bookings_create_contact

A write tool on the ServiceTitan MCP server.

SERVERServiceTitan MCP Server SOURCEjordandalton/servicetitanmcpserver

Medium RISK CLASS

Category Write

Parameters 00 required

Recommended Rate-limitedsee the rule below

Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/jordandalton-servicetitanmcpserver/bookings-create-contact.md

WHAT IT DOES

What bookings_create_contact does on ServiceTitan MCP Server

AI agents use bookings_create_contact to create or update resources in ServiceTitan MCP Server, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your ServiceTitan MCP Server environment.

RISK

Why bookings_create_contact is rated Medium

The 'create' action in the tool name indicates reversible data creation (Write category). Severity is medium because creating contacts in a booking system could enable spam, fraud, or unauthorized contact management, but lacks the permanence of deletion or financial impact. Confidence is 0.85 (not higher) due to the empty tool description, which prevents verification of exact API behavior and potential side effects.

From the tool's definition Tool name 'bookings_create_contact' contains 'create', indicating data creation. The 'bookings' prefix suggests interaction with booking/appointment system contact records in ServiceTitan. Empty description limits full context assessment.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs bookings_create_contact safely

PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceTitan MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For bookings_create_contact, this is the rule to start with:

bookings_create_contact Rate-limited

bookings_create_contact stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "bookings_create_contact": {
      "limits": [
        {
          "counter": "bookings_create_contact_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

LIMIT THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect ServiceTitan MCP Server, apply this rule, and every bookings_create_contact call is checked against it from then on.

FAQ

Questions about bookings_create_contact

What does the bookings_create_contact tool do? +

bookings_create_contact is a write tool on the ServiceTitan MCP Server MCP server. It is categorised as a Write tool in the ServiceTitan MCP Server MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on bookings_create_contact? +

Register the ServiceTitan MCP Server MCP server in PolicyLayer and add a rule for bookings_create_contact: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceTitan MCP Server. Nothing to install.

What risk level is bookings_create_contact? +

bookings_create_contact is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit bookings_create_contact? +

Yes. Add a rate_limit block to the bookings_create_contact rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block bookings_create_contact completely? +

Set action: deny in the PolicyLayer policy for bookings_create_contact. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides bookings_create_contact? +

bookings_create_contact is provided by the ServiceTitan MCP Server MCP server (jordandalton/servicetitanmcpserver). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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