Low Risk

search_records

Search across any Zoho CRM module

Part of the Zoho Crm MCP server. Enforce policies on this tool with Intercept, the open-source MCP proxy.

zoho-crm-mcp-server Read Risk 2/5

AI agents call search_records to retrieve information from Zoho Crm without modifying any data. This is common in research, monitoring, and reporting workflows where the agent needs context before taking action. Because read operations don't change state, they are generally safe to allow without restrictions -- but you may still want rate limits to control API costs.

Even though search_records only reads data, uncontrolled read access can leak sensitive information or rack up API costs. An agent caught in a retry loop could make thousands of calls per minute. A rate limit gives you a safety net without blocking legitimate use.

Read-only tools are safe to allow by default. No rate limit needed unless you want to control costs.

zoho-crm.yaml
tools:
  search_records:
    rules:
      - action: allow

See the full Zoho Crm policy for all 5 tools.

Tool Name search_records
Category Read
MCP Server Zoho Crm MCP Server
Risk Level Low

Agents calling read-class tools like search_records have been implicated in these attack patterns. Read the full case and prevention policy for each:

Browse the full MCP Attack Database →

Other tools in the Read risk category across the catalogue. The same policy patterns (rate-limit, allow) apply to each.

What does the search_records tool do? +

Search across any Zoho CRM module. It is categorised as a Read tool in the Zoho Crm MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on search_records? +

Add a rule in your Intercept YAML policy under the tools section for search_records. You can allow, deny, rate-limit, or validate arguments. Then run Intercept as a proxy in front of the Zoho Crm MCP server.

What risk level is search_records? +

search_records is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit search_records? +

Yes. Add a rate_limit block to the search_records rule in your Intercept policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block search_records completely? +

Set action: deny in the Intercept policy for search_records. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides search_records? +

search_records is provided by the Zoho Crm MCP server (zoho-crm-mcp-server). Intercept sits as a proxy in front of this server to enforce policies before tool calls reach the server.

Enforce policies on Zoho Crm

Open source. One binary. Zero dependencies.

npx -y @policylayer/intercept
github.com/policylayer/intercept →
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