arguments": {}
  }
}
```

## Why get_va_conversation is rated Low

This tool retrieves historical conversation data from a Virtual Agent session. The verb 'get' combined with 'conversation history' clearly indicates a read-only operation that queries existing information without creating, modifying, or deleting any data. The blast radius is minimal as the tool only surfaces information that already exists in the system.

From the tool's own definition: "Tool name 'get_va_conversation' with description 'Get conversation history for a Virtual Agent session' indicates retrieval of existing data with no modification or side effects."

## Use case

AI agents call get_va_conversation to retrieve information from ServiceNow-MCP without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

## Recommended policy (PolicyLayer)

Verdict: **Allowed**. Enforced by the PolicyLayer MCP gateway (https://policylayer.com/mcp-gateway) before a call reaches ServiceNow-MCP:

```json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "get_va_conversation": {}
  }
}
```

## Other tools on ServiceNow-MCP (494)

- `cancel_request` — Destructive — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/cancel-request.md
- `delete_attachment` — Destructive — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/delete-attachment.md
- `delete_system_property` — Destructive — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/delete-system-property.md
- `delete_uib_page` — Destructive — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/delete-uib-page.md
- `remove_user_from_group` — Destructive — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/remove-user-from-group.md
- `restore_archived_record` — Destructive — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/restore-archived-record.md
- `rollback_deployment` — Destructive — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/rollback-deployment.md
- `set_cleanup_rule_active` — Destructive — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/set-cleanup-rule-active.md
- `set_destroy_rule_active` — Destructive — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/set-destroy-rule-active.md
- `commit_changeset` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/commit-changeset.md
- `create_business_rule` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-business-rule.md
- `create_client_script` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-client-script.md
- `create_flow_action` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-flow-action.md
- `create_scheduled_job` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-scheduled-job.md
- `create_script_include` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/create-script-include.md
- `execute_background_script` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/execute-background-script.md
- `fire_event` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/fire-event.md
- `ml_detect_anomalies` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/ml-detect-anomalies.md
- `ml_train_anomaly_detector` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/ml-train-anomaly-detector.md
- `ml_train_change_risk` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/ml-train-change-risk.md
- `ml_train_incident_classifier` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/ml-train-incident-classifier.md
- `publish_changeset` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/publish-changeset.md
- `run_aggregate_query` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/run-aggregate-query.md
- `run_atf_suite` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/run-atf-suite.md
- `run_atf_test` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/run-atf-test.md
- `run_discovery_scan` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/run-discovery-scan.md
- `run_security_playbook` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/run-security-playbook.md
- `run_transform_map` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/run-transform-map.md
- `scan_vulnerabilities` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/scan-vulnerabilities.md
- `smart_query` — Execute — https://policylayer.com/tools/tedorigawa001-servicenow-mcp/smart-query.md
- …and 464 more: https://policylayer.com/tools/tedorigawa001-servicenow-mcp.md

## For agents

This record is a snapshot. Live verdicts and the full registry:

- Check every server in your MCP config at once: `npx -y policylayer stack`
- Vet a server before you add it: install the mcp-precheck skill — `npx skills add https://policylayer.com` (skill text: https://policylayer.com/skill.md)
- Query the registry over MCP: endpoint `https://api.policylayer.com/mcp` — tools `check_mcp_server`, `check_mcp_stack`, `check_tool`, `search_registry`, `get_change_events`

---

Source: the PolicyLayer MCP registry — one continuously verified record per MCP server. Full record: https://policylayer.com/registry?q=tedorigawa001-servicenow-mcp · API: https://policylayer.com/registry/api · Policy library: https://policylayer.com/policies/tedorigawa001-servicenow-mcp