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ticket_update

Update fields on an owned ticket — status moves (each one is auto-logged to the ticket's audit trail), reassignment, priority/effort/action_type recommendations, title/description edits, safe reparenting, opaque session/workflow links, effort points, order, and user-owned external refs. Clear fla...

SERVERMeta Council SOURCEhttps://meta-council.com/mcp
Medium RISK CLASS
Category Write
Parameters 121 required
Recommended Rate-limitedsee the rule below
Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/com-meta-council-decision-intelligence/ticket-update.md

What ticket_update does on Meta Council

AI agents use ticket_update to create or update resources in Meta Council, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Meta Council environment.

ParameterTypeRequiredDescription
title string —
effort string —
labels array —
status string — Task moves are audited. Epic done or terminal reopen requires an explicit lifecycle operation with retry/version evidence.
assignee string —
priority string —
parent_id string —
ticket_id string Yes
labels_add array —
session_id string —
action_type string —
description string —

Parameters from the server's own tool schema.

Why ticket_update is rated Medium

An AI agent can call ticket_update faster than any human can review: one bad instruction and it creates or modifies resources in Meta Council by the hundred, each call as confident as the last.

Risk signalsHigh parameter count (23 properties)

Questions about ticket_update

What does the ticket_update tool do? +

Update fields on an owned ticket — status moves (each one is auto-logged to the ticket's audit trail), reassignment, priority/effort/action_type recommendations, title/description edits, safe reparenting, opaque session/workflow links, effort points, order, and user-owned external refs. Clear flags are explicit so stdio clients never lose JSON nulls. System-owned provider, Accounting, plan, and batch refs are preserved and cannot be spoofed. The authenticated API-key UUID is stamped on the audit trail. Epic completion and terminal reopen fail closed on this generic tool until an explicit lifecycle operation supplies retry/version evidence. It is categorised as a Write tool in the Meta Council MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

What parameters does ticket_update accept? +

ticket_update accepts 12 parameters: title, effort, labels, status, assignee, priority, parent_id, ticket_id, labels_add, session_id, action_type, description. Required: ticket_id. The full parameter table on this page comes from the server's own tool schema.

How do I enforce a policy on ticket_update? +

Register the Meta Council MCP server in PolicyLayer and add a rule for ticket_update: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Meta Council. Nothing to install.

What risk level is ticket_update? +

ticket_update is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit ticket_update? +

Yes. Add a rate_limit block to the ticket_update rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block ticket_update completely? +

Set action: deny in the PolicyLayer policy for ticket_update. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides ticket_update? +

ticket_update is provided by the Meta Council MCP server (https://meta-council.com/mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

More on Meta Council, and thousands of servers like it.

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