appointments_reschedule

A write tool on the ServiceTitan MCP server.

SERVERServiceTitan MCP Server SOURCEjordandalton/servicetitanmcpserver

Medium RISK CLASS

Category Write

Parameters 00 required

Recommended Rate-limitedsee the rule below

Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/jordandalton-servicetitanmcpserver/appointments-reschedule.md

WHAT IT DOES

What appointments_reschedule does on ServiceTitan MCP Server

AI agents use appointments_reschedule to create or update resources in ServiceTitan MCP Server, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your ServiceTitan MCP Server environment.

RISK

Why appointments_reschedule is rated Medium

Rescheduling an appointment is a reversible modification to existing data, placing it in the Write category. Severity is medium as rescheduling could disrupt customer service operations. Confidence is low because the description is empty, so classification is based solely on the tool name.

From the tool's definition Tool name: 'appointments_reschedule' — the name implies modifying an existing appointment's schedule (date/time).

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs appointments_reschedule safely

PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceTitan MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For appointments_reschedule, this is the rule to start with:

appointments_reschedule Rate-limited

appointments_reschedule stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "appointments_reschedule": {
      "limits": [
        {
          "counter": "appointments_reschedule_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

LIMIT THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect ServiceTitan MCP Server, apply this rule, and every appointments_reschedule call is checked against it from then on.

FAQ

Questions about appointments_reschedule

What does the appointments_reschedule tool do? +

appointments_reschedule is a write tool on the ServiceTitan MCP Server MCP server. It is categorised as a Write tool in the ServiceTitan MCP Server MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on appointments_reschedule? +

Register the ServiceTitan MCP Server MCP server in PolicyLayer and add a rule for appointments_reschedule: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceTitan MCP Server. Nothing to install.

What risk level is appointments_reschedule? +

appointments_reschedule is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit appointments_reschedule? +

Yes. Add a rate_limit block to the appointments_reschedule rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block appointments_reschedule completely? +

Set action: deny in the PolicyLayer policy for appointments_reschedule. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides appointments_reschedule? +

appointments_reschedule is provided by the ServiceTitan MCP Server MCP server (jordandalton/servicetitanmcpserver). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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