record_ticket_attention_resolution
Record or withdraw an owner resolution with a required explanation, latest review ID/revision, resolution revision and fresh assessment digest. Requires tickets:write. Use a stable idempotency key; exact retries return the original receipt, conflicts require fresh inspection. Resolution never cha...
This record as markdown: /tools/com-meta-council-decision-intelligence/record-ticket-attention-resolution.md
What record_ticket_attention_resolution does on Meta Council
AI agents use record_ticket_attention_resolution to create or update resources in Meta Council, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Meta Council environment.
| Parameter | Type | Required | Description |
|---|---|---|---|
review_id | string | Yes | |
ticket_id | string | Yes | |
disposition | string | Yes | |
explanation | string | Yes | |
idempotency_key | string | Yes | |
expected_review_revision | integer | Yes | |
expected_assessment_digest | string | Yes | |
expected_resolution_revision | integer | Yes |
Parameters from the server's own tool schema.
Why record_ticket_attention_resolution is rated Medium
An AI agent can call record_ticket_attention_resolution faster than any human can review: one bad instruction and it creates or modifies resources in Meta Council by the hundred, each call as confident as the last.
Attacks that exploit this kind of access
The rule that runs record_ticket_attention_resolution safely
PolicyLayer is an MCP gateway: it sits between your AI agents and Meta Council, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For record_ticket_attention_resolution, this is the rule to start with:
record_ticket_attention_resolution stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect Meta Council, apply this rule, and every record_ticket_attention_resolution call is checked against it from then on.
Questions about record_ticket_attention_resolution
Record or withdraw an owner resolution with a required explanation, latest review ID/revision, resolution revision and fresh assessment digest. Requires tickets:write. Use a stable idempotency key; exact retries return the original receipt, conflicts require fresh inspection. Resolution never changes tickets, queue membership, clocks, policy, reviews, follow-ups or action authority. A newer review starts unresolved. No providers or notifications. It is categorised as a Write tool in the Meta Council MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.
record_ticket_attention_resolution accepts 8 parameters: review_id, ticket_id, disposition, explanation, idempotency_key, expected_review_revision, expected_assessment_digest, expected_resolution_revision. Required: review_id, ticket_id, disposition, explanation, idempotency_key, expected_review_revision, expected_assessment_digest, expected_resolution_revision. The full parameter table on this page comes from the server's own tool schema.
Register the Meta Council MCP server in PolicyLayer and add a rule for record_ticket_attention_resolution: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Meta Council. Nothing to install.
record_ticket_attention_resolution is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.
Yes. Add a rate_limit block to the record_ticket_attention_resolution rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for record_ticket_attention_resolution. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
record_ticket_attention_resolution is provided by the Meta Council MCP server (https://meta-council.com/mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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