ticket_comments
Read complete discussion bodies, authors, kinds and timestamps for one owned ticket, including archived tickets. Returns a JSON page, newest first with legacy null times last. limit is 1–100 (default 50). Continue with next_cursor while has_more; reached_oldest means there are no older rows. Curs...
This record as markdown: /tools/com-meta-council-decision-intelligence/ticket-comments.md
What ticket_comments does on Meta Council
AI agents call ticket_comments to retrieve information from Meta Council without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
| Parameter | Type | Required | Description |
|---|---|---|---|
limit | integer | — | |
cursor | string | — | |
ticket_id | string | Yes |
Parameters from the server's own tool schema.
Why ticket_comments is rated Low
Even though ticket_comments only reads data, uncontrolled read access leaks sensitive information and racks up API costs: an agent caught in a retry loop can make thousands of calls a minute without anyone noticing.
Attacks that exploit this kind of access
The rule that runs ticket_comments safely
PolicyLayer is an MCP gateway: it sits between your AI agents and Meta Council, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For ticket_comments, this is the rule to start with:
ticket_comments is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect Meta Council, apply this rule, and every ticket_comments call is checked against it from then on.
Questions about ticket_comments
Read complete discussion bodies, authors, kinds and timestamps for one owned ticket, including archived tickets. Returns a JSON page, newest first with legacy null times last. limit is 1–100 (default 50). Continue with next_cursor while has_more; reached_oldest means there are no older rows. Cursors are bound to this account/ticket and expire after 24 hours. Omit cursor for a fresh read of newer activity. This is ordinary discussion, not completion evidence or permission to act. Requires tickets:read. It is categorised as a Read tool in the Meta Council MCP Server, which means it retrieves data without modifying state.
ticket_comments accepts 3 parameters: limit, cursor, ticket_id. Required: ticket_id. The full parameter table on this page comes from the server's own tool schema.
Register the Meta Council MCP server in PolicyLayer and add a rule for ticket_comments: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Meta Council. Nothing to install.
ticket_comments is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the ticket_comments rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for ticket_comments. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
ticket_comments is provided by the Meta Council MCP server (https://meta-council.com/mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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