happ_support_request

SERVERPlatform SOURCE@happ-ai/platform-mcp

Low RISK CLASS

Category Read

Parameters 51 required

Recommended Allowedsee the rule below

Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/happ-ai-platform-mcp/happ-support-request.md

WHAT IT DOES

What happ_support_request does on Platform

AI agents call happ_support_request to retrieve information from Platform without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Parameter	Type	Required	Description
`message`	string	Yes	Сообщение: описание проблемы/вопроса словами пользователя
`subject`	string	—	Тема обращения («О чём речь?»), одной строкой
`category`	string	—	Категория ровно как в кабинете: Question (Вопрос) \| Bug (Ошибка) \| Billing (Оплата) \| Feature request (Предложение) \| Other (Другое)
`phoneNumber`	string	—	Контактный телефон, как назвал человек (+380...). Не передавай — возьмётся из профиля.
`rememberPhone`	boolean	—	Сохранить phoneNumber в профиль пользователя, чтобы не спрашивать в следующий раз

Parameters from the server's own tool schema.

RISK

Why happ_support_request is rated Low

Even though happ_support_request only reads data, uncontrolled read access leaks sensitive information and racks up API costs: an agent caught in a retry loop can make thousands of calls a minute without anyone noticing.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs happ_support_request safely

PolicyLayer is an MCP gateway: it sits between your AI agents and Platform, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For happ_support_request, this is the rule to start with:

happ_support_request Allowed

happ_support_request is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "happ_support_request": {}
  }
}

ALLOW ONLY THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect Platform, apply this rule, and every happ_support_request call is checked against it from then on.

FAQ

Questions about happ_support_request

What does the happ_support_request tool do? +

Отправляет обращение в службу поддержки Happ (команда получает его в Slack и Telegram) — ровно то же, что форма «Помощь → Связаться с поддержкой» в кабинете: телефон, тема, категория, сообщение. Имя и email берутся из аккаунта автоматически. Телефон: если не передан — берётся из профиля (happ_me → tel); если его нет и человек не назвал — спроси. rememberPhone=true сохраняет названный телефон в профиль, чтобы больше не спрашивать. message — ТОЛЬКО словами пользователя (не пересказ); subject/category — уточняют обращение, категории ровно как в кабинете. (POST /support/request; GET /auth/me; PATCH /users/:id). It is categorised as a Read tool in the Platform MCP Server, which means it retrieves data without modifying state.

What parameters does happ_support_request accept? +

happ_support_request accepts 5 parameters: message, subject, category, phoneNumber, rememberPhone. Required: message. The full parameter table on this page comes from the server's own tool schema.

How do I enforce a policy on happ_support_request? +

Register the Platform MCP server in PolicyLayer and add a rule for happ_support_request: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Platform. Nothing to install.

What risk level is happ_support_request? +

happ_support_request is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit happ_support_request? +

Yes. Add a rate_limit block to the happ_support_request rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block happ_support_request completely? +

Set action: deny in the PolicyLayer policy for happ_support_request. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides happ_support_request? +

happ_support_request is provided by the Platform MCP server (@happ-ai/platform-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

KEEP EXPLORING

More on Platform, and thousands of servers like it.

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