BusinessHour_Create
A write tool on the ServiceTitan MCP server.
This record as markdown: /tools/jordandalton-servicetitanmcpserver/businesshour-create.md
What BusinessHour_Create does on ServiceTitan MCP Server
AI agents use BusinessHour_Create to create or update resources in ServiceTitan MCP Server, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your ServiceTitan MCP Server environment.
Why BusinessHour_Create is rated Medium
The 'Create' suffix indicates this tool generates new business hour records in the ServiceTitan system. This is a reversible write operation (records can be updated or deleted by other tools), placing it in the Write category.
From the tool's definition Tool name 'BusinessHour_Create' indicates creation of business hour records. Sibling tools include '_get', '_get_list', '_update', and '_adjustments_update', establishing a pattern where Create/Update tools perform write operations on ServiceTitan data.
Attacks that exploit this kind of access
The rule that runs BusinessHour_Create safely
PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceTitan MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For BusinessHour_Create, this is the rule to start with:
BusinessHour_Create stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect ServiceTitan MCP Server, apply this rule, and every BusinessHour_Create call is checked against it from then on.
Questions about BusinessHour_Create
BusinessHour_Create is a write tool on the ServiceTitan MCP Server MCP server. It is categorised as a Write tool in the ServiceTitan MCP Server MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.
Register the ServiceTitan MCP Server MCP server in PolicyLayer and add a rule for BusinessHour_Create: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceTitan MCP Server. Nothing to install.
BusinessHour_Create is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.
Yes. Add a rate_limit block to the BusinessHour_Create rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for BusinessHour_Create. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
BusinessHour_Create is provided by the ServiceTitan MCP Server MCP server (jordandalton/servicetitanmcpserver). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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