contacts_deletecontact
A destructive tool on the ServiceTitan MCP server.
This record as markdown: /tools/jordandalton-servicetitanmcpserver/contacts-deletecontact.md
What contacts_deletecontact does on ServiceTitan MCP Server
AI agents call contacts_deletecontact to permanently remove resources in ServiceTitan MCP Server, typically in cleanup and lifecycle workflows. It does its job in a single call, and there is no undo.
Why contacts_deletecontact is rated Critical
The tool name 'contacts_deletecontact' explicitly contains 'delete', indicating it removes a contact from the system. Deletion of contact records is typically irreversible (Destructive category). The description is empty, so classification is based on the name alone, which lowers confidence slightly but the naming convention is unambiguous.
From the tool's definition Tool name contains 'delete' which strongly implies irreversible deletion of a contact record.
Attacks that exploit this kind of access
The rule that runs contacts_deletecontact safely
PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceTitan MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For contacts_deletecontact, this is the rule to start with:
contacts_deletecontact is removed from the agent's tool list entirely, so the agent never calls it. The rest of the server keeps working.
The button opens the PolicyLayer dashboard: create your workspace, connect ServiceTitan MCP Server, apply this rule, and every contacts_deletecontact call is checked against it from then on.
Questions about contacts_deletecontact
contacts_deletecontact is a destructive tool on the ServiceTitan MCP Server MCP server. It is categorised as a Destructive tool in the ServiceTitan MCP Server MCP Server, which means it can permanently delete or destroy data. Block by default and require explicit approval.
Register the ServiceTitan MCP Server MCP server in PolicyLayer and add a rule for contacts_deletecontact: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceTitan MCP Server. Nothing to install.
contacts_deletecontact is a Destructive tool with critical risk. Critical-risk tools should be blocked by default and only enabled with explicit human approval.
Yes. Add a rate_limit block to the contacts_deletecontact rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for contacts_deletecontact. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
contacts_deletecontact is provided by the ServiceTitan MCP Server MCP server (jordandalton/servicetitanmcpserver). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
More on ServiceTitan MCP Server, and thousands of servers like it.
Across the catalogue