Medium Risk

crm_upsert_contact

Create or update a contact matched by email or phone. If a contact with the given email or phone exists it will be updated; otherwise a new contact is created.

Part of the 0nmcp server.

crm_upsert_contact can modify 0nmcp data, with no limits today. PolicyLayer puts allow, deny, and rate-limit rules on every call. Live in minutes.

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AI agents use crm_upsert_contact to create or modify resources in 0nmcp. Write operations carry medium risk because an autonomous agent could trigger bulk unintended modifications. Rate limits prevent a single agent session from making hundreds of changes in rapid succession. Argument validation ensures the agent passes expected values.

Without a policy, an AI agent could call crm_upsert_contact repeatedly, creating or modifying resources faster than any human could review. PolicyLayer's rate limiting ensures write operations happen at a controlled pace, and argument validation catches malformed or unexpected inputs before they reach 0nmcp.

Write tools can modify data. A rate limit prevents runaway bulk operations from AI agents.

policy.json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "crm_upsert_contact": {
      "limits": [
        {
          "counter": "crm_upsert_contact_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

See the full 0nmcp policy for all 407 tools.

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These attack patterns abuse exactly the kind of access crm_upsert_contact gives an agent. Each links to the full case and the policy that stops it:

Browse the full MCP Attack Database →

Every attack above starts with a tool call. PolicyLayer checks each one against your policy first, so crm_upsert_contact only ever does what you allow.

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Other write tools across the catalogue. The same approach applies to each: rate-limit and validate the arguments.

What does the crm_upsert_contact tool do? +

Create or update a contact matched by email or phone. If a contact with the given email or phone exists it will be updated; otherwise a new contact is created.. It is categorised as a Write tool in the 0nmcp MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on crm_upsert_contact? +

Register the 0n MCP server in PolicyLayer and add a rule for crm_upsert_contact: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches 0nmcp. Nothing to install.

What risk level is crm_upsert_contact? +

crm_upsert_contact is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit crm_upsert_contact? +

Yes. Add a rate_limit block to the crm_upsert_contact rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block crm_upsert_contact completely? +

Set action: deny in the PolicyLayer policy for crm_upsert_contact. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides crm_upsert_contact? +

crm_upsert_contact is provided by the 0n MCP server (0nmcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

Enforce policy on every 0nmcp tool call.

Deterministic rules across all 407 0nmcp tools. Per-identity grants. Full audit log. Live in minutes. Nothing to install.

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