search_customers
Find customers by name, company, email, phone or external id. Matching is case-insensitive and word order does not matter.
This record as markdown: /tools/abbottdevelopments-shopmonkey-mcp-server/search-customers.md
What search_customers does on Shopmonkey MCP Server
AI agents call search_customers to retrieve information from Shopmonkey MCP Server without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
Why search_customers is rated Low
Queries customer data without creating, modifying, or deleting records. Simple search retrieval with no side effects.
From the tool's definition Find customers by name, company, email, phone or external id. Matching is case-insensitive and word order does not matter.
Attacks that exploit this kind of access
The rule that runs search_customers safely
PolicyLayer is an MCP gateway: it sits between your AI agents and Shopmonkey MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For search_customers, this is the rule to start with:
search_customers is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect Shopmonkey MCP Server, apply this rule, and every search_customers call is checked against it from then on.
Questions about search_customers
Find customers by name, company, email, phone or external id. Matching is case-insensitive and word order does not matter. It is categorised as a Read tool in the Shopmonkey MCP Server MCP Server, which means it retrieves data without modifying state.
Register the Shopmonkey MCP Server MCP server in PolicyLayer and add a rule for search_customers: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Shopmonkey MCP Server. Nothing to install.
search_customers is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the search_customers rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for search_customers. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
search_customers is provided by the Shopmonkey MCP Server MCP server (abbottdevelopments/shopmonkey-mcp-server). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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